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Rated 3.8 out of 5 by 161 reviewers.
Rated 1.0 out of 5.0 Never staying at Long Beach on Atlantic again Poor service, room was not ready. Terrible service at breakfast area. October 4, 2014
Rated 4.0 out of 5.0 by Comfortable room and good service We chose this hotel for its location and expected the same Holiday Inn we experienced in the past. This hotel did not fail. We particularly liked the restaurant for its brightness and ambience. October 1, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable and Economic Convenient to Long Beach action. Tasty breakfast options. Pool to relax. Great service all around. September 30, 2014
Rated 3.0 out of 5.0 by Good Value The service and staff at this hotel are what will make me return to this hotel for business trips. September 29, 2014
Rated 5.0 out of 5.0 by Great hotel and great staff I cannot say enough about the staff at this hotel. Everyone was so accommodating and attentive. I really appreciated all of the staff members making sure I was comfortable or that my food was on time/good/met my expectation, etc. The room was spacious and comfortable, as usual. September 25, 2014
Rated 5.0 out of 5.0 by Favorite Location Always treated nice at this hotel. Over the years it has been receiving upgrades and is now one of the best looking properties I stay at. September 25, 2014
Rated 5.0 out of 5.0 by Very comfortable beds excellent staff I was greeted with a smile and my needs were taken care at once. The staff was friendly and polite, the remodeling of the lobby is great. The rooms smelled fresh and clean, towels were in great shape as well as the linen, comfortable pillows. updated TV's make it nice to relax. Check out was complete before and under my door. September 24, 2014
Rated 4.0 out of 5.0 by comfortable bed Satisfactory for an over-nite stay but I wasn't able to rate other amenities since I was here for such a short time. September 23, 2014
Rated 2.0 out of 5.0 by was bad thi hotel relly need a lot of attention to improve it September 21, 2014
Rated 5.0 out of 5.0 by comfortable and great service very friendley and helpful staff good food transportation was very good and on time September 12, 2014
Rated 5.0 out of 5.0 by Great Service Good efficient service, no problems. Staff were really friendly, I needed to open my wine bottle and they were very nice with getting that done for me. The checkout was very fast and parking was nicely located underground. I would stay here again. September 8, 2014
Rated 5.0 out of 5.0 by Our August Stay Went for family visit and as always, front desk personnel were there to take care of all our wants and needs. Have nothing bad to say about this facility. September 4, 2014
Rated 4.0 out of 5.0 by bedding needs improvement I like quality beds and bedding so I wish Holiday Inn would step it up September 4, 2014
Rated 4.0 out of 5.0 by downtown not walkable but free shuttle. The renovated lobby is nice. Work on the rooms would be great. Been there at least five times. Not so close to downtown bit hotel has a free shuttle which is very helpful. The lobby bar/restaurant is quite good. September 1, 2014
Rated 5.0 out of 5.0 by Better than expected Nto impressive when you drive up but everything inside is excellentt. Staff. Amenities. Rooms. Don't let the cover fool you. What is inside is excellent for a business traveller. September 1, 2014
Rated 5.0 out of 5.0 by Centrally located We were so close to everything. Enjoyed our stay. Very friendly staff. Would definitely stay there again. August 27, 2014
Rated 4.0 out of 5.0 by Front desk Changed reservations to allow another night. Went out of her way. August 25, 2014
Rated 4.0 out of 5.0 by Shaklee convention comments While attending a Shaklee convention we stayed at this hotel and found it accomplished our goals - August 20, 2014
Rated 5.0 out of 5.0 by Great Hotel Experience This hotel has the most professional staff I've encountered in some time. I stay at a lot of hotels and usually prefer a new hotel. Although this hotel is not new, the staff and amenitites are excellent. Most of all, Sergio, the shuttle driver went out of his way several times to be nice when he didn't have to. When people care about what they do instead of just doing the job, it really shows. Every employee I met acted this way. I don't know how they are doing it, but the managment is obviously leading in the best way. My customer experience with this hotel was excellent. Thanks again. August 20, 2014
Rated 5.0 out of 5.0 by Good hotel in downtown Long Beach The only thing I found lacking was the maid service which was spotty. Otherwise the hotel met all expectations. I would recommend it to anyone traveling to Long Beach. The Holiday Inn normally meets my expectations and I was not let down by this hotel. August 19, 2014
Rated 4.0 out of 5.0 by Good hotel in downtown Long Beach - The only fault we had was with the maid service - it was late in the day. There was coffee left but no tea bags and one day the pillows were left in a chair and not replaced on the bed- the maid service was sloppy for the Holiday Inn level at Intercont. August 19, 2014
Rated 5.0 out of 5.0 by Little Gem in Long Beach Wow, I loved this hotel. When I pulled in to the lot, I was disappointed at 70's looking building. However, upon entering, I was pleasantly surprised at bright, cool space. The staff was super nice and check-in was a breeze. The lobby area feels like a very cool European hotel. Large flat screen tvs and many nice sitting areas to relax or work. Self-serve bending area has selection of good beers,wine and snacks. The hotel also has a full service restaurant/cafe with gourmet selection of food. The room was spacious, well decorated and very comfortable. Only complaint is the bathroom with timer light switch for the shower area. The sink area was too small but I think they had work with the older building's existing layout. I would highly recommend this hotel. I was there to just sleep so I didn't explore the area but, it's located not far from freeway exit and although the immediate neighhood didn't look great, it's very close to cool Long Beach harbor area. August 19, 2014
Rated 3.0 out of 5.0 by bed The bed was not only firm but hard with no padding. . . No cool! August 19, 2014
Rated 4.0 out of 5.0 by Downtown Long Beach Friendly, clean, awesome staff, available shuttle, loved the lounge area, large fitness room. Requesting this hotel for next business trip. August 18, 2014
Rated 2.0 out of 5.0 by Poor Front Desk Staff The front desk staff was not only rude at check in but it took me 15-20 mins to be helped when the hotel was full of staff and i was the ONLY guest checking in during this time...In the bar/lounge we sat there for another 20mins waiting for help until i finally got up and asked if we could be served and i was informed i had to get up from my table and order and get my own food this is NOT good service and even if that was the way your bar runs it should have taken me sitting there for that long or does not excuse her attitude towards me wanting to be served in a bar (which is the norm) August 15, 2014
Rated 1.0 out of 5.0 by Coming home with bites Came home not only with memories but also with several bug bites. Unforgettable!!! August 15, 2014
Rated 1.0 out of 5.0 by Horrible Bed We would never stay at this hotel again. Extremely hard uncomfortable beds , very poor sleep . We chose to leave the hotel and find another company for the remaining week while staying in the area. Area around hotel is noisy . Hospital one block away and very frequent sirens blaring during the day and especially at night. The are is very sketchy with numerous homeliness and other people in direct vicinity of hotel. Warned by staff not to venture out at night. August 14, 2014
Rated 5.0 out of 5.0 by Amazing Staff If you want a place where the staff will bend over backwards for you this is the place to stay. The downside: The temp in the room was either too cold or too hot, there wasn't a happy medium. You can hear the people in the next room really good and in hallways. Parking should be included in the price of hotel. Pool could use a good cleaning. August 13, 2014
Rated 2.0 out of 5.0 by Great service, but very uncomfortable bed The bed was very bad, there was no support and when I laid down on one side it smashed down and I felt like I was going to slide off the bed. Plus they only offer two double beds, I don't understand why hotels even have double beds anymore, it should at least be two queens. The customer service was excellent, the front desk staff was very friendly and helpful along with all of the other staff. August 12, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, and modern Hotel appeared to be newly updated and it was nice, clean, and comfortable inside. It exceeded my expectations. August 11, 2014
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