Rated 4.0 out of 5 by 402
Rated 3.0 out of 5.0 by miguel01 so so experience
The front desk personnel on the evening shift not very motivated.
Was greeted rather curtly on arrival until she went into her computer
and saw that I am Platinum. She warmed up slightly. Not enough to get a decent room. Was given the room in front of elevator and next to ice machine. Not my idea of a platinum upgrade.
Every time I would enter or exit there would not be anybody behind front desk reception. maybe the hour of the day between 1 and 3 pm had something to do with that.
Unremarkable room. was well kept by housekeeping.
Welcome amenity points did not post to my account.
Would think twice before returning.
May 7, 2016
Rated 3.0 out of 5.0 by Kwaldo OLd and tired looking
as a long time IHG member, I feel that most of the properties are starting to look tired. the hall ways, the elevators and just the general look is tired
April 28, 2016
Rated 4.0 out of 5.0 by mmmgo bed great,convenient to job site,and Von's store,great service
Like the holiday express for food and breakfast ,holiday inn for me to stay in your chain of hotels
April 27, 2016
Rated 4.0 out of 5.0 by Verified Reviewer 浴室老舊
April 21, 2016
Rated 5.0 out of 5.0 by Verified Reviewer Excellent Stay!
This was one of the most enjoyable stays that I have had! I travel extensively, and compared to some of the name brand hotel, this met and even exceeded many of them! I will be back! I want to commend all of the staff but I really want to thank Tracy and Yaudel for being so thoughtful and kind! They were both very professional, knowledgeable and helpful! The food was excellent! The hotel was clean! The beds were comfortable! All of the staff deserve a "RAISE" for a job well done!
April 19, 2016
Rated 5.0 out of 5.0 by CHI Visitor Excellent Stay in Long Beach
This is a great hotel to stay at while in Long Beach, CA. Hotel is very clean and comfortable.
April 12, 2016
Rated 4.0 out of 5.0 by Scottttt989 Nice hotel with great service
I stayed at this hotel for a conference at the convention center. I was initially a little disappointed at the distance the hotel was away from the convention center, but the shuttle service made up for the disappointment. I was given the direct phone number to the shuttle driver when I checked in and was able to request a pick up anywhere in a 3 mile radius of the hotel. I believe the hotel is approximately one mile or less to the convention center and all of the downtown shops, restaurants and beaches.
The hotel is clean and modern and the rooms were comfortable. The mattresses were double instead of queen and one of them had the typical divot of a well used mattress. The room was a bit small for my family (two kids) who stayed one of the nights, but otherwise comfortable and quiet.
April 8, 2016
Rated 5.0 out of 5.0 by kurtie Great Service
The staff was very attentive and helpful; the shuttle service and shuttle staff were excellent.
April 7, 2016