Rated 4.4 out of 5 by 168
Rated 5.0 out of 5.0 by tbonetr Great Location
Great Stay, Good location, parking was not that difficult. Thought it may get tricky but perhaps I was lucky. Was able to park out front on the street. Meters are there until 5pm so i spent $2.00 for 2 hours... Staff was friendly and recognized IHG status and was extremely helpful on dinner reservations, things to do and see, go and stay. Great Job, Great staff and not a bad location (some construction around the area and you have to drive thru some sketchy areas, but overall, this is a good place for NY $$$$$ for sure.
July 20, 2014
Rated 5.0 out of 5.0 by TheRev1 Great Value for a Boutique Hotel
Definitely would stay here again ~ when visiting the NYC area. Staff are professional and friendly ~ the rooms are great ~ ask for a view! With public transportation and the local shopping area right down the street ~ what more could you ask for. Definitely not your typical Holiday Inn ~ and that's a good thing!
July 19, 2014
Rated 5.0 out of 5.0 by Sherryb Excellent Customer Service
My stay in NYC was with my sister-in-law for medical reasons. Most of our trip was at Mount Sinai hospital but I couldn't have asked for more caring staff than those that I met at this Holiday Inn. The entire staff went above and beyond anything that I could have possibly asked for. The hotel atmosphere was warm and comforting, our room was very comfortable and spotless. Very quiet. There is a small deli across the street and the sandwiches, all made as you wait, were very good and very reasonably priced. The restaurant in the hotel was superb as were the staff. There was a small lounge but we did not have the opportunity to visit there. All in all, this hotel comes highly recommended and my main reasons for choosing this Holiday Inn were the reviews, but more importantly that every response was answered by their General Manager, Rosario. Very rare but it certainly sold me.
I would like to extend my thanks to Hugo, Elisabeth, and especially Rosario. Rosario knew the reason for our trip and also about all of my concerns and he reassured me that we would be well taken care of and we were. I would not hesitate in recommending this hotel and I hope that I get the opportunity to go back and stay for a pleasure trip next time.
July 19, 2014