Rated 3.8 out of 5 by 541
Rated 5.0 out of 5.0 by ahpnpsca Friendly staff and great service
The staff at this hotel are some of the friendliest and most helpful of any. The shuttle is very reliable.
February 11, 2016
Rated 3.0 out of 5.0 by Sid1960 Business Trip
Stayed at the hotel for one night. Stay was decent as expected at a Holiday Inn.
Some areas which i think improvements can made
1. Priority checkin - There was a special checkin for Gold Spire members, but the staff was not aware that the line exists. I stood in that line while the 2 staff members took new customers from the general line only. So after waiting 10 mins to be called, i had to go back the regular line. I don't mind waiting for my turn but if you create a priority checkin line, please make sure it has a purpose
2. Room was decent but the washroom furniture was coming apart. Bathtub had paint coming out, door seemed really beaten up. Expected more for a Holiday Inn, specially near LAX
3. Most the other areas are good enough
4. Parking was little confusing but still decent
February 10, 2016
Rated 5.0 out of 5.0 by tristar449 Overall this Hotel was comftroble
Recently stayed at this hotel, felt very safe and comfortable. One thing that I personally did not like, was paying for the room ahead of time and no refund, if I cancelled. This did give me a cheaper price but would be nice if you can reserve the same room at the same price. otherwise all was good.
February 8, 2016