Rated 4.0 out of 5 by 103
Rated 4.0 out of 5.0 by khudd good one night stay
was there just for the night. got in late. just sleep there and the room was clean and the staff was helpful would stay again if I had to be in Louisville. it was real close to the airport and Louisville's football field. which is good if you are flying or going to the game.
August 14, 2014
Rated 4.0 out of 5.0 by pfs1 Front Desk Staff
Front Desk Staff was unresponsive to customer needs in not allowing shuttle service to be used to pick up at another hotel even though it was within the specified radius.
August 11, 2014
Rated 1.0 out of 5.0 by CMT1 Parking nightmare!
I understand maintenance, but potential guests should be forwarned when it is so bad that after dark a dual wheel vehicle cannot even turn in the entrance. After walking to the desk I was informed that there was a grass lot behind(not even an I am sorry for the inconvenience from the young lady). I took my expensive vehicle there to find it dark, and hidden behind a solid fence on two sides and hedge on a third. I refused to leave it there having been the target for thieves before. I walked back to have the desk call the adjacent hotel for assurance I would not be towed from their lot. The lack of appology or concern of the staff is why I will probably not stay there again! This is not a cheap hotel. I expected more.
August 8, 2014
Rated 5.0 out of 5.0 by Carlitos Thanks to all
Once again my stay in this property was enhanced by the excellent customer service and friendliness of all the staff. All my needs were met or exceeded. Whenever I am in the area, I will consider this hotel - it does not get any better.
I did find the pillows to be a bit too hard. Should have asked for softer ones, but I did not. Dinner was good, breakfast had everything I needed, plus a big plate of oatmeal that Tanisha ordered specially for me. Lisa was most accommodating remembering that I had asked for dinner rolls with my salad, and the chef prepared a cobb salad that was not only beautiful but it had no bacon and more chicken as I requested.
Thanks also to Amanda, Amanda, Chris, David and Jeff. You are great and I wish you all kinds of success. I appreciate your making me feel so welcome.
August 8, 2014
Rated 5.0 out of 5.0 by sbox723 Exceeded Expectations
Staff were very helpful, room was clean and maintained.
Bus drivers were friendly and even came to pick me up at a different Holiday Inn after I rode the wrong shuttle from the airport.
The only thing I noticed I was indifferent about were the curtains would not close over the window completely.
August 7, 2014
Rated 5.0 out of 5.0 by Astang 29 Excellent place-exceeded expectations!
I just can't say enough good words about how we enjoyed our experience at the Louisville Airport-Fair/Expo. We had many friends staying at other Hotels and when we met to discuss our accomodations-The Holiday Inn was the clear winner!!
Our stay was PERFCT! The staff were ALL courteous and helpful. The room was clean, quiet and comfortable. The reestauranr provided excellent food. The shuttle service was an added convienence that exceeded our excpectations!
August 6, 2014
Rated 4.0 out of 5.0 by forty something mama Comfortable room and great shuttle service
We really appreciated the shuttle to the expo grounds so we could visit the car show and Kentucky Kingdom.
The only thing we wished for was a larger pool, but the kids still enjoyed it a lot.
August 6, 2014
Rated 5.0 out of 5.0 by bkkkck2014 Nice Motel
Great place to stay but my last stay. Like all places they jack the price double for special events . I can stay 5 miles away with friends for half price.
August 5, 2014