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Rated 4.2 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Great hotel near SDF Have tried several hotels in the area and this is a great choice for the money September 9, 2014
Rated 5.0 out of 5.0 by staff service and room was excelent top notch I will return when in the area for business or pleasure September 8, 2014
Rated 5.0 out of 5.0 by Fantastic hotel! Great hotel. Friendly staff, especially Melvin and Amanda M at the desk, everyone was very attentive and we really felt like a guest at a 5 star hotel. Always clean and the coffee in the morning was great. September 7, 2014
Rated 5.0 out of 5.0 by Great Price, Wonderdful Staff Stayed At This HOTEL to Attend A Football Game, The Staff Were All Great, The Hotel Was Very Clean September 6, 2014
Rated 5.0 out of 5.0 by Geat service One of the friendliest and most helpful staffs I have ever seen September 6, 2014
Rated 5.0 out of 5.0 by Great location! The hotel was nice. The beds were comfortable, the hotel was clean and we had a great stay. VERY close to the airport, about 10 minutes from downtown which is convenient and the staff was great. September 6, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL STAFF - GREAT 1 WEEK STAY! Fantastic stay for 1 week during the World Championship Horse Show during the Kentucky State Fair. The hotel staff was very helpful, WONDERFULLY professional and attentive Manager. I highly recommend this hotel! If they had continental breakfast it would be the best for sure. Highly recommend this location. September 3, 2014
Rated 4.0 out of 5.0 by Poor service in resturant There was only 2 other tables that had people at them. The waitress was so RUDE. we left after waiting 15 min and NO water or coffee. September 2, 2014
Rated 5.0 out of 5.0 by Friendly hotel Staff was very sweet, the rooms were very clean and smelled that way, the food was great and there is really nothing to complain about. August 31, 2014
Rated 4.0 out of 5.0 by Great service but lacks the touch of home. Service was spot on but things such as the room missing an "easy chair", uncomfortable pillows and a heavy bathroom door that closed every time going in and out made the room feel less than was expected. Take care of the three items and life is good! August 31, 2014
Rated 5.0 out of 5.0 by great hotel The beds were comfortable, the staff was very accomodating, friendly and awesome. The room and the hotel were always kept up and clean. August 30, 2014
Rated 5.0 out of 5.0 by The Stay was nice as expected This is not a luxery hotel, but for a quick business trip it provided everything that I needed. Great staff in the restaurant and front desk. Clean room. IT was everything that I come to expect from Holiday Inn. August 28, 2014
Rated 5.0 out of 5.0 by Clean, friendly, and nice hotel! The hotel was very clean and kept up during my stay. The staff is phenomenal! They are very attentive to your needs and desires. Amanda M and Dave know exactly what they are doing and you can tell they love their job. They are definitely in the right industry! The beds were great. The room was very comfortable. The food in the restaurant was good, even though there wasn't much more than the usual restaurant food. August 27, 2014
Rated 5.0 out of 5.0 by 1 night stay before our flight. A group of us were flying out of Louisville early in the morning, so we decided to book the hotel for one night so we were rested. There was a golf tournament in town that weekend so there was a small line at the front desk when we got there because there was only one lady working it. She did an excellent job of getting through everyone quickly, but also made sure to take the time and make small talk with everyone. The room was a comfortable size, and the beds were plenty big and comfortable. The airport is close by so you can hear the airplanes. We only heard them while we were awake and they didn't bother our sleep. Outside our window we had the view of the Louisville Cardinals football stadium. The hotel has a bar/restaurant on site, but there are also a lot of food options close by, We ended up going to a sports bar, and they had 2 for 1 on pretty much all their drinks. If I ever need a room again in Louisville, this will be the place I go. August 27, 2014
Rated 5.0 out of 5.0 great hotel Comfortable beds. Great food. Reasonable price. Amanda M and Dave are great assets to this hotel. They made our stay absolutely wonderful! August 25, 2014
Rated 5.0 out of 5.0 by Great stay! It was WONDERFUL! The room was very clean. The bed was comfortable. Dave the shuttle driver was awesome! He picked us up at the exact time he said he would and we didn't have to wait. Amanda M at the desk was phenomenal! She was training a gentleman from what it appeared to be and she was very helpful when he couldn't answer questions. Both Amanda and the other gentleman had smiles on their faces and were very pleasant. This hotel is very lucky to have Dave, Amanda and the other gentlemen on their staff. They deserve a special treat! I cant think of one thing to complain about this hotel! August 25, 2014
Rated 5.0 out of 5.0 Awesome hotel! Amanda M is wonderful and always has a smile on her face even at 7am! The staff does an excellent job of making sure the guests in the hotel feel special and that they are number one. The bed and the room were perfect! August 22, 2014
Rated 5.0 out of 5.0 by Excellent hotel, definitely recommend! There was not a single thing to complain about! The staff was very kind, generous, accomodating, friendly and attentive! The room was very spacious and the bed was VERY comfortable! The food in the restaurant is cooked to order and you can tell the chef loved what he/she does! I definitely reccommend this hotel to anyone! August 22, 2014
Rated 5.0 out of 5.0 by Wonderful Service My Stay ws very nice and the staff were extremely helpful! August 20, 2014
Rated 4.0 out of 5.0 by good one night stay was there just for the night. got in late. just sleep there and the room was clean and the staff was helpful would stay again if I had to be in Louisville. it was real close to the airport and Louisville's football field. which is good if you are flying or going to the game. August 14, 2014
Rated 4.0 out of 5.0 by Front Desk Staff Front Desk Staff was unresponsive to customer needs in not allowing shuttle service to be used to pick up at another hotel even though it was within the specified radius. August 11, 2014
Rated 1.0 out of 5.0 by Parking nightmare! I understand maintenance, but potential guests should be forwarned when it is so bad that after dark a dual wheel vehicle cannot even turn in the entrance. After walking to the desk I was informed that there was a grass lot behind(not even an I am sorry for the inconvenience from the young lady). I took my expensive vehicle there to find it dark, and hidden behind a solid fence on two sides and hedge on a third. I refused to leave it there having been the target for thieves before. I walked back to have the desk call the adjacent hotel for assurance I would not be towed from their lot. The lack of appology or concern of the staff is why I will probably not stay there again! This is not a cheap hotel. I expected more. August 8, 2014
Rated 5.0 out of 5.0 by Thanks to all Once again my stay in this property was enhanced by the excellent customer service and friendliness of all the staff. All my needs were met or exceeded. Whenever I am in the area, I will consider this hotel - it does not get any better. I did find the pillows to be a bit too hard. Should have asked for softer ones, but I did not. Dinner was good, breakfast had everything I needed, plus a big plate of oatmeal that Tanisha ordered specially for me. Lisa was most accommodating remembering that I had asked for dinner rolls with my salad, and the chef prepared a cobb salad that was not only beautiful but it had no bacon and more chicken as I requested. Thanks also to Amanda, Amanda, Chris, David and Jeff. You are great and I wish you all kinds of success. I appreciate your making me feel so welcome. August 8, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations Staff were very helpful, room was clean and maintained. Bus drivers were friendly and even came to pick me up at a different Holiday Inn after I rode the wrong shuttle from the airport. The only thing I noticed I was indifferent about were the curtains would not close over the window completely. August 7, 2014
Rated 5.0 out of 5.0 by Excellent place-exceeded expectations! I just can't say enough good words about how we enjoyed our experience at the Louisville Airport-Fair/Expo. We had many friends staying at other Hotels and when we met to discuss our accomodations-The Holiday Inn was the clear winner!! Our stay was PERFCT! The staff were ALL courteous and helpful. The room was clean, quiet and comfortable. The reestauranr provided excellent food. The shuttle service was an added convienence that exceeded our excpectations! August 6, 2014
Rated 4.0 out of 5.0 by Comfortable room and great shuttle service We really appreciated the shuttle to the expo grounds so we could visit the car show and Kentucky Kingdom. The only thing we wished for was a larger pool, but the kids still enjoyed it a lot. August 6, 2014
Rated 5.0 out of 5.0 by Nice Motel Great place to stay but my last stay. Like all places they jack the price double for special events . I can stay 5 miles away with friends for half price. August 5, 2014
Rated 5.0 out of 5.0 by Great value, Great staff, Great hotel! The staff was friendly and full of answers to our questions. The beds and pillows were the most comfortable one I have slept on in a hotel. Amanda M and Takorey were awesome in assisting us with our needs and taking care of us. They truly went over and beyond to make our stay enjoyable. August 2, 2014
Rated 5.0 out of 5.0 by Wonderful property! The bed was comfortable and I was able to get a good nights rest. The food was delicious. Amanda M at the front desk was GREAT! She always had a smile on her face and was full of laughs and information. The hotel was clean! August 2, 2014
Rated 3.0 out of 5.0 by Room access and Bugs We have stayed in this hotel many times. This past visit was not a very good visit. I had called ahead to reserve the room. Upon my arrival the young man checked me in. I go up to the 5th floor and when I get there the key to the room doesn't work. So I call to let him know because I didn't want to go back downstairs. He comes up with new keys and I met him halfway in the hall. He was however insistant that he try the key. I was not comfortable being that I was traveling alone this trip. The key he brought up did not work either but he had a master key to let me in. He opened the door and walked in the room before me and I was not going in there until he came out. I do not think a hotel employee should enter a guest room at any time but especially if it is a female traveling alone. It made me very uncomfortable. He did leave and said he would go get another key and bring up to the room. I told him that would not be necessary that I would come to the desk and get one IF I needed one. So later that evening I went out and there was a new young man at the desk. I explained to him what had happened earlier and he made two new keys for my room. However, again HE wanted to come try the key in the door in case it didn't work. I told him no that if this one didn't work I would come back down then and take care of the matter. The key did work so I went into my room and locked the door. I was uncomfortable the entire night and did not rest well at all. I pulled the bed down to discover the sheets on the bed were dirty. I pulled the sheet back over the bed and just laid on the top sheet. The air was on and could not be controlled and the room was cold all night. The next morning I get up to shower and I go into the bathroom to be greeted by 2 bugs crawling around in the bathroom. I took pictures but the next morning I was running late and was unable to stop by the desk to share them with anyone. I knew that would be a long drawn out process and I was already late. I am not sure we will stay in this hotel again. I am not fond of men coming into my room, dirty sheets on my bed and roaches in my room with me. July 29, 2014
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