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Rated 4.3 out of 5 by 204 reviewers.
Rated 4.0 out of 5.0 by Came for Churchill Downs Great access to Churchill Downs whether you are looking to walk or the hotel shuttle drops you off at the front gate! April 30, 2015
Rated 5.0 out of 5.0 by Convenient location to Fair/Expo Center However -- not easy to walk to main entrance. A lot of airplane noise. April 23, 2015
Rated 5.0 out of 5.0 by Great hotel, poor breakfast service Stayed for a weekend event. A very clean hotel. Friendly staff. A little pricey for two queen bed room, but we were fine with it and the accomodations. The only negative experience was the "free breakfast" we prepaid $10 for two people (kids 12 and under eat free). Food not the greatest and items like orange juice were "not included". If you didn't prepay, the breakfast was $10 per person, which I heard 3 separate couples comment negatively as well. For that price, you're better off going out to another restaurant April 23, 2015
Rated 5.0 out of 5.0 by Great Experience! I was pleasantly surprised when walking into the hotel lobby of the Holiday Inn Fair/Expo. We were there for a 4 day tournament with children so we had very long , busy days. It was nice to come back and relax at this hotel. Rooms were clean, comfortable, and updated. Airplanes were flying over the hotel but that is expected since it is near the airport. We were too tired and eventually slept through it. The refrigerator and microwave in the rooms were helpful since we have kids.The restaurant downstairs was very convenient although it didn't have a big selection. It was good enough for our busy schedule. The indoor pool was small. They should put more chairs there for people to sit down, especially for parents supervising their children. The staff was helpful and courteous, and the price and location were great! We will definitely return next year! April 22, 2015
Rated 4.0 out of 5.0 by Expectations My disappointment in this property is they do not offer a free/discounted breakfast for priority club members. There was a breakfast buffet at $9.99 but after paying a higher rate for the room, I felt some sort of breakfast would be included. When I asked about breakfast, the clerk said "let me check the book to see if you get breakfast. No, I'm sorry you don't". Well, how do I get in that book? If they had a book then there are options, just started off on the wrong foot so we didn't give any business to the restaurant. We were there for a competition and I know the hotel was booked. Sometimes it would be nice to have exceptions. April 22, 2015
Rated 4.0 out of 5.0 by Good Hotel, there are better values out there. Hotel was clean, staff was friendly, and it was very easy place to relax. The only negatives I have are that the furniture in the guestroom was slightly damaged with dings, nicks, and cuts. I do understand there will be wear and tear but it seemed a bit excessive for a pretty new hotel. The other negative is the breakfast buffet in the restaurant. Luckily I was given complimentary breakfast as part of my room rate but normally it is not included. I overheard what they charge for the buffet, and after eating there for a few days, there is not even a slim chance I would of paid that expensive price for the limited selection and quality of the food. I believe Holiday Inn tries to be a little bit fancy but I would much rather have a simple continental breakfast included in the rooms price in comparison to the "buffet" offered. Really other than the breakfast I found this hotel completely fine. April 21, 2015
Rated 4.0 out of 5.0 by Great Service People were great and very helpful. Need to improve on the quality of the pillows. And better cable channels, like HBO or Showtime. The hotel was very clean and would stay again if in the area. April 20, 2015
  • 2015-05-03T11:52:19.215-05:00
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