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Rated 4.2 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Great stay! Wonderful staff that was very accomodating. Food was great! We really enjoyed our stay! September 23, 2014
Rated 5.0 out of 5.0 by Great place to stay This Holiday Inn was very comfortable, clean and quiet! We had to fly out early the next morning and had a great night's sleep. Also, the shuttle driver was unavailable for our trip to the airport and Holiday Inn provided a taxi at no cost to us. The staff at this Holiday Inn are top-notch! September 23, 2014
Rated 5.0 out of 5.0 by Comfort and Accessibility This property is great. You have nearby access to downtown Louisville, the Expo and the airport. And you also have the space there to get away from it all in a quiet, comfortable and clean room. Plenty of great counter space in the bathroom. Wonderful sunny and airy lobby. Helpful staff. September 20, 2014
Rated 4.0 out of 5.0 by Very nice This is a nice hotel. Lovely lobby area. Clean and spacious. Our room was nice, but there was a large stain on the carpet which looked really bad. There was also a random area at the far end of the room with nothing there - maybe a chair was missing or something? I wish this hotel had a continental breakfast - that is my number one complaint. The coffee in the room has the powder creamer which is gross so I went down to the lobby to get coffee and the coffee was not good. I'm not really even picky about coffee, so it was pretty bad. The area this hotel is in is alright. Seems a little rough, but it's right next to the U. of Louisville campus so it's a quick drive to some cute little delis and places to eat. It's VERY conveniently located just off 65 and 264. The bed was very comfortable and the furnishing looked modern with down blankets for comforters and updated colors. I got a great nights sleep. I will stay here again. September 17, 2014
Rated 4.0 out of 5.0 by Ok, great potential Liked hotel but there is not a good place to interview clients. Best thing was I learned different between HI & HI Express. I know that if I am interviewing, use Exp. Always a good place & the people are excellent. September 15, 2014
Rated 5.0 out of 5.0 by Courteous staff and clean The staff was very courteous and professional as well as the room was clean and a comfortable stay. September 15, 2014
Rated 5.0 out of 5.0 by COMFORTABLE BED AND CLEAN ROOMS STAYED HERE RECENTLY WHILE MY MOTHER WAS HAVING SURGERY AT A NEARBY HOSPITAL. THE STAFF WAS VERY HELPFUL IN HELPING US FEEL AT HOME. BEING ABLE TO HAVE A HOT BREAKFAST BEFORE GOING TO THE HOSPITAL MADE MY DAY MUCH EASIER. CLEAN ROOMS AND NICE COMMON AREAS, GREATLY ENJOYED THE PIPED OUTDOOR MUSIC. September 15, 2014
Rated 5.0 out of 5.0 by Comfortable Stay We enjoyed our stay very much. Our room was clean and comfortable. The room was stocked with everything we needed. The staff was very friendly and helpful. It's a great place to stay. September 13, 2014
Rated 5.0 out of 5.0 by Great hotel near SDF Have tried several hotels in the area and this is a great choice for the money September 9, 2014
Rated 5.0 out of 5.0 by staff service and room was excelent top notch I will return when in the area for business or pleasure September 8, 2014
Rated 5.0 out of 5.0 by Fantastic hotel! Great hotel. Friendly staff, especially Melvin and Amanda M at the desk, everyone was very attentive and we really felt like a guest at a 5 star hotel. Always clean and the coffee in the morning was great. September 7, 2014
Rated 5.0 out of 5.0 by Great Price, Wonderdful Staff Stayed At This HOTEL to Attend A Football Game, The Staff Were All Great, The Hotel Was Very Clean September 6, 2014
Rated 5.0 out of 5.0 by Geat service One of the friendliest and most helpful staffs I have ever seen September 6, 2014
Rated 5.0 out of 5.0 by Great location! The hotel was nice. The beds were comfortable, the hotel was clean and we had a great stay. VERY close to the airport, about 10 minutes from downtown which is convenient and the staff was great. September 6, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL STAFF - GREAT 1 WEEK STAY! Fantastic stay for 1 week during the World Championship Horse Show during the Kentucky State Fair. The hotel staff was very helpful, WONDERFULLY professional and attentive Manager. I highly recommend this hotel! If they had continental breakfast it would be the best for sure. Highly recommend this location. September 3, 2014
Rated 4.0 out of 5.0 by Poor service in resturant There was only 2 other tables that had people at them. The waitress was so RUDE. we left after waiting 15 min and NO water or coffee. September 2, 2014
Rated 5.0 out of 5.0 by Friendly hotel Staff was very sweet, the rooms were very clean and smelled that way, the food was great and there is really nothing to complain about. August 31, 2014
Rated 4.0 out of 5.0 by Great service but lacks the touch of home. Service was spot on but things such as the room missing an "easy chair", uncomfortable pillows and a heavy bathroom door that closed every time going in and out made the room feel less than was expected. Take care of the three items and life is good! August 31, 2014
Rated 5.0 out of 5.0 by great hotel The beds were comfortable, the staff was very accomodating, friendly and awesome. The room and the hotel were always kept up and clean. August 30, 2014
Rated 5.0 out of 5.0 by The Stay was nice as expected This is not a luxery hotel, but for a quick business trip it provided everything that I needed. Great staff in the restaurant and front desk. Clean room. IT was everything that I come to expect from Holiday Inn. August 28, 2014
Rated 5.0 out of 5.0 by Clean, friendly, and nice hotel! The hotel was very clean and kept up during my stay. The staff is phenomenal! They are very attentive to your needs and desires. Amanda M and Dave know exactly what they are doing and you can tell they love their job. They are definitely in the right industry! The beds were great. The room was very comfortable. The food in the restaurant was good, even though there wasn't much more than the usual restaurant food. August 27, 2014
Rated 5.0 out of 5.0 by 1 night stay before our flight. A group of us were flying out of Louisville early in the morning, so we decided to book the hotel for one night so we were rested. There was a golf tournament in town that weekend so there was a small line at the front desk when we got there because there was only one lady working it. She did an excellent job of getting through everyone quickly, but also made sure to take the time and make small talk with everyone. The room was a comfortable size, and the beds were plenty big and comfortable. The airport is close by so you can hear the airplanes. We only heard them while we were awake and they didn't bother our sleep. Outside our window we had the view of the Louisville Cardinals football stadium. The hotel has a bar/restaurant on site, but there are also a lot of food options close by, We ended up going to a sports bar, and they had 2 for 1 on pretty much all their drinks. If I ever need a room again in Louisville, this will be the place I go. August 27, 2014
Rated 5.0 out of 5.0 great hotel Comfortable beds. Great food. Reasonable price. Amanda M and Dave are great assets to this hotel. They made our stay absolutely wonderful! August 25, 2014
Rated 5.0 out of 5.0 by Great stay! It was WONDERFUL! The room was very clean. The bed was comfortable. Dave the shuttle driver was awesome! He picked us up at the exact time he said he would and we didn't have to wait. Amanda M at the desk was phenomenal! She was training a gentleman from what it appeared to be and she was very helpful when he couldn't answer questions. Both Amanda and the other gentleman had smiles on their faces and were very pleasant. This hotel is very lucky to have Dave, Amanda and the other gentlemen on their staff. They deserve a special treat! I cant think of one thing to complain about this hotel! August 25, 2014
Rated 5.0 out of 5.0 Awesome hotel! Amanda M is wonderful and always has a smile on her face even at 7am! The staff does an excellent job of making sure the guests in the hotel feel special and that they are number one. The bed and the room were perfect! August 22, 2014
Rated 5.0 out of 5.0 by Excellent hotel, definitely recommend! There was not a single thing to complain about! The staff was very kind, generous, accomodating, friendly and attentive! The room was very spacious and the bed was VERY comfortable! The food in the restaurant is cooked to order and you can tell the chef loved what he/she does! I definitely reccommend this hotel to anyone! August 22, 2014
Rated 5.0 out of 5.0 by Wonderful Service My Stay ws very nice and the staff were extremely helpful! August 20, 2014
Rated 4.0 out of 5.0 by good one night stay was there just for the night. got in late. just sleep there and the room was clean and the staff was helpful would stay again if I had to be in Louisville. it was real close to the airport and Louisville's football field. which is good if you are flying or going to the game. August 14, 2014
Rated 4.0 out of 5.0 by Front Desk Staff Front Desk Staff was unresponsive to customer needs in not allowing shuttle service to be used to pick up at another hotel even though it was within the specified radius. August 11, 2014
Rated 1.0 out of 5.0 by Parking nightmare! I understand maintenance, but potential guests should be forwarned when it is so bad that after dark a dual wheel vehicle cannot even turn in the entrance. After walking to the desk I was informed that there was a grass lot behind(not even an I am sorry for the inconvenience from the young lady). I took my expensive vehicle there to find it dark, and hidden behind a solid fence on two sides and hedge on a third. I refused to leave it there having been the target for thieves before. I walked back to have the desk call the adjacent hotel for assurance I would not be towed from their lot. The lack of appology or concern of the staff is why I will probably not stay there again! This is not a cheap hotel. I expected more. August 8, 2014
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