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Rated 3.8 out of 5 by 209 reviewers.
Rated 4.0 out of 5.0 by Excellent staff! Staff excellent! Restaurant & bar hours limited which wa not convenient at times. Maid service very good however bring your own pillow as the hotel pillows are too stuffed & hard. September 11, 2014
Rated 4.0 out of 5.0 by Nice Hotel There was no complimentary breakfast or coffee except in the room. They were also doing some construction which had the machinery beeping into the night September 8, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Room was nice and staff was extremely friendly. Rooms are a bit dated but rooms are very clean. September 2, 2014
Rated 5.0 out of 5.0 by Affordable stay. Good stay and affordable. Staff was attentive to my needs. September 2, 2014
Rated 5.0 out of 5.0 by I liked the stay I stayed in 4 different hotels this year and this one was the best stay. It was a good value. August 26, 2014
Rated 3.0 out of 5.0 by good service and decent stay Everything went well with the stay, rooms good, service good. August 26, 2014
Rated 1.0 out of 5.0 by Run Down This was the most run down Holiday Inn that I have stayed at in a long while. Not up to the standard that I have grown to expect from HI. While the tower is better than the 2 story building it is very run down, just not as much as the original 2 story portion, where they expect to charge the same for a room with no elevator access, no refrigerator, and an AC that blows on you all night long. August 25, 2014
Rated 4.0 out of 5.0 by Good value good deal for business stay regarding cleanness of room and check in and check out speed August 24, 2014
Rated 2.0 out of 5.0 by Outdated hotel in general, the hotel was old and worn out. room was comfortable but AC was not efficient. The grounds, lobbly, elevator, and hallways all need updating. I did not eat in the hotel because I thought that there was better value elsewhere. The dining room looked old and dingy so we did not even venture into it. August 24, 2014
Rated 5.0 out of 5.0 by Great staff almost every thing about our stay was perfect. I was a little surprised to see that the evening happy hour has been eliminated but it certainly didn't reduce the level of our enjoyment. Your outstanding staff is really an enjoyment to visitors. We will definitely be back in the future. Thanks for every thing. August 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed I had stayed here 30-40 years ago, so I was expecting a run down, worn out hotel. I was pleasantly surprised to find it has been recently remodeled. I was in an accessible room. Everything was perfect in the room. I tried to make my reservation on line. When I got the email confirmation, I was unsure whether I had reserved the right room. I called and was placed in a room that I wanted. I believe I was assisted by Cindy, who checked me in because she seemed to remember the conversation when I called. Everyone at the hotel was available to help, if needed. I will stay there again. August 15, 2014
Rated 4.0 out of 5.0 by Excellent Staff Hotel is a little dated, but clean and the staff is excellent. August 15, 2014
Rated 5.0 out of 5.0 by good stay in louisville This hotel was very nice. The staff were very accommodating. Overall stay was nice. August 14, 2014
Rated 5.0 out of 5.0 by Don't sleep on the sofa sleeper Busy weekend. Hotel full. Got a room with a king and a pullout. The pullout was not a decent sleeping option. Ended up sharing the king. It's time to update the furniture in case someone has to actually use those pullout beds! Didn't complain, didn't ask for a roll up bed. Not that big a deal but if the option of a pullout bed is there it should be sleepable. August 14, 2014
Rated 2.0 out of 5.0 by Outdated Rooms It was obvious that at least part of this hotel used to be the old-school Holiday Inn motel (two level, exterior doors), and that's the portion where I stayed. The room was outdated (popcorn ceiling, old furniture, exterior and interior entrances). The beds were very uncomfortable, and one appeared as if the boxspring was broken. The air conditioner worked, but not very well, so the first night was very hot. I was in town for the PGA championship, so the sole purpose of my stay was a place to sleep. This hotel served that purpose, but if I were to return to Louisville, I would not stay here again, particularly at the rate charged. August 14, 2014
Rated 2.0 out of 5.0 by dirty. slow. over priced No ESPN in the rooms...really??? Dirty. Bar service slow and not friendly. Waitress worked her ..... off while no one else would help...rooms and halls dirty...WAY OVER PRICED... PGA CHAMPIONSHIP PRICE GAUGING ...Not goid August 13, 2014
Rated 5.0 out of 5.0 by Great place We were in Louisville for the PGA Championship and was extremely pleases with the hotel and location. The staff was very pleasant and the room was located on a quiet floor, so we were able to rest without being disturbed. It located right odd the 64 and made it easy to get around. The value was also great . August 13, 2014
Rated 3.0 out of 5.0 by Average The hotel is fine, just aging and needs some updates. Staff was great. Services as expected. August 13, 2014
Rated 5.0 out of 5.0 by Service Staff The food was pretty good for a typical in-house hotel restaurant, but the service staff from the front desk to the restaurant were superior. August 12, 2014
Rated 5.0 out of 5.0 by Great location and comfortable stay Quiet, clean, and convenient. At top of my list for next trip to Louisville. Perfect location for PGA Championship at Valhalla. August 11, 2014
Rated 5.0 out of 5.0 by enroute stop Excellent overnight stay; some update in building appearance could be done but does not detract from a positive stay; good value for cost August 9, 2014
Rated 4.0 out of 5.0 by great stay I had a good time at the bar visiting with other travelers and enjoyed my stay. The staff was very friendly and helpful. The room was very clean and organized, very relaxing. August 7, 2014
Rated 4.0 out of 5.0 by Large, comfortable room at a reasonable price My third stay there. A comfortable room at a good price. There are MANY restaurants in the area, so I didn't eat or drink on-site this time. Previously, I had and the food was good, as was the service. I got to the hotel well before checkin time and was able to leave my luggage there as opposed to having to take it downtown and leave it in the car. There are a large number of events and attractions in the area throughout the year. Minor maintenance issues but nothing major. I'll stay there on subsequent trips to Louisville. August 6, 2014
Rated 3.0 out of 5.0 by Not up to par. We have stayed here before and this Holiday Inn just needs to be updated. The room was okay. The sink would stop up and then it would be okay. The reset button for the coffee maker needed to be reset-no big deal but I should not have to do that. The air conditioner ran all night. The bed was comfortable and the shower was nice. August 6, 2014
Rated 4.0 out of 5.0 by Good place to stay I have stayed with this particular motel for the NSRA Nationals for at least ten years and I have always enjoyed my stay. August 5, 2014
Rated 5.0 out of 5.0 by PILLOWS TOO SOFT This room was handicap access . IT would be nice to have a choice of pillows. July 28, 2014
Rated 5.0 out of 5.0 by . Security - Entrance "A" - Door never locked - Open 24 hours a day. July 28, 2014
Rated 2.0 out of 5.0 by Problem on the motel side I have stayed at this property several times. I have always stayed in the "main tower" and the experience was good. But this time, I was given a room in the "old" motel style room. I was on the second floor and had to carry my bags up stairs (no elevator). The bed was updated but that is all. The room AC was old. It had two manual controls (hot or cold, low or high fan). The AC did not work well. I will likely never stay here again since there is a chance I might get in the "motel" side again. July 27, 2014
Rated 3.0 out of 5.0 by The room itself was fine The air conditioner was so loud, it kept me awake. Then when I turned it off I could hear a lot of outside noise, and was awaken by the dumpster truck one morning. Having to pass the muskiness of the ice and drink machines several times each day was unpleasant. And having to go down to the 1 and only vending machine, on the other side of the lobby, was very inconvenient. July 21, 2014
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