Rated 3.9 out of 5 by 128
Rated 3.0 out of 5.0 by Carl48 Average experience
The hotel was nice but nothing to brag about. Bathroom fixtures, faucets, and the toilet were not properly attached and were very loose. The pool was never open and the exercise equipment was poor quality. The front desk staff was always MIA and had little knowledge of local food establishments.
October 20, 2014
Rated 5.0 out of 5.0 by marta4 Great place
Everything you want in a nice clean place to stay.
October 17, 2014
Rated 5.0 out of 5.0 by amanda8thomas7 great place and convienent
This is a great building with a great staff in the lobby. I wish there was a hot tub there also. Service staff for breakfast could be a bit more hospitable and inviting.
October 14, 2014
Rated 5.0 out of 5.0 by Chad432 Louisville
Everything was great at the hotel. Lobby is nicely laid out and rooms are spacious. The attached restaurant had great service.
October 13, 2014
Rated 4.0 out of 5.0 by plugdude Nice room and good value
Conveniently located near the airport and major highways in the Louisville area. Clean room, comfortable bed, and a real 4-cup coffee maker so I could make my own brew.
October 12, 2014
Rated 4.0 out of 5.0 by BuckeyeBacker62 Great place close to airport
I stayed three nights at this property and it was was restful and enjoyable!
The only issues that I had were the housekeeping people did not fully complete room on the "in-between" day that I was there. (The coffee pot was not completely finished and a full compliment of towels were not replenished.
In addition the hotel bar/restaurant had great food, however the level of service at the bar was below par and personalities of the staff need adjustment
October 8, 2014
Rated 5.0 out of 5.0 Customer Focused Staff and Serive with a smile
Professional team, responsive to customer requirements and makes you feel at home.
October 6, 2014
Rated 2.0 out of 5.0 by Semaj07 Poor ventilation; cigarette smoke filled room from above floor
My first impression of this hotel was very favorable. But, on night 2 my room began filling up with cigarette smoke. At 1:45 the night attended confirmed yes there was smoke, but no other rooms were available.
September 28, 2014