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Rated 3.9 out of 5 by 120 reviewers.
Rated 4.0 out of 5.0 by No Problems During My Stay Thought it was a nice hotel and really don't understand why it's rated so low. Room was spacious and clean and the facility, overall, was in excellent shape. Only complaint involves the plastic cover on the mattress which is noisy and generally uncomfortable. I've stayed at one other Holiday Inn property that did this and I didn't like it then and I didn't like it this time. Hope this isn't a new trend at HI properties because if it is, they will definitely lose my loyalty. September 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and clean room. I stayed at this hotel during business travel. It met all expectations and exceeded some. I was particularly impressed by the great night of sleep I got thanks to the comfortable bed and pillows. September 26, 2014
Rated 4.0 out of 5.0 by HI Lou Apt Rooms need better lighting. plugs need to be updated with USB as found in newer hotels. September 19, 2014
Rated 5.0 out of 5.0 by Great Hotel Clean lobby and elevators, staff are friendly and helpful, location is perfect if you're coming from the airport September 19, 2014
Rated 5.0 out of 5.0 by the general manager went above and beyond - much appreciated ! there were difficulties at the time of booking due to a problem with IHG Break Points promo, but the GM came to the rescue, and fixed the problem. Thanks, Robert ! never figured our why the pool was closed, but that wasn't such a big problem - didn't have that much time in Louisville, anyways. otherwise, a GREAT stay ! September 15, 2014
Rated 4.0 out of 5.0 by Hotel great. Shuttle service THE WORST!! I always love to stay at Holiday Inn's however, they have a horrible shuttle employee. September 14, 2014
Rated 5.0 out of 5.0 by Clean, convenient, comfortable, and friendly We have stayed at this hotel twice in the past 2 years. It has been convenient to get to and the accommodations are clean and nice. We usually stay at Holiday Inn Express locations and, as Priority Club Members, were pleased to find that this hotel offered vouchers for a breakfast. September 12, 2014
Rated 3.0 out of 5.0 by Family visit Over all stay was good. Had a maintenance issue and it wasn't really handled in the most satisfactory way. September 11, 2014
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