Rated 3.6 out of 5 by 83
Rated 4.0 out of 5.0 by JBNashville Breakfast not included
The room was nice & the staff good. It has a restaurant in the hotel, so there is no complimentary breakfast. That was very disappointing. One of the reasons I use H.I. Is for the breakfast. On my next trip, this will be a deal breaker if other locations near Louisville have breakfast included.
July 26, 2014
Rated 3.0 out of 5.0 by Delta Dogg Cleanliness of bathroom
The toilet bowl and top did not appear to have been clean. The room didn't have a pleasant smell at all. This isn't what I expected from from a Holiday Inn Hotel, However, the hotel staff was very kind and courteous. There wasn't a refrigerator or microwave in the room.
July 24, 2014
Rated 5.0 out of 5.0 by TimWA Great place with very helpful and friendly staff.
My wife and I thoroughly enjoyed our stay with your hotel. Staff more than helpful with a number of Restaurants nearby.
July 22, 2014
Rated 2.0 out of 5.0 Older property, dated rooms but staff very good
For a Holiday Inn, this seems a very dated property. Room was small, and definitely old. Staff was helpful when asked but they can't improve the old room, bed, carpet, etc. The room we stayed in needs updating.
July 22, 2014
Rated 3.0 out of 5.0 by BobinPA Not Like Holiday Inn
This hotel has a lot to be desired. The room that we were initially given had a defective mattress and NO hot water. It also lacked cleanliness. The next room that we were given was fine until we found that the bathroom was dirty and the hot water was very luke warm.
This is not like the many, many other Holiday Inns that I have stayed at. All of my previous HI stays have been above average.
July 20, 2014
Rated 1.0 out of 5.0 by Tony216 Do Not Honor Reservations
I reserved a "1 KING BD WITH SOFA BED NONSMOKING" and arrived around 12:30 AM. Long story short, the desk clerk assigned a smoking room without telling me. I went back downstairs only to find out that no more nonsmoking rooms were available. They ended up giving me a "dirty" nonsmoking room after a long spat (telling me it was clean). Arrived in room around 1:45 AM, slept on top of the covers, and vacated the hotel around 6 AM for my business meeting. I will never stay at another Holiday Inn.
Oh, I should give them some credit for taking off $20 for my trouble. (Sarcasm...)
July 18, 2014
Rated 5.0 out of 5.0 by jay8272 staff
staff was very nice and the room was very clean the air worked great.
July 9, 2014
Rated 5.0 out of 5.0 by ds2June2014 Friendly staff and pet friendly too.
The staff was very helpful and friendly. They even took the time to know our dog's name.
July 9, 2014