Rated 3.7 out of 5 by 107
Rated 2.0 out of 5.0 by masw Taken back
I arrived in Louisville late after driving 10 hours in the evening to attend a funeral. I selected the hotel and used partial points for the stay. I was shocked the regular room cost when I arrived due to the average/old look of the building. The room was a king with sleeper sofa. I was only going to be there for the night but I could not sit on the sofa due to how dirty it was. There were stains all over the sofa. I went to reach for the remote for the TV and decided not to when I looked at it. It was very dirty. I checked the bed and it was clean no issues there. When I double checked the door locks, I noticed the peep hole in the door was stuffed with toilet paper and if someone knocked i would have to open the door to see who it was. It was late when I arrived so I just went to bed and informed the staff of the issues the next morning when I checked out.
October 26, 2014
Rated 5.0 out of 5.0 by JLDegnegaard Great
beds were excellent, stay was excellent. I wish I could buy a mattress and pillows for my bed at home, it was sooooo comfortable.
October 22, 2014
Rated 4.0 out of 5.0 by walkertactical Holiday Inn
This hotel is located in a rougher part of town. The hotel is fine. The breakfast is a litte pricey. The room was good for the price. Staff is friendly and helpful. I probably wont stay here again because of the location.
October 21, 2014
Rated 5.0 out of 5.0 by MJCathey Bryant-Jackson Wedding
From the front desk staff to the maintenance crew EVERYONE was awesome. The girls at the front desk were helpful and friendly. Management took care of our family as if we were their own. The restaurant staff were patient and professional. Housekeeping was on point with every request. The rooms are spacious and clean. The property is well manicured and lit. I cannot say enough about the wonderful weekend we had in Louisville at this Holiday Inn! My next reservation will be with this hotel in Louisville! Thank you for all the wonderful service and the life time of memories it was an awesome wedding weekend. Five Plus stars to everyone!!!!
October 21, 2014
Rated 5.0 out of 5.0 by caliluv GREAT SERVICE!!
myself and my wife thought the service was outstanding...the staff at the front desk, the ladies that ran the dining room Saturday and Sunday as well as the cleaning ladies were so nice....everyone gave excellent service to our family
October 14, 2014
Rated 4.0 out of 5.0 by Hurricane Dad Comfortable pillow and good intenet
Hotel is average and aged. You can tell from the excessive paint accumulated from the years.
October 8, 2014
Rated 5.0 out of 5.0 by Tinas1Mom Great visit
Had a great stay at the Holiday Inn Louisville-SW.
Was very easy to get to from the interstate. Room was very clean.
October 2, 2014
Rated 5.0 out of 5.0 by trflgrl Very reasonable pet fee
Booked two rooms on short notice using Reward Nights; chose it because of its pet friendly policy and very reasonable pet fee. Clean, comfortable; desk staff were welcoming and personable.
September 28, 2014