Rated 4.1 out of 5 by 109
Rated 4.0 out of 5.0 by obxgregory Training Opportunity
As we checked in the front desk agent was busily visiting with a non-guest friend and ignored us for some time. When we finally gained his attention he was very rude. He directed us to park at the entrance farthest from our room (there were spots available near our room, we moved our car).
Upon reporting this behavior in the morning to a lovely woman named Jaqueline, she assured us that the IHG training does not encourage any rudeness and that she would look into the matter. She then apologized and graciously offered to pay for our breakfast. She thanked me for being an IHG Rewards member and made a disappointing experience into a very positive one.
The hotel is well maintained and very clean. Denny's is not a favorite restaurant for us, but the service and food quality were better than expected.
August 21, 2014
Rated 5.0 out of 5.0 by CSW1 Clean Rooms
This hotel was very clean and the staff was friendly.
August 19, 2014
Rated 4.0 out of 5.0 by CSW1 No Continental Breakfast
I prefer a hotel with a continental breakfast so I can grab a cup of coffee and a bite to eat and get on the road. This hotel has a Denny's so it is not provided. For the same price other hotels in area provide free breakfast.
August 19, 2014
Rated 4.0 out of 5.0 by Gtown2014 NC Trip
The hotel is right off I-95, but it is quiet. Multiple secure entrances convenient to rooms. Very close to restaurants and grocery
August 18, 2014
Rated 2.0 out of 5.0 by massey510 room was as i expected and accustom to.
the staff was friendly in exception to manager at time. of the times I stay at this particular hotel the manager seems too busy to help or preoccupied. this has happened each time I stay. I am reluctant to stay at this site again.
August 18, 2014
Rated 5.0 out of 5.0 by Beechwood Great facility for business and family travel
Was able to get two adjoining rooms for business/family travel. Rooms were great; very clean, beds were extremely comfortable, and in general a relaxing environment. Bathrooms were really clean. Hotel was quiet at night and close to quality eating places.
August 16, 2014
Rated 5.0 out of 5.0 by pandakat Clean and quiet
Location was by everything and quiet. I would not reccomend eating at Denny's which is on the property. Service was poor and my husband found a metal wire in his pot roast. .
August 12, 2014
Rated 5.0 out of 5.0 by Dwight 66 How you are treated
This hotel has become my family away from home as I travel to this area for business, family, and friendship reasons at least 3 days each month. It is convenient, I am treated with respect here, and , it is always a friendly stay. All my travel needs are met here to my utmost satisfaction. Having a restaurant, bar, pool, etc., all add to my stay. I recommend wholeheartedly that you stay here, if you are in the area ! Allen S.
August 11, 2014
Rated 2.0 out of 5.0 by annielonglegs comfortable beds
I have previously mentioned the problem. The noise was a little loud from customers walking back and forth to dining area. I asked for a downstairs room and when my Husband checked in, they had the reservation, incorrect, but they made it right, once he said he we would just go to another HOTEL.
August 8, 2014
Rated 5.0 out of 5.0 by puddin06 very clean and very confortable
We had two rooms and both were clean and nicely decorated. You did not hear any noise and that made it easy to sleep. The front desk was a very friendly and helpful. We had seven people that ate breakfast at Denny's and the service was quick and the waitress was very nice,
August 4, 2014
Rated 4.0 out of 5.0 by Rogue 36 Good experience
Worked well for a short notice stop while traveling on I-95.
July 28, 2014
Rated 5.0 out of 5.0 by easy peter our visit
nice room, price and hotel, friendly staff, good pool and workout areas,, good location, quiet
July 27, 2014
Rated 5.0 out of 5.0 by powell Comfort on the road
Clean, comfortable and well worth the price for an over-night stay while travelling.
July 24, 2014
Rated 5.0 out of 5.0 by rtzavala Great service and location
Comfortable night's stay and great service. Room was clean and beds were comfortable.
July 24, 2014
Rated 5.0 out of 5.0 by ellie1950 Great Experience
This was a wonderful experience I will differently return to this hotel in the futrue
July 23, 2014
Rated 5.0 out of 5.0 by Lurch9 HI, Lumberton, NC
I cannot even estimate the number of times I have stayed at this property but I can tell you exactly how many times I have been disappointed.....NONE!
This is a great property with a wonderful staff, the formula for success at any endeavor.
July 22, 2014
Rated 5.0 out of 5.0 by Hal3001 Great service! Comfortable, clean rooms!
Stayed a week for business. Check-in was smooth and they accommodated a special request for floor change with no problems. My room was comfortable and all items in good working condition. Housekeeping did a great job each day. I got my laundry done through the hotel service and was very happy with the quality and price.
The hotel does not have accommodations for breakfast but provided a discount at the Dennys attached to the hotel. The food at the Dennys was good and priced well.
Overall a good visit and would definitely choose this hotel again.
July 21, 2014
Rated 5.0 out of 5.0 by Ellie125 Great Hotel
I just spent two nights at the Holiday Inn in Lumberton, NC this hotel is great. Rooms are clean hotel is quiet convenient location right off I-95. The staff is very helpful and friendly. The pool and pool area were very clean and comfortable.
There is a Denny's in the lobby and it is clean, food is wonderful and the staff is wonderful. I will go there again without a doubt and I would recommend this hotel to others. Thank you for a wonderful stay.
July 20, 2014
Rated 5.0 out of 5.0 by ntr47 Great service right by the I-95
We were traveling from Florida to New Jersey so this was our much needed stop off. We didn't call to check if they had the rooms available that we needed, just hoped they would. The Night Manager Jason was great, swiftly sorted out the rooms and got us a good deal on breakfast (there's a Denny's in the hotel). We were really only stopping to sleep en route, so didn't enjoy the hotel as we could, but the pool looked great. Great staff, so definitely recommend.
July 14, 2014
Rated 3.0 out of 5.0 by sebring1 igh rewards club member
so much for being a platimum card holder stayed two nights and never got my mourning newspaper. the next hotel I stayed at gave you a news paper every day.and you did not have to be a member. I will remember that my next trip !!!
I will not stay at the holiday inn!
July 14, 2014
Rated 4.0 out of 5.0 by Mrs JW Comfy bed, lousy pillows
The room was dated but sufficiently clean.
The pillows were soft and had no support.
We heard very little noise from the neighbors.
The pool looked clean and inviting, but we did not stay long enough to use it.
Convenient for a one night stay.
July 13, 2014
Rated 5.0 out of 5.0 by Babe55 Great Overnight Stay
Stayed at this hotel on our way to the US Open in Pinehurst NC.
it was terrific! the room was great, comfortable, clean and just what we needed and more!
it was a hot day and the pool was extremely inviting. it was clean and wonderful.
Could not of picked a better place for just a stop over.
the staff were so nice also. recommend this to anyone passing through Lumberton.
July 11, 2014
Rated 5.0 out of 5.0 by Betty D. clean rooms and friendly staff
I had a very pleasant stay at the Lumberton N.C. Holiday Inn. I felt safe and the staff were pleasant and friendly.The rooms were spotless and the beds were great with plenty of pillows and towels. All in all it was a great stay.
July 10, 2014
Rated 4.0 out of 5.0 by bhannah Good for Travel stop
Good for travel spot. Denny's in lobby was horrible. Bathroom was sorta clean, but room was overall clean. Pool is nice. Located in the middle of a lot. Walmart across street and many food eateries.
July 10, 2014
Rated 4.0 out of 5.0 by Lonnie45 Good for a night
Overpriced for what you get, but it was clean, quiet and had a nice breakfast voucher.
July 8, 2014
Rated 5.0 out of 5.0 by Gerrard good night's sleep!
good value, but would have preferred not getting the breakfast voucher at Denny's which was the on-site restaurant, and using the $20 which we would have saved off the room price to go to a better restaurant!
July 3, 2014
Rated 5.0 out of 5.0 by DEEPNHOCK Front desk staff was great!
I like this Holiday Inn.
Their 'Outback Rate' really is nice.
Free coffee in the lobby would sure be nice for IHG members.
July 3, 2014
Rated 5.0 out of 5.0 by Lurch9 Holiday Inn, Lumberton, NC
Another great stay! I have been staying here for years and have never had an issue. This is due primarily to a caring staff.
I would recommend this property to anyone traveling in that area.
June 29, 2014
Rated 4.0 out of 5.0 by Flagler Sol-man Comfortable bed and hotel quiet
My wife and I were traveling north from Florida. Our radio broadcast a severe thunderstorm warning for the immediate area. Since it was 10PM, we decided to find a hotel for the evening and let the storm pass. We saw a Holiday Inn sign, then the property itself and stopped. They had a room available. We enjoyed the rest of the evening in our room away from the elements and had a good night's sleep. No hallway or next room noises. Pleasant check-in and stay for not booking in advance.
June 26, 2014
Rated 5.0 out of 5.0 by Neild2734 Glad we booked here
We enjoyed a relaxing night at the Holiday Inn after a trip to The US Open. The reception staff were very friendly. The rooms and the common areas were clean and fresh. The bartender gave us excellent service at a reasonable price. Breakfast in the morning was great.
Had a great overall experience and would return.
June 25, 2014