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Rated 4.0 out of 5 by 150 reviewers.
Rated 4.0 out of 5.0 by generation gap For our annual family holiday break, and as such used for excursions to London to visit the theatre etc etc.. We were accommodated perfectly, having 2 rooms next to each other and executive too. Unfortunately, they had obviously suffered a little from the previous Bank Holiday the day before, as they had no white bread, nor croissants at breakfast time.When asked about the bread situation was met with a "we were busy at the weekend", rather than an apology and an offer to rectify.. Quite tricky with 3 children in tow and already paid up front at check-in for 14 full breakfasts for the duration of the stay. Also, the waitress didn't appear to know the difference between poached or fried eggs, though i think that was just an example of her poor attitude towards us, rather than an intimate knowledge of how eggs are cooked.! Towards the end of the week, the hotel staff were of a younger generation, and very pleasant professional, chatty and altogether completely changed the atmosphere of the hotel. Reception were warm and welcoming, resolved the issue of the bathroom bulb not working after 3 days of asking the previous receptionists. Please note: the receptionist at check-in on Sunday was fantastic, as was the waitress on Monday evening, when we ate dinner at the hotel. We used the pool, and even joined in with the Aqua exercise class that morning, which was fun. All in all, we were very pleased with the facilities, but disappointed with the attitude of a couple of members of staff of an older generation in the morning on the Tuesday and Wednesday, who seemed to be not particularly friendly, and as such our experience was a little tarnished. September 2, 2014
Rated 4.0 out of 5.0 by Friendly, Clean and Comfortable, Recommend for all poeple with a need to stay in the area. September 2, 2014
Rated 4.0 out of 5.0 by ideal stay obver Hotel was clean and welcoming food was good although drinks were a bit on the dear side overall a pleasant stay August 29, 2014
Rated 5.0 out of 5.0 by Great Stay Had a great stay here when on business in the home counties. The hotel was really friendly and welcoming and really made me feel like it was my home August 28, 2014
Rated 4.0 out of 5.0 by Great location and excellent service The relaxed atmosphere and easy check in and check out made this stay a welcome rest for us all. It was also value for money which means a lot when you are spending the weekend at the local attractions of Whipsnade Zoo and Woburn Abbey. We would recommend this Holiday Inn and this location for a great weekend. Later than usual check out was great for us and meant we could really relax and start the day with a good breakfast. August 28, 2014
Rated 5.0 out of 5.0 by VERY NICE BUSINESS AND LESUIRE STAY Very good stay albeit we arrived late. Would recommend as good value and good location. Property could do with some refurbishment but Cleaning levels were very high and staff very polite and welcoming. Would stay again. August 28, 2014
Rated 5.0 out of 5.0 by great comfortable hotel A great friendly hotel, easily accessible just off the M1, food in the restaurant is beautifully cooked and if you opt for the meal deal is good value for money and the portions are very generous, we found the staff, from reception to the restaurant to be friendly, knowledgeable and helpful, we asked for extra pillows and they were in our room on our return. The bar downstairs did not have any Tia Maria although within 5 mins a bottle appeared from another bar, although the price of the spirits was a little steep. Rooms are clean and well presented, with easy to use heating/air con. Would recommend to friends. Thank you Holiday Inn Luton M1 J9 August 27, 2014
Rated 2.0 out of 5.0 by wedding we didnt agree with the groom being ask to move chairs while waiting for the bride that was not right at all ....., just wrong .... and after the wedding being told to go and wait half an hour where everyone eles from the hotal was we should of been in a separate room for the wedding guests only . rooms very sml and our towels were stained which it just gross . staff friendly food was lovely and the bar needs more choice instead of the normal drinks . August 27, 2014
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