Rated 4.0 out of 5 by 224
Rated 4.0 out of 5.0 by Michael1111 Friendly reception and bar staff
The reception staff on duty could not have been more welcoming and efficient.
There was a friendly reception in the bar for a pre-dinner drink.
My evening meal (teriyaki salmon) was very tasty and well cooked)
My bedroom was in need of refurbishment but comfortable enough. First appearance was marred by absence of any trimming to the base of bed (i.e. just plywood and supporting rails and structure visible)
There weren't enough electrical sockets.
The bathroom was very cramped.
March 29, 2015
Rated 4.0 out of 5.0 by SarahDob Good hotel, friendly service, poor vegetables!
Hotel pleasant, clean and comfortable, good facilities and good value. The service was friendly and helpful, but we had mixed experience with the food: breakfast mostly pretty good, but aspects of dinner poor (e.g. very soggy veg). However, the good outweighs the bad - will definitely use again.
March 27, 2015
Rated 1.0 out of 5.0 by AJMCL Poor service.
No recognition of Platinum status - No upgrade, Bonus points or drink offered!
Food - Meal served was poor - Wilted and brown lettuce on salad.
Breakfast - Service was poor, slow or non existent. The 2 elderly ladies were rushed off there feet. I was asked if I wanted tea or coffee and never received it. In end I got my own. Poor selection at breakfast as I had to request on 3 mornings for additional cereals to be replenished and for more milk!
Room - Cleanliness was very poor in the bathroom! Bodily hairs in sink and bath and on floor!
Generally a poor stay and considering I visit IHG hotels a 100+ times a year the fact I writing this tells of my displeasure!
March 26, 2015
Rated 5.0 out of 5.0 by Hotel_Inspector A very good night
My room was clean and comfortable. The staff were friendly and helpful. The location is only about 20 mins from Luton airport.
March 26, 2015
Rated 4.0 out of 5.0 by RobW444 Holiday Inn Luton South
Stay here a lot. Team very helpful and courteous. Making the stay enjoyable. Upgrade rooms make a difference. Gym and amenities excellent.
March 24, 2015
Rated 3.0 out of 5.0 by Terminator2 Clean and comfortable room
Friendly staff, clean and adequate business hotel. Ideal for short business trips.
March 20, 2015
Rated 3.0 out of 5.0 by Len24601 Good Hotel but...
Just avoid the food. The hotel is clean, convenient and the staff are friendly and attentive. The health club is good, as is the pool. I have been staying at this hotel for years and always eat out in the evening. Not so easy in the morning and the breakfast is particularly depressing, safest option is yoghurt and a banana. The food is representitive of a chef who is more bothered about the profit than the quality of the food served. Any chef who can't cook an omelette (@ £11.95) should be at McDonalds.
March 16, 2015
Rated 4.0 out of 5.0 by Andy K1189 Comfortable Stay
Arrived early afternoon, effecient check in and friendly reception staff. Room was comfortable with a good sized uncluttered desk to work at. Food quality in the restaurant was reasonably good although the service at dinner was awkward. Bed was comfortable and no problems getting a good night's sleep.
March 9, 2015