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Rated 4.1 out of 5 by 265 reviewers.
Rated 5.0 out of 5.0 by Rewards-Übernachtung mit freundlichem Empfang Sehr freundliche Begrüßung zum Einchecken. Die Wartezeit, verursacht durch eine Emirates Crew mit Sonderwünschen wurde durch Getränkegutscheine kompensiert. Das Zimmer war klein aber ausreichend komfortabel. Das Hallenbad ist außergewöhnlich gut, nur leider sind die Öffnungszeiten an Wochenenden zu kurz. Störend ist auch die Benutzung durch Nicht-Hotelgäste - da kann es im Wasser eng werden. Die Speiseauswahl auf der Abend Karte ist eingeschränkt, es gibt anscjheinend auf Anfrage mehr Auswahl und ist sehr teuer. Das Hotel hat eine günstige Lage auf der Reise von Wales nach London. July 22, 2015
Rated 5.0 out of 5.0 by great night out comfortable room clean mattress too soft for me but partner liked it July 22, 2015
Rated 3.0 out of 5.0 by 3.5 Stars A comfortable hotel with attentive staff. This hotel benefits from having a gym and small swimming pool, sauna and steam room which makes up for it's location as there is little nearby to do. Only real negative relates to the bed sheets and towels which were tainted with stale cigarette smoke smell causing the room to have the same stale smell. No point having a no smoking inside if 'clean' laundry is contaminated then brought in. Breakfast quality is intermediate. Dinner was reasonable but carrots had been pre-cooked and reheated which lets the quality of other parts of the dishes down. Will stay at the hotel again but mainly due to lack of options at that business location with a gym/pool. July 17, 2015
Rated 1.0 out of 5.0 by Disapointment at Luton-South I spent Friday/Saturday 10th/11th July at this hotel and I had three issues summarised as follows; 1) I noted on my credit card that I had been overcharged before I even arrived at the hotel (on-line booking) as for some reason they had applied a different rate to the one I had an email confirming. I await refund of the difference. 2) The rooms I was offered (2 doubles) on arrival were dingy and in much need of refurbishment. I requested alternatives which was granted however as a Platinum elite member this was most dissapointing....! 3) No housekeeping was conducted on the second day which we only discovered on return to the Hotel late on the Saturday night - this is completely unacceptable and highlights a lack of process (we did not leave 'do not disturb' cards on our doors and were out all day so they had plenty time to clean the rooms). All-in-all a very disappointing visit and whilst I have stayed there a number of times previously, I will now have to think hard about ever returning....! July 13, 2015
Rated 5.0 out of 5.0 by Ideal pre-flight location for Luton airport I stayed at this hotel prior to an early morning flight from Luton airport. It was clean and tidy and the staff were friendly and courteous. The restaurant provided a good range of food although the air conditioning made the room quite cold which necessitated me having to wear a jacket. July 13, 2015
Rated 4.0 out of 5.0 by Weekly Experience All was basically fine. Perhaps the corridors and some related areas could do with a little sprucing up -re-painting etc and new wallpaper and worn carpets Personally, I find the piped music too much, especially at breakfast, I prefer quiet July 10, 2015
Rated 5.0 out of 5.0 by Has All you need for a comfortable overnight stay Good Hotel with all you need friendly staff and speedy check in and out July 7, 2015
Rated 4.0 out of 5.0 by Friendly Staff The staff were welcoming and friendly, the room was comfortable and the breakfast had plenty of choice. Thank you for making my stay an enjoyable experience. July 3, 2015
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