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Rated 4.1 out of 5 by 163 reviewers.
Rated 1.0 out of 5.0 by make sure you ask for a room away fromt he road From the moment I arrived in my room I realised the room was so close to very busy road sleep would be difficult. When I was able to get through to reception they told be it would not be possible to move me as the hotel was "fully booked". I can assure the hotel that after that nights sleep, I will do my bit to help them avoid their overcrowding problem. July 6, 2014
Rated 4.0 out of 5.0 by Pleasant Stay When I arrived at the hotel I was pleasantly surprised to find out that the location was closer to my business destination of the following morning in Hemel than I realised. The hotel grounds were neat and tidy but first glance gave me a feeling of a building from the 60s or 70s. However, once inside I could see that the hotel was modern and clean. The room was very comfortable and the air conditioning was a god send (as it was very warm when I stayed). The room was a little darker due to the window positioning and size but otherwise very adequate for my stay. The WIFI worked well throughout the hotel and having a pool is always a plus in my eyes (although it is rather small) - that said I would prefer a small pool to no pool. The view from the window was very pleasant too. I did however find the menu choice and price to be a little disappointing and decided to eat out at a very nice Indian restaurant in the village of Markyate (recommended by some locals that I spoke to in the pool). Overall I did enjoy my stay and would go back if the need arises to be in the area again. I could recommend this hotel. July 4, 2014
Rated 4.0 out of 5.0 by Great service Hairdryer missing from room but reported to reception and one was delivered straight away. Very nice staff and very professional service. July 4, 2014
Rated 4.0 out of 5.0 by romantic romantic weekend with girlfriend no shower working bed bad still made the must of it July 2, 2014
Rated 5.0 out of 5.0 by Great front desk service The best part of my stay was the service. The front desk clerks were very helpful and knowledgeable about the area. The building itself is tired from the outside. A pressure wash and maybe some paint would reduce its run-down look. Inside, the public areas are well decorated. The halls and rooms aren't horrible but they're looking a bit worn. The lift was out of service part of my stay. With only one lift, everyone had to plod up the stairs located away from the lobby. Having said all that, I'd stay here again. I didn't have a chance to eat in the restaurants. I had room service once. The salad was surprisingly large and tasty. The room service charge wasn't outrageous like at other hotels. The internet wasn't very fast. My room was at the far end of the building and may not have been close to an access point. I used my iPad's cell data instead. The location is further from the motorway than the address implies. Only a few businesses within easy walking distance: a gas station, an Indian restaurant, and a strip club. The road doesn't have a sidewalk. The Luton airport is a 15 quid taxi ride away. June 29, 2014
Rated 5.0 out of 5.0 by Swimming My one problem was with the use of your excellent pool.Your information stated that after 1900h all children should leave the pool. We went at 1900h for this reason to find three children in the pool. WE raised this with the gentleman at Motivation Club reception and her shrugged. While we were swimming another family with two children, one a tiny baby, arrived and swam. All the children were well behaved and reasonably quiet but nevertheless they were there and the pool was busy, something we hoped to avoid In every other respect we were totally satisfied with out stay. June 27, 2014
Rated 4.0 out of 5.0 by Ideal for overnight stay with some small irritations Great room let down only by the rather worn furniture, however the bathroom had been refurbished and the bed really comfy with a choice of pillows and spotlessly clean. Everything was fine except this hotel seems to be in a cell phone blackout area for several providers inc. 3 and Orange and yet the WIFI was expensive. I would have expected this to be free of charge to compensate the business traveller who needs to stay in contact. There is also nowhere to sit outside on a nice day other than the very cramped smoking area which is littered with the smokers' debris and not at all pleasant for a non-smoking, female lone guest! Result - have to stay in your room or go back into town. Staff, from the check-in team to the ladies managing the breakfast service, were fantastic and a credit to the hotel - great job! June 17, 2014
Rated 5.0 out of 5.0 Short Stay Staff at the hotel were excellent and very responsive to my needs. Booked a quiet room. Arranged taxi. All efficient and charming June 15, 2014
Rated 1.0 out of 5.0 by Disappointed Not a great stay at the Holiday Inn Luton South. Poor staff attitude, poor service were the main concerns combined with a room with a desk chair that was unusable. Generally came away feeling disappointed compared to the standard I would expect of Holiday Inn. June 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great Staff and very polite, I had 2 rooms I did ask for joining room or close together. That did not happen, but management apologised and explained the reasons behind it, I was happy and enjoyed my stay! May 31, 2014
Rated 3.0 out of 5.0 by no problems Heating in recent weeks very poor, air conditioning only blowing cold air, radiators come on some of the time and not at others, guest no control over this. May 31, 2014
Rated 5.0 out of 5.0 by Superb Service and comfort Friendly welcoming hotel. All services are of top quality. Well recommend and near to airport and local areas. So much to offer with room service gym swimming pool bar a good all round hotel. May 31, 2014
Rated 5.0 out of 5.0 by highly recommend excellent value and would definetly return again this is the second visit and was not disappointed May 30, 2014
Rated 5.0 out of 5.0 by Always a joy to stay here Has to be one of my favorite places to stay thanks to the excellent staff and the quality of the food - Rib Eye steak simply delicious! The staff always seem to want to go out of their way to help. My sincere thanks. May 21, 2014
Rated 2.0 out of 5.0 by weekend stay The staff ,food and pool were all good The room was a little tired May 8, 2014
Rated 4.0 out of 5.0 by Comment Very good value for money good breakfast and service cappuccino from a machine which was very nice, very clean rooms ,the only complaint I have is the jacuzzi was not on when I went for a swim ,bit disappointing as I don't go swimming often and was looking forward to it ,however I will go again as holiday inn are one of the only hotels that accommodate for children and make them welcome . May 8, 2014
Rated 3.0 out of 5.0 by Luton South The staff at this hotel are generally excellent (especially reception)and can't do enough for you. My only areas of disappointment are with the time it takes to get room service delivered - on more than 1 occasion I had to wait over an hour to get a meal delivered! May 6, 2014
Rated 5.0 out of 5.0 by over night stay Stayed here over night with my wife and daughter, requested the sofa bed be made as we were arriving late and it was. Rooms were clean and comfortable and the breakfast was very good would stay here again. April 29, 2014
Rated 5.0 out of 5.0 by great service I really enjoyed the great service i experience at the hotel. April 26, 2014
Rated 5.0 out of 5.0 by Double Room at Executive Level Standards Having stayed here twice in the past month and enjoyed an Executive Double on the first visit I was pleased and surprised to find that the Double rooms were of just as high a standard. Proper bath sheets and toiletries - the only thing missing was the minibar so having that impetuous midnight extra drink was sadly only a dream. Restaurant and breakfast more than made up for my disappointment ! April 16, 2014
Rated 3.0 out of 5.0 by Luton South Good location for working in Dunstable. Better than holiday inn express. Rooms are ok but the decor is looking a bit tired. Bathroom could do with modernising. Breakfast is usual fair of cooked food but continental choice (cold meats, cheeses, bread) is somewhat limited. Evening meals are quite good but the menu is limited and repetitive is staying for long periods and the staff are friendly and attentive. April 14, 2014
Rated 5.0 out of 5.0 by Wedding Party Event The hotel and the staff were very helpful and polite at all times April 12, 2014
Rated 5.0 out of 5.0 by Wedding party Food service and choice available - excellent, Room great. All staff friendly, helpful and did everything to make our stay memorable. Would highly recommend this hotel. April 4, 2014
Rated 3.0 out of 5.0 by Small Room We have stayed many times at this hotel, but have never had a room as small as 132. Ok for 1 person and very clean, but for 2 people, very cramped. It would be better, with a double bed and not the 2 single beds. We put up with it for the 1 night stay, but would have requested a move, if we were staying longer. The service and food were, as always , first class. April 2, 2014
Rated 5.0 out of 5.0 by Great team giving superb service Friendly team special mention to reception girls on managing a group booking with no hick cups . My customers enjoyed the stay . Great breakfast plenty of choice . March 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn We stayed in order to attend a party at Redbourn, our stay was good, breakfast is superb, only problem we had was with a taxi we booked a week before the stay, and confirmed on our arrival, not in fact being booked by reception. March 20, 2014
Rated 5.0 out of 5.0 by Luton Hotel Stay We loved the comfort and really enjoyed the facilities available. We would definately return! Thank you March 7, 2014
Rated 3.0 out of 5.0 by Great staff but tired hotel Very helpful and professional staff but hotel is looking tired. Have stayed several times and in each room the shower head has leaked. Bed is quite comfortable but have had better at other Holiday Inns. Also there was a function on and could hear the music in the room. February 26, 2014
Rated 5.0 out of 5.0 by Thanks for looking after me! Great 4 week stay. Friendly staff - makes such a difference, thanks very much. Free gym classes - really good sessions, thanks for this too. February 25, 2014
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