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Rated 4.1 out of 5 by 155 reviewers.
Rated 1.0 out of 5.0 by Disappointed Not a great stay at the Holiday Inn Luton South. Poor staff attitude, poor service were the main concerns combined with a room with a desk chair that was unusable. Generally came away feeling disappointed compared to the standard I would expect of Holiday Inn. June 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Great Staff and very polite, I had 2 rooms I did ask for joining room or close together. That did not happen, but management apologised and explained the reasons behind it, I was happy and enjoyed my stay! May 31, 2014
Rated 3.0 out of 5.0 by no problems Heating in recent weeks very poor, air conditioning only blowing cold air, radiators come on some of the time and not at others, guest no control over this. May 31, 2014
Rated 5.0 out of 5.0 by Superb Service and comfort Friendly welcoming hotel. All services are of top quality. Well recommend and near to airport and local areas. So much to offer with room service gym swimming pool bar a good all round hotel. May 31, 2014
Rated 5.0 out of 5.0 by highly recommend excellent value and would definetly return again this is the second visit and was not disappointed May 30, 2014
Rated 5.0 out of 5.0 by Always a joy to stay here Has to be one of my favorite places to stay thanks to the excellent staff and the quality of the food - Rib Eye steak simply delicious! The staff always seem to want to go out of their way to help. My sincere thanks. May 21, 2014
Rated 2.0 out of 5.0 by weekend stay The staff ,food and pool were all good The room was a little tired May 8, 2014
Rated 4.0 out of 5.0 by Comment Very good value for money good breakfast and service cappuccino from a machine which was very nice, very clean rooms ,the only complaint I have is the jacuzzi was not on when I went for a swim ,bit disappointing as I don't go swimming often and was looking forward to it ,however I will go again as holiday inn are one of the only hotels that accommodate for children and make them welcome . May 8, 2014
Rated 3.0 out of 5.0 by Luton South The staff at this hotel are generally excellent (especially reception)and can't do enough for you. My only areas of disappointment are with the time it takes to get room service delivered - on more than 1 occasion I had to wait over an hour to get a meal delivered! May 6, 2014
Rated 5.0 out of 5.0 by over night stay Stayed here over night with my wife and daughter, requested the sofa bed be made as we were arriving late and it was. Rooms were clean and comfortable and the breakfast was very good would stay here again. April 29, 2014
Rated 5.0 out of 5.0 by great service I really enjoyed the great service i experience at the hotel. April 26, 2014
Rated 5.0 out of 5.0 by Double Room at Executive Level Standards Having stayed here twice in the past month and enjoyed an Executive Double on the first visit I was pleased and surprised to find that the Double rooms were of just as high a standard. Proper bath sheets and toiletries - the only thing missing was the minibar so having that impetuous midnight extra drink was sadly only a dream. Restaurant and breakfast more than made up for my disappointment ! April 16, 2014
Rated 3.0 out of 5.0 by Luton South Good location for working in Dunstable. Better than holiday inn express. Rooms are ok but the decor is looking a bit tired. Bathroom could do with modernising. Breakfast is usual fair of cooked food but continental choice (cold meats, cheeses, bread) is somewhat limited. Evening meals are quite good but the menu is limited and repetitive is staying for long periods and the staff are friendly and attentive. April 14, 2014
Rated 5.0 out of 5.0 by Wedding Party Event The hotel and the staff were very helpful and polite at all times April 12, 2014
Rated 5.0 out of 5.0 by Wedding party Food service and choice available - excellent, Room great. All staff friendly, helpful and did everything to make our stay memorable. Would highly recommend this hotel. April 4, 2014
Rated 3.0 out of 5.0 by Small Room We have stayed many times at this hotel, but have never had a room as small as 132. Ok for 1 person and very clean, but for 2 people, very cramped. It would be better, with a double bed and not the 2 single beds. We put up with it for the 1 night stay, but would have requested a move, if we were staying longer. The service and food were, as always , first class. April 2, 2014
Rated 5.0 out of 5.0 by Great team giving superb service Friendly team special mention to reception girls on managing a group booking with no hick cups . My customers enjoyed the stay . Great breakfast plenty of choice . March 28, 2014
Rated 5.0 out of 5.0 by Holiday Inn We stayed in order to attend a party at Redbourn, our stay was good, breakfast is superb, only problem we had was with a taxi we booked a week before the stay, and confirmed on our arrival, not in fact being booked by reception. March 20, 2014
Rated 5.0 out of 5.0 by Luton Hotel Stay We loved the comfort and really enjoyed the facilities available. We would definately return! Thank you March 7, 2014
Rated 3.0 out of 5.0 by Great staff but tired hotel Very helpful and professional staff but hotel is looking tired. Have stayed several times and in each room the shower head has leaked. Bed is quite comfortable but have had better at other Holiday Inns. Also there was a function on and could hear the music in the room. February 26, 2014
Rated 5.0 out of 5.0 by Thanks for looking after me! Great 4 week stay. Friendly staff - makes such a difference, thanks very much. Free gym classes - really good sessions, thanks for this too. February 25, 2014
Rated 4.0 out of 5.0 by Bad experience with food On 2 occasions I asked for meatballs no CHEESE, both times it was handed to me with cheese..!!! The second attempt my food was taken away, only to have the same dish returned...!!! And told that the kitchen staff HAVE SCRAPED as much CHEESE off as possible..??? Disgusting... Then on the morning of breakfast it was cold 7:30.. Last day off checking out the breakfast at 06:45 had a black hair in the beans... Not impressed at all February 10, 2014
Rated 5.0 out of 5.0 by short stay arrived too late in the day to enjoy the eating, drinking, and sporting facilities but the room was lovely and the hotel staff were all very very polite and because we booked in advance we got the room at a fantastic price.... will definitely stop here again the next time i have an early morning flight from luton January 29, 2014
Rated 3.0 out of 5.0 by Business visit Comfortable and helpful service overall, but bar staff seemed reluctant to order room service at 10.00 pm; and couldn't get shower to work in the morning. January 13, 2014
Rated 5.0 out of 5.0 by A Peaceful Haven After a long journey we arrived at a busy check-in time which was dealt with efficiently and quickly. There was ample free parking and the location was a little way from the M1 -so was quiet. The blocked sink in the room was sorted out within five minutes. We were able to relax in the clean comfortable room with spotless sheets. A good Restaurant menu was available although we visited our family for dinner. Breakfast was self-service on a weekday and orders were taken for a cooked breakfast on Sunday. Staff were helpful and courteous, checking that breakfast items were being replenished. The breakfast choice was superb, fresh fruit, cheese, cereals, Danish pastries, toast, yoghurts and a full well-cooked English breakfast. All the staff we met were well-trained and quietly efficient. Altogether it helped us recover and leave refreshed and relaxed. Thank you - we will certainly visit again. January 2, 2014
Rated 5.0 out of 5.0 by nice stay really good value a great stay with prices very good and enjoyed my time January 2, 2014
Rated 5.0 out of 5.0 by A Really Enjoyable Stay Enjoyed a stay over the Christmas period. Everything about the hotel was an enjoyable experience, with the swimming pool the icing on the cake. Being close to MI J9 was an added bonus for us January 2, 2014
Rated 5.0 out of 5.0 by good modern hotel good value I had a good stay although due to other guests who decided it was best to argue shout and fight all night my sleep was reduced although this was clearly not the fault of the hotel or its staff and I am pleased with the concern shown by the hotel manager You cannot really knock the hotel when on this stay the issues were caused some of the guests January 1, 2014
Rated 5.0 out of 5.0 by Comfortable Hotel ,Exceptional Staff Having my elderly Mother, with limited mobility stay over for the Christmas period , this Hotel , a stones throw from our home , was perfect for our needs . Booking direct with the Hotel was straightforward with friendly service . Dominique in Conferencing was extremely helpful and patient with my further calls to make changes to our booking . The Hotel has a warm and friendly atmosphere , felt from the moment of check in . Zoe the reception manager , could not do enough to help . My Mums pleasant , well equipped ,room suited her nicely . I joined her for an evening meal on the first night and breakfast the following day . Family members joined us on Christmas Day for Lunch . All meals were excellent quality and tasty with exemplary customer service . Friendly Comfortable Hotel , Good Value and exceptional staff . Would not hesitate to recommend .Thank you for looking after us . January 1, 2014
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