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Rated 4.0 out of 5 by 205 reviewers.
Rated 5.0 out of 5.0 Excellent weekend stay clean and comfortable room Beautiful lobby and hotel Staff was friendly and helpful October 16, 2014
Rated 5.0 out of 5.0 by Service Above and Beyond We stayed at this property on our 30 Anniversary. Not being from Lynchburg we had trouble finding the hotel using online directions, but GPS brought us to their door. During check-in they upgraded us to a suite for our Anniversary at no charge. Also made recommendations for dinner. During the night they even slipped an Anniversary Card under the door of our room. Complementary parking in the connected garage was a plus for a downtown location. The staff made our stay extra special and we cannot say Thank-you enough for the wonder memory! October 13, 2014
Rated 1.0 out of 5.0 by Rude! We stayed at this hotel a couple of weeks ago during a holiday to the US. On the way to the hotel, we were involved in an autowreck so by the time we got to the hotel we were bruised and battered and visibly shaken. We were checked in by a very abrupt female. When we were asked if we had a vehicle. We explained no, we have just been in a terrible crash. The female who checked us in contiunued to talk at us, telling us the floor we were on without even enquiring as to our wellbeing. We weren't even offered assistance with our luggage when it was so clear we were struggling. The room itself was big and clean enough, however we were very put off by how curt and rude the staff were. Considering some of the other hotels we stayed in during our US trip, I found it overpriced. October 13, 2014
Rated 5.0 out of 5.0 by Top location and great staff Hotel continues to be the best location in a slowly reemerging downtown area. Great access to Randolph College, hiking and sightseeing along the Blackwater trail and the James River, wonderful local farmers market and several good dining options. Hotel is pushing rates much higher recently which is unfortunate. Location is only so valuable when better prices are only 10 minutes away and HI Lynchburg is right on the edge of pricing themselves out of favor. October 12, 2014
Rated 4.0 out of 5.0 by bar experience - roll away bed. bartender needs to be more accommodating. his customer service was very poor. the roll away bed needs a new mattress. Other than these 2 problems, it was a very clean and friendly hotel and staff. October 9, 2014
Rated 5.0 out of 5.0 by A Gem in Downtown Lynchburg! My wife and I have stayed at the Holiday Inn Downtown Lynchburg on three occasions now, and we have thoroughly enjoyed all three visits! The location is easy to access from the expressway, the staff is courteous and professional, the room (a King Executive Suite) was spaceous and comfortable, and the parking was in an adjoining deck...and free. We will return to stay again in the future! October 7, 2014
Rated 3.0 out of 5.0 by A little overpriced This is a very nice hotel, convenient to downtown. It is also, for the area, relatively expensive. We were happy with the overall experience and found the staff to be exceptional, both at the front desk and in the restaurant at breakfast. The whole place is clean, and the climate control in our room was (thank goodness) not set to Arctic temperatures. However, we were a little disappointed with the comfort of the room, specifically the toilet paper and the sheets. For the price, I was expecting less scratchiness (in both departments). October 7, 2014
Rated 4.0 out of 5.0 by Good Hotel I enjoyed my stay at the Hotel, never could get my tablet to connect to the Internet, but I am not blaming that on the hotel, could have been my tablet. I was basically in the hotel for Sleep and that was about it October 3, 2014
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