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Rated 4.1 out of 5 by 231 reviewers.
Rated 4.0 out of 5.0 by great staff -- clean rooms no issues--good checkin --great shuttle service --prompt room service -- would recommend November 24, 2014
Rated 5.0 out of 5.0 by Great Stay! This was one of our best stays ever. Received a wonderful Priority Club welcome at the front desk. The lobby and surrounding areas were light and cheerful. Our room was cozy, and the beds were comfortable. No complaints, but you could tell that a little updating may be in order, especially in the stairwells and doors leading to them. But what made this stay great were the people. Chad, our server at dinner was so friendly and accommodating, giving us just the right amount of attention. The meal was delicious as well. The next morning for breakfast Valorie was our server, and she was wonderful. After we paid the bill, she brought us each a to-go cup with tea for me and coffee for my husband. What great service!! Falyn, who validated our parking at checkout was as nice and pleasant as you could hope for. Whoever is making hiring decisions has made a home run in Hickory. We will be back!. Reason for Visit:traveling from TN to DC November 24, 2014
Rated 4.0 out of 5.0 by Exercise Room Lacking Everything was wonderful except the exercise equipment. The treadmill was broken the last three times I visited the hotel. November 24, 2014
Rated 3.0 out of 5.0 by good location, average rooms This hotel is in a great location for downtown Lynchburg. During my most recent visit, the desk staff was distracted by their cell phones, and the room had a weird smell, like womens hair products. Overall the room felt like it needed to be upgraded. I've stayed here before and had better experiences, but occasionally I am disappointed. I'll stay here again due to business, but cant say I'd sing its praises. November 23, 2014
Rated 5.0 out of 5.0 by Good breakfast My granddaughter came with the Salem Women's Soccer Team to play at Lynchburg College. We had breakfast in the restaurant and the food was excellent - my granddaughter specifically like the Cinnamon French Toast. When we come to Lynchburg again we will certainly come back. November 20, 2014
Rated 5.0 out of 5.0 by Family Friendly Loved that this hotel was in the downtown section of Lynchburg. We were able to walk to restaurants that we had been eyeing. Although we did not eat at the restaurant inside the hotel, the specials sounded delicious and the restaurant was inviting. The staff was friendly and helpful. The lobby was beautiful. I appreciate the fact that a family of 5 can stay at this hotel. I have 3 young children and many times we are told we need to get 2 rooms which is ridiculous. We had more than enough room and enjoyed our stay. November 20, 2014
Rated 5.0 out of 5.0 by Exceeded my expectations Exceptional customer service and a great place to stay. November 11, 2014
Rated 4.0 out of 5.0 by Excellent Value! Very spacious room and comfortable bed. I also had excellent room service. November 6, 2014
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