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Rated 4.1 out of 5 by 296 reviewers.
Rated 5.0 out of 5.0 by Excellent Customer Service! Front desk staff was wonderful!! Everyone in the restaurant/bar were great, as well! I would love to see a wider selection on the menu, and even better, a free continental breakfast! Overall, I would definitely recommend this hotel--it's clean, staff is friendly, and it's in the middle of town (within walking distance to lot of cool shops, sights, and restaurants). May 20, 2015
Rated 4.0 out of 5.0 by Fun time at the Bar had a great time at the bar trying new drinks designed by the bar tender May 20, 2015
Rated 2.0 out of 5.0 by Not what we expected Our family travels often and have had consistently great experiences with Holiday Inn Express. We expected the same quality with a regular Holiday Inn. The hotel we stayed in, however, was not of the same caliber. We requested non-smoking rooms, yet one smelled heavily of smoke. The lounge area had a massive bar and drew in crowds of drinkers. As a family with small children we felt uncomfortable. We were charged for a moderately upscale hotel, yet there was no continental breakfast. Although they advertise a pool, it was closed until Memorial Day weekend (I assume it was outside). The reservation staff on the phone were tolerable, but not outwardly friendly. Also, the AC did not work properly and the room was hot in the middle of the night. The overall feel for the hotel was a bit shabby for the price and not at all what we expected. May 20, 2015
Rated 5.0 out of 5.0 by Safe, clean, and affordable! Loved the safety of the facility, as well as the cleanliness, spacious room, and affordable price. It was so nice to have a refrigerator in the room as well. And the covered parking was great. May 20, 2015
Rated 4.0 out of 5.0 by Always a great choice! We always try to stay at this Holiday Inn while in Lynchburg. Consistently clean, great staff, good breakfasts - overall a good bet for the money! May 20, 2015
Rated 2.0 out of 5.0 by Way overpriced! This room was very expensive because it was graduation weekend. We only received mediocre service. When I told the staff about problems in the room, they made excuses--not apologies. May 19, 2015
Rated 4.0 out of 5.0 by Liberty University Graduation hotel stay The Holiday Inn in downtown Lynchburg provided excellent service through its attentive and professional staff. We enjoyed the full service restaurant to include room service breakfast. The rooms were clean and modern. It is located in a mixed area of development with some stores within walking distance. I don't know what the usual weekend rates are at the Holiday Inn, but they were higher than expected for the location and amenities. We enjoyed our stay and were well cared for by the staff. The beds could be improved (preferably like those at the Holiday Inn Express). I would stay at this hotel again if I wanted to be in the downtown area. May 19, 2015
Rated 5.0 out of 5.0 by comfortable Very pleasant location. Nice dining close by. Staff very helpful and friendly. May 13, 2015
  • 2015-05-24T13:11:03.905-05:00
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