Rated 4.0 out of 5.0 by Reno61 Great for Graduation!
Stayed here for our son's graduation from Randolph College and the staff were fabulous as always. Double beds on the 5th floor are a little old and lumpy but the king size on the upper floors are always great. The hotel location is unbeatable!
May 18, 2013
Rated 4.0 out of 5.0 by chills01 service outside norms
Elijah went out of his way to make a personal loan of his deceased mom's wheelchair available to us when it was needed. Much appreciated. If you award your people for customer service I think you should recognise him. Let me know when this happens
May 17, 2013
Rated 1.0 out of 5.0 by Harlem Aweful experience
The room was dirty (bathroom and hair in the bed), then the staff moved us to another room and that room was dirty as well (hair in the bed). When the staff made note of our disdain, they sent somene to clean the bathroom and when that person left, the bathroom was still dirty.
The food in the lobby resturant was average.
May 17, 2013
Rated 5.0 out of 5.0 by OleColonel Back Again
We have stayed at this hotel several times in the past. We like it because it is pet friendly. We travel with our Italian Greyhound (18 lbs) and the staff always treats us great. They have a treat for Toby. Elvis (Doorman) helped us with parking and was full of laughs. He remembered us. As it was graduation weekend for Liberty University, the city was packed out. The front desk recognized that I was military and gave us a discount, thanks so much.
There was a rather strong odor on the 4th floor, a chemical smell, probably from the carpet being cleaned. That is the only negative in our stay.
The breakfast is great, and we enjoy chatting with our waiter.
We look forward to returning. The sad part is that on the way home most of the Holiday Inn Express hotels were not pet friendly. Looks like we may have to change hotel chains if this trend continues. Sad as I am a Platinum Priority Club member.
May 17, 2013
Rated 2.0 out of 5.0 by mrb7777 Hope you don't mind stairs or making your own bed
One of the few hotels that had one semi working elevator of this size. The weekend I was there it seemed like more people just used the stairs than to wait for the elevator. I know it got stuck once while I was there and fire dept came to get them out.
First night there were no sheets on the pull out bed and could not get through to the front desk to get some brought up. Second night no coffee left for the coffee maker or toiletries replaced and I guess they only make the bed in the room and not the pull out because it never got touched.
Toilet ran all night long also which is always annoying to have to listen to.
I plan to find a new hotel the next time I am there.
May 10, 2013
Rated 3.0 out of 5.0 by Grandy1 Lynchburg Holiday Inn
Great stay except that one elevator was not working and the hotel had LOTS of guests!!! Thankfully, I was on the 3rd floor and could take the stairs instead of having the long waits. You should see the calves of my legs now!!!!!!!
May 10, 2013
Rated 4.0 out of 5.0 by Virginia757 Nice Stay
Our family of four stayed for one night at the Lynchburg Holiday Inn. The staff was friendly, informative and welcoming. The hotel is older and therefore could use some extra TLC, and additional cleaning. Only one elevator was operational during our stay, which required longer wait times. Overall it is an acceptable hotel.
May 10, 2013
Rated 5.0 out of 5.0 by THUNDERCAT3 GREAT SERVICE
I HAD A GREAT TIME AT THE HOLIDAY INN IN LYNCHBURG AND THE SERVICE WAS GREAT AND THE WORKERS AT THE BAR WAS WONDERFUL WILL COME AGAIN
May 3, 2013