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Rated 4.1 out of 5 by 228 reviewers.
Rated 3.0 out of 5.0 by good location, average rooms This hotel is in a great location for downtown Lynchburg. During my most recent visit, the desk staff was distracted by their cell phones, and the room had a weird smell, like womens hair products. Overall the room felt like it needed to be upgraded. I've stayed here before and had better experiences, but occasionally I am disappointed. I'll stay here again due to business, but cant say I'd sing its praises. November 23, 2014
Rated 5.0 out of 5.0 by Good breakfast My granddaughter came with the Salem Women's Soccer Team to play at Lynchburg College. We had breakfast in the restaurant and the food was excellent - my granddaughter specifically like the Cinnamon French Toast. When we come to Lynchburg again we will certainly come back. November 20, 2014
Rated 5.0 out of 5.0 by Family Friendly Loved that this hotel was in the downtown section of Lynchburg. We were able to walk to restaurants that we had been eyeing. Although we did not eat at the restaurant inside the hotel, the specials sounded delicious and the restaurant was inviting. The staff was friendly and helpful. The lobby was beautiful. I appreciate the fact that a family of 5 can stay at this hotel. I have 3 young children and many times we are told we need to get 2 rooms which is ridiculous. We had more than enough room and enjoyed our stay. November 20, 2014
Rated 5.0 out of 5.0 by Exceeded my expectations Exceptional customer service and a great place to stay. November 11, 2014
Rated 4.0 out of 5.0 by Excellent Value! Very spacious room and comfortable bed. I also had excellent room service. November 6, 2014
Rated 5.0 out of 5.0 Staff Service The staff who checked me in, who took care of my questions and needs over the next several days, was outstanding. Those who cleaned the room were most efficient and were very courteous and accommodating to my schedule and requests. Excellent and a pleasure to stay there. Will recommend it with highest commendations. November 6, 2014
Rated 5.0 out of 5.0 by Convenient location, clean modern facility We thoroughly enjoyed our stay at the Holiday Inn. The staff was very helpful and the room was modern, neat and clean. November 6, 2014
Rated 2.0 out of 5.0 by Breakfast Included? I paid for a "breakfast included" rate- then I found LATER that there was a $20.00 limit on that "breakfast included". I was not told about that up front. The entire breakfast was NOT worth anything even close to $20.00! Holiday Inn Express is a MUCH better value than this place. November 4, 2014
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