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Rated 4.1 out of 5 by 252 reviewers.
Rated 4.0 out of 5.0 Great front desk staff Sharon at the front desk always has a great smile and offers good local information. Rooms are clean and recently updated (8th floor) The "Lunchbag" restaurant offers great pub style food with an interesting flair to be tastily different. Great craft beer on tap as well and staff. January 23, 2015
Rated 1.0 out of 5.0 by Shockingly disappointed There were 2 wait-staff on hand for the weekend of a convention that had 800 people in the hotel. The ATM was out-of-order all weekend and to add insult to injury, the General Manager of the Hotel was at the Hotel while this poor service took place. January 19, 2015
Rated 1.0 out of 5.0 by Disappointing Experience This hotel has not been well maintained, except for the lobby area. The food is marginal and the room service experience very poor. The overall value for service was not acceptable. January 9, 2015
Rated 3.0 out of 5.0 by Convenient For Liberty University Events This downtown Lynchburg hotel is convenient for Liberty University events. Complimentary breakfast for adults and kids is a plus. Free validated parking in an adjacent covered parking garage was a welcomed surprise. Inspect your room upon check-in. If you find an issue, the front desk personnel will work with you to find a suitable room for your stay. January 5, 2015
Rated 5.0 out of 5.0 by Sheets Your sheets felt like sandpaper, but after a day or two, they finally softened up. January 5, 2015
Rated 5.0 out of 5.0 by welcomed for a wedding Great service, clean and comfortable, great staff. The reception at the bar area after the wedding was wonderful, very accommodating. Breakfast the next morning was perfect. Checkout was exceptionally easy. January 3, 2015
Rated 5.0 out of 5.0 by great breakfast and covered free parking next to the Hotel I have been treated very well by the staff and breakfast is excellent. I like the covered free parking next to the Hotel and I even had my customers from Mexico state that they enjoyed the hotel and being close to down town walking distant to stores and shops and restaurant's that were near by. December 30, 2014
Rated 5.0 out of 5.0 by Relaxing and Comfortable We were in town for a Christmas Party a couple of blocks away. We got checked in a couple of hours before to relax and get ready without rushing. The on-duty concierges are also the shuttle drivers for this hotel, since the one on duty this night was under the age of 25 and not on the hotel insurance we could not use this service. Which was a draw back for us and one of the reason we chose to stay closer to the party. But the hotel staff was courteous and polite. Our room was at the end of the hall and was quiet with very little to no traffic. We had breakfast in the dining room the next morning and it was very nice. We did not use much of the other amenities however. December 26, 2014
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