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Rated 4.2 out of 5 by 462 reviewers.
Rated 1.0 out of 5.0 by POOL CLOSED We are not complainers, we travel enough to know what is good service/management, as well as what are great and not so great hotels. First, The pool says seasonal on their website, which means CLOSED most of the year! It was 80 when we arrived May 12th, perfectly normal weather to swim in an outdoor pool. When we booked the hotel we asked on the phone, is there a pool and knowing the dates we would be there, we were told yes there is a pool and NOT told it would be CLOSED upon our arrival. When we pick a hotel, we pick ones with pools because we have a child. The manager was not accommodating and not apologetic for the misunderstanding about the seasonal pool and in fact was rude. The front desk staff didn't even know if they had a swimming pool! Towels felt like sandpaper, washrooms where moldy and old. Restaurant outdated, not trendy at all. However the restaurant staff were very sweet and good service as well as security man at front of hotel. Over all not a good experience. May 24, 2016
Rated 5.0 out of 5.0 by Our College Home We stay here when we visit our son at Shenandoah U. He plays baseball so we are in town most weekends from Feb to May. We love this hotel and the staff. Always friendly and professional. The lounge is nice for relaxing. Rooms are modern and clean. Great job by the housekeeping staff! May 23, 2016
Rated 2.0 out of 5.0 by Unprofessional service The reaction by the guy at the front desk was horrific. i almost left. May 21, 2016
Rated 3.0 out of 5.0 by Terrible Experience Your review stated it was 3/5. I would rate 1.5/5 May 19, 2016
Rated 2.0 out of 5.0 by Internet and price For what you get at this hotel you pay way over what they give you. The internet was awful. May 19, 2016
Rated 4.0 out of 5.0 by Prices I think its un fair to charge a different prices for the 3 night we stay each night ! May 19, 2016
Rated 2.0 out of 5.0 by Bad bar selection Bar has a bad selection of bourbons. Just 3 to choose, none are premium. The hotel is old and in desperate need of a make-over. May 9, 2016
Rated 5.0 out of 5.0 by Stay at Lynchburg Great job awesome restaurant, super nice and clean rooms. May 8, 2016
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