Rated 4.1 out of 5 by 104
Rated 1.0 out of 5.0 by Business Traveler Jay Stay at the HI downtown if you're booking with IHG
For someone who travels for work over 100 nights a year, my experience at this property was extremely disappointing. Older property with no suites, service was poor and rude, breakfast items were not fresh, room was dirty at check-in and AC blows. Management is unresponsive. No recognition for platinum member--nothing at check-in.
February 15, 2014
Rated 3.0 out of 5.0 by Flyboy74 Bad Service
Had difficulty with the room key [card] working in exterior doors. The breakfast was horrible. Limited selection, food was cold, coffee was cold.
January 30, 2014
Rated 5.0 out of 5.0 by SusanHappy Consistent
I always stay at this hotel when in Lynchburg. The management, the staff and breakfast lady are all very thoughtful, nice and efficient. The rooms are clean the halls are clean and they strive to please.
Thank you Holiday Inn Express-Lynchburg
January 12, 2014
Rated 5.0 out of 5.0 by Gamecock 66 great bed. good breakfast and clean room
This was a real value. The staff was great, the room was very clean and the bed & pillows were really comfortable. The breakfast was above average. Location was excellent with regards to restaurants.
December 30, 2013
Rated 5.0 out of 5.0 by sleepy760 Awesome breakfast
Room was great. The breakfast was delicious. Highly recommend...however I encourage you to get a room that is not on the road. It was a bit noisy.
December 20, 2013
Rated 5.0 out of 5.0 by Scsison Our Visit
My wife and I stayed at this Inn 11/30/2013. We were very impressed with the staff, the motel, and all the nice amenities they provided for our comfort. The breakfast and the courteous service we received will keep us going back to this Inn anytime we are in Lynchburg, Va.
December 6, 2013
Rated 5.0 out of 5.0 by CindyB13 3rd Time is a Charm (just like 1st and 2nd)
This is the 3rd time myself and my family have stayed here this year. It was wonderful seeing the same smiling staff at each stay. Everything was great about this location. We brought the family dog this time and experienced NO problems with this property. With this hotel and it's fabulous staff who would want to stay anywhere else!
December 4, 2013
Rated 5.0 out of 5.0 by Bandicoot Great hotel with great staff
We only stayed here one night but it was a brilliant place to stay. Great location with plenty on offer in the surrounding area for shopping and dining. Close to the major roads so that access was easy. The room was comfortable, large and clean. We had no complaints about anything and the breakfast in the morning was up to the standard with have come to expect. All together a great stay and we hope to return some day.
November 26, 2013
Rated 4.0 out of 5.0 by JohnOU812 Great stay, questionable value?
Accommodations were fine, but price per night for my six day stay was not a value.
November 22, 2013
Rated 3.0 out of 5.0 by jack8464 Nice but now Quiet
The Hotel was great itself and the room was very up to date. However, there was about an inch gap where the door should meet the floor which allowed sound to travel in and out. Not exactly great to hear what every room is doing walking down the hall. No breakfast in the morning either.
November 18, 2013
Rated 4.0 out of 5.0 by smithm7 Not a bad place
The rooms were nice and the staff was very friendly. The internet was extremely slow, and I did have a problem with my hot water on the day I was due to check out. A staff member did leave me a voice mail to apologize.
November 18, 2013
Rated 4.0 out of 5.0 by klp2913 Friendly and helpful services
Customer service was very friendly. Location was easy to find.
November 4, 2013
Rated 5.0 out of 5.0 by Morgan33 Great Stay
I would definitely stay here again. Good Job! The staff was very accommodating. Excellent stay.
October 31, 2013
Rated 5.0 out of 5.0 by Tiger71 Great Staff
This Express is a little older & it shows some, but the great staff makes up for the difference. It's a comfortable hotel with a great breakfast. It's location is perfect for visiting Liberty U, or anything Lynchburg. I needed to drop one of my nights & book a night in the D.C. area. Ray was very helpful in making this happen.
October 30, 2013
Rated 5.0 out of 5.0 by chris28ohm Everyone goes above and beyond for your needs.
I stayed here for about two weeks while my husband was on business in the area. Everyone at this hotel is so nice.
October 28, 2013
Rated 5.0 out of 5.0 by Grandelm Excellent Service and Comfortable Room
I always stay at the Holiday Inn Express in Lynchburg, VA unless it is booked up. Each time I have enjoyed the great service, comfortable bed and the full breakfast which is included. It is my favorite hotel in Lynchburg. It is centrally located off Wards Road and near Liberty University. A little extra item is that they give you a choice of snacks and a bottle of water for each guest. Great hotel and great price!
October 23, 2013
Rated 5.0 out of 5.0 by LAXFlmom Would definitely stay again!
We moved from a nearby hotel that was not clean, loud and had a barking dog a few rooms over. The Holiday Inn Express had friendly staff that went above and beyond, everything was clean and the lobby was nice to relax in while my daughter rested in the room. I would definitely go back and recommend it to others!
October 17, 2013
Rated 5.0 out of 5.0 by Rocketkid Pleasantly Surprised
Our family traveled to Lynchburg for the weekend with our pet. I'd asked for a guaranteed late arrival around midnight, and that worked! I'd also heard that some hotels with pet rooms have a bad odor. Our room was wonderful...clean and odor free. The entire hotel was clean and neat, staff was friendly, food was good. Paint and wall paper and carpeting were not worn or shabby. Overall a very pleasant stay!
October 17, 2013
Rated 1.0 out of 5.0 by Bradfordgal disappointed
I have stayed at this hotel many times. We own a business in Lynchburg and my son attends Lynchburg College. The purpose of my visit was to spend some time with my son, get him out of the dorm room and spend a nice evening in a hotel. When I made my reservations I specified two beds. Upon arrival I was told that they did not have a two bed room available and gave me a King bed with a pull out sofa. My son was stuck sleeping in a very uncomfortable sofa bed. That evening we rented a movie and the quality of the picture was so bad we could not finish watching the movie. The next morning I went to take a shower and there was no hot water. I called down to the front desk and was told they were aware of the no hot water situation - one of the hot water tanks had broke. The front desk made an adjustment to my bill but that still did not make up for all the inconvenience.
October 16, 2013
Rated 5.0 out of 5.0 by 63Aero Nice staff
Our room was nice & clean.
The only thing we would change is the shower curtains...small
deal, but they made it tough not to get the floor wet, which we did and used a couple towels to absorb the water.
All staff we encountered were very nice and polite.
In the breakfast area one morning, some of the foods he wanted
were gone. He asked the woman there and in minutes she had
refilled each station with more hot food.
We would stay there again.
October 16, 2013
Rated 4.0 out of 5.0 by 04guests comfortable room and friendly staff
This hotel was far enough off of the main road through town to avoid traffic noise. Room and bathroom were very clean.
October 15, 2013
Rated 2.0 out of 5.0 by PJ41 Weekend visit to Lynchburg
We arrived in the early evening for a reservation for two connecting rooms. Unfortunately, the hotel does not have connecting rooms, but we were given two rooms side by side. The front desk representative was pleasant and efficient. We got to the rooms, and one was satisfactory. The other room had a strong odor that seemed a combination of musty and...something else unpleasant. Thinking that the room just needed some fresh air circulation, we turned on the air conditioner and went out to dinner. We returned about an hour and a half later, and the smell was still there.
We contacted the front desk representative and he came by the room and acknowledged there was a bad smell. We were on the 2nd floor a little past the halfway point down a long corridor. He said the hotel was almost full and there was a room on the 3rd floor, and one all the way down at the other end of the 2nd floor. That room was for our nephews, and we would have preferred to have them closer, rather than far away.
The front desk staffer was pleasant, but there was nothing else he could do. I am surprised that housekeeping and/or maintenance staff did not attend to whatever caused the odor while they were there in the daytime. This sort of problem should have been prevented.
The next morning we had breakfast in the small dining area. There were typical Holiday Inn Express breakfast offerings, basic, but acceptable. The lady keeping the breakfast area organized was very friendly and pleasant.
Overall this hotel was OK. The beds were a little hard, carpeting, bathrooms, elevator, etc. could use a facelift, but not unacceptable. There is a small pool outside...so-so. The room rate could be slightly lower given the local market and nearby comparable options. This hotel is not far from Liberty University, but it is in a somewhat suburban feeling area outside the main downtown area of the city (village) of Lynchburg. If we travel there again, we would consider Holiday Inn Express, but I would also compare with other venues before making a reservation.
October 14, 2013
Rated 5.0 out of 5.0 by bugface Enjoyable stay!
My husband and I spent two weekends at the Holiday Inn Express to be near the Lynchburg Hospital to visit a family member. The rooms were very clean, the beds were super comfortable, the staff was extremely friendly and the breakfast buffet was wonderful. We highly recommend this hotel!
October 7, 2013
Rated 5.0 out of 5.0 by Dani15 Good choice
Friendly and polite. Plenty of ice with comfortable beds. Staff was nice and helpful. Decor was very nice. Breakfast was very good. If we return in 2015 for graduation at Liberty we will stay there. Easy to reach off highway 29.
October 6, 2013
Rated 2.0 out of 5.0 by Joe070922 Room smelled like urine very over priced
I will start with the positive. The staff was very nice and the lobby area was clean and neat.
Now the bad, the Lynchburg area is over priced for hotels across the board but the two Holiday locations are not great. The express is in need of room updates and my room smelled like urine and just did not feel clean. The full service Holiday downtown has a rude staff and the beds are old and need to be updated. I will not stay in the area again at either hotel. I will ay over an hour away from the market to get a nice room at a decent price.
September 25, 2013
Rated 4.0 out of 5.0 by Maryann67 Always good beds with your chain.
Our toilet overflowed, and the manager promptly sent up staff to repair it. Mopped up floor. Lowered our bill by $30 which was very kind. Thanks to great staff and nice people.
September 17, 2013
Rated 5.0 out of 5.0 by GMT5757 Outstanding Lodging Experiance
Clean room with tremendous breakfast offerings! A great place to stay !
September 13, 2013
Rated 5.0 out of 5.0 by RichardP Great Place to stay!
Nice hotel -- near everything. Wonderful STAFF. We enjoyed our stay.
September 3, 2013
Rated 4.0 out of 5.0 by Larry86 Quiet and Convenient
Despite being close to major highways the hotel is quiet with shopping nearby.
September 1, 2013
Rated 5.0 out of 5.0 by Megois47 Front Desk assistance
The front desk service was above and beyond! Bottle water and snack upon check was beyond needed after 588 mile drive. The next day they printed me out driving directions to the closest Verizon store. Breakfast was better than most H.I. Express's because of the lady who took care of it! She was great. 10.0 for this property!
August 30, 2013