Rated 3.5 out of 5 by 23
Rated 4.0 out of 5.0 by Wulff Can't complain .... but
For what was an overall nice experience - we were in transit to Nice - I can't help but be irritated over the absence of a pre-booked and confirmed baby crib. Added to the irritation was the front desk's suggestion that maybe I had one in the car I could use.
Don't get me wrong - the hotel is nice, the staff friendly, the rooms clean, the breakfast buffet decent - but you don't need to hear that an hour before arrival that something as key as a baby crib is not available.
August 16, 2013
Rated 1.0 out of 5.0 by Saravut Bad Service
Even the bed is comfortable but the service from the hotel reception was unacceptable.We misunderstood about the breakfast but the receptionist treat to us like a theft...and never aware that I'm the Priorityclub member...no matter you are Silver or Platinum level.
The worst service in this hotel chain I've ever stayed for the past 10 years.
August 14, 2013
Rated 3.0 out of 5.0 by Nomis Ideal stop over
Felt just a hotel, no specific service issues. Staff ok but not over service focused.
August 11, 2013
Rated 3.0 out of 5.0 适合一家人出行的汽车旅馆
August 7, 2013
Rated 5.0 out of 5.0 by SuperPapa Great experience
A quick stopover on the way to Italy. Nice welcome, very comfortable room, good breakfast etc
July 22, 2013
Rated 1.0 out of 5.0 by Llyall22 Why bother with loyalty scheme
Hotel was perfectly situated for en route purposes.... But so disappointed with hotel greeting... I had to ask the receptionist if there were any benefits for being platinum elite status She had no idea as her first day, I had to insist she found out... I was told there was no room upgrade availability as hotel full....and offered a drink from the bar.... The hotel was empty and the website showed availability for room upgrade.... I do not take kindly to being lied to... The room was so small for a family room.....would definitely not recommend or re visit.
July 16, 2013
Rated 3.0 out of 5.0 by Johny2606 Miss understood for customer on location.
This hotel named on website as "City Center" but actually it
is not . It far away from city center .
Lyon city need to locate at old city area ,which is the real
city center ,then you can claim as city center .
Fish that i order for dinner also had bad smell ,not fresh .
July 2, 2013
Rated 4.0 out of 5.0 by Ricacolm Good Hotel
The location is so far from down town
The personal was very friendly
June 6, 2013
Rated 4.0 out of 5.0 by Simq Very nice room, comfortable bed and nice breakfast
As usual friendly reception, a lovely room. No noise so relaxing was easy. Dog friendly which means a lot to me!
May 17, 2013
Rated 3.0 out of 5.0 by Ciccolippo Room very clean
Room very clean. Good location. Food not so good.
No mini bar in the room (4 stars hotel)
May 13, 2013
Rated 5.0 out of 5.0 by EOMOM Excellent experience in Lyon
Our room was very comfortable, clean and modern. The hotel was easy to reach by car from the autoway and then take the public transit into town. There was a bus stop quite close to the hotel that was only a few stops to the subway. From the subway, again it was only a couple of stops to most sites.
The staff at the hotel was universally courteous and helpful.
May 3, 2013
Rated 4.0 out of 5.0 by ChrisBD Good location for overnight stay enroute to Italy or further south
The hotel is located next to the main motorway to the South of France. We used it for a stopover on Return from our holiday in Italy. The hotel is comfortable and peaceful ( despite being next to the motorway) rooms are a reasonable size. The beds my appear small but they are very comfortable and we both slept very well. We had an "executive room" , although I'm not sure what features determined this to be an executive room. Our children were in another standard room the only difference being we had a minibar they didn't (maybe not a bad idea!). We arrived very late, check in was very efficient and we were soon in our rooms. You can opt for a free Carpark which is located at the back of the hotel or secure (9 euro) basement parking. We chose the basement, it's worth noting that the ramp from ground level to the basement is quite tight. Breakfast was very good and the restaurant area pleasant. The hotel is not central and I couldn't see any evidence of good public transport links to the city centre, so you may want to check this out if you plan to use it as a base for visiting Lyon. However the rooms were very reasonably priced, the staff very friendly and helpful. I would consider staying here again and would certainly recommend it to anyone looking for somewhere to stay for a stopover.
January 7, 2013
Rated 5.0 out of 5.0 by nicolas75flyertalk Friendly renovated business hotel
The executive room has 2 rooms: bedroom opened to a room with a large table and chair (either for dining or business meeting)
Bathroom with walk-in shower - Gröhe rain forrest
Large flat TV with good selection of French channels, plus some international channels
Kettle with tea/coffee set
Day's newspapers inside the room (Le Monde and International Herald Tribune#
Free minibar with 2 bottles of sparkling water, 2 still water, Toblerone and Special K bar
- Hotel, with elegant design.
- Very friendly staff
- Free wifi
- Good selection of French business papers #Les Échos, Le Figaro#, coming with IHT #at the bar and in the room#
- Underground parking
- Small outdoor pool #at the rear of the building, next to the hill: so no sun in the evening#
- Very pleasant restaurant
- Location is convenient for business in the district, but you need a car #or prepare to take - expensive - taxis: it can take 20+ minutes from TGV central station)
January 4, 2013
Rated 2.0 out of 5.0 by GOM1 Lyon
The Hotel is some distance from the City Centre and there are very few restaurants nearby. The room was excellent with all required facilities except proper cups - please not paper ones!!
At breakfast, the staff were very un-welcoming and started to clear away the food etc before 9:30 which we felt was very rude.
It would not have hurt then to ask "would you like anything else from the buffet before we start clearing away?"
I'm afraid we won't be staying again at this particular establishment - such a difference to the excellent standard of service we received at Reims.
December 21, 2012
Rated 4.0 out of 5.0 by Johnluc Convenient location and good bed
Very conveniently located just off the Autoroute A6. Easy to access the hotel and to return to the autoroute.
Good room, comfortable bed. All that you need.
Excellent cuisine. Reasonable choice and well presented. Good selection for breakfast.
November 13, 2012