Rated 4.3 out of 5 by 243
Rated 5.0 out of 5.0 by SteveB18 Excellent - 5 stars
This hotel is truly excellent and as good as or better than most 5 star hotels, including most Intercontinentals. Everything is great, including the location. In Macau I would not think of staying anywhere else.
December 5, 2013
Rated 5.0 out of 5.0 by Ada123 Excellent staff
The staff at check-in counter is nice and tried his best to find a room for us as we arrived the hotel at 12.
However, the places of taking the shuttle bus are too disperse as we need to walk to different places for taking different shuttle bus.
December 3, 2013
Rated 4.0 out of 5.0 by sleepy6802 Courteous service
- Dream works package was great, enjoyed the character breakfast very much
- concierge service was excellent, assisted for booking ferry ticket & breakfast
- Gymnasium staff was nice, showed around the gym room even I just wanted to have a look
- only found a black stain at bed cover
- guestroom toilet bowl always stuck
November 28, 2013
Rated 4.0 out of 5.0 by ShanghaiJim Good stay
Hotel management came through when it really mattered to honor my Gold status and it was VERY appreciated.
November 23, 2013
Rated 5.0 out of 5.0 by OzDave Location & Services
We booked for 2 nights from 5/10/2013 and was upgraded to a suite (likely due to us being IHG member). The room is big with full facilitates - great impression. The coffee shop in the lobby has great surrounding. WiFi is everywhere, including the room, with good signal. The hotel is in the middle of the Macao Cotal Central where you can shop, eat and visit other hotels within easy walking distance. There is no need to catch a taxi to go to the CBD area - you can get everything and try out all types of restaurant around the hotel complex. LOCATION is great!!!
November 22, 2013
Rated 4.0 out of 5.0 by Gutgut1113 Clean and Comfortable
Nice counter service. Room is clean and comfortable. More spots for shuttle service is suggested!
November 21, 2013
Rated 5.0 out of 5.0 by syip An overall great experience
The only minus about the property is the ventilation in the lobby area which is connected with the entrance of the casino. The ventilation is not adequate, and my clothes cover in smell of cigarette just by standing in the lobby area for less than 30 minutes.
November 20, 2013
Rated 4.0 out of 5.0 by bbworm 2nd stay
This is my 2nd stay at this hotel. The room is still very nice and relaxed. However the lobby / lift area had a strong smell of smoke which destroyed me. I really hope there is more shuttle bus route than only ferry terminals & boarder gate and more frequent. Also it's hard to catch a taxi as the drivers will offer a high price instead of using meters.
November 20, 2013