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Rated 4.3 out of 5 by 304 reviewers.
Rated 4.0 out of 5.0 by Great service Good housekeeping Good check-in service No indoor pool is too bad February 14, 2014
Rated 5.0 out of 5.0 by Very Smart front desk staff Front desk staffs are the best I'd met in Macau recently February 13, 2014
Rated 5.0 out of 5.0 by 不错的休闲体验 第一次入住,享受的是亲切的服务。无论是入住还是享受其他问询服务,都亲切宜人。能够更进一步站在客人立场上思考会更好,态度好是重要的,解决问题更重要。 February 12, 2014
Rated 4.0 out of 5.0 Comfortable bed, great service, but not really special room is big, bed is comfortable, service is good. but it is not really special comparing with other hotels in Macau(same price range). may be more theme, may be more facilities, i m not sure. just be creative. i think the room is big enough to have more fun, so u can try something special. February 12, 2014
Rated 4.0 out of 5.0 by Comfortable bed The bed is large and comfortable. The room is clean. Only have small bottles of water in the room February 10, 2014
Rated 5.0 out of 5.0 by second time fun our kid still got very excited and happy with the Dreamworks characters.....well done and hope to see more interest theme in the future and definitely will stay again at Holiday Inn....cheers February 8, 2014
Rated 5.0 out of 5.0 by 方便大气服务好 免房兑换入住,前台亲切热情,白金会员有一定待遇,房间升级、大堂吧饮品券、欢迎水果等。房间还算大,安静舒适,大堂旁边就有一间赌场,酒店对面就是威尼斯人,酒店有免费班车到码头、机场、关口等,总之是次不错的入住体验。 February 8, 2014
Rated 5.0 out of 5.0 good very good, please keep it, need to increase room services, because that there is littele service people in whole hotel February 7, 2014
Rated 4.0 out of 5.0 by Comfortable pillow and good atmosphere of our non smoking room The hotel is clean and the front desk's service is good. Yet, we not quite realize for the facilities at our hotel, ie we are havinf swimming pool or not etc. Besides, the free TV's choices, it could only get very limited Cantonese choice even we just came from Hong Kong to Macau! February 6, 2014
Rated 2.0 out of 5.0 by 20 mins check-in was told my room preference states smoking but i checked that i selected non-smoking in profile. staff had a hard time looking for a non-smoking room and refused to offer an upgrade. i had to pay for the upgrade and was promised a room closer to the lift lobby. turned out that my room was furthest away from lift lobby (was pretty far!). the whole process took 20 mins and i was late for a business meeting. February 6, 2014
Rated 4.0 out of 5.0 by 酒店周边环境很不错 酒店周边环境还不错,威尼斯酒店、星光酒店都不远,交通也方便,离机场特别近,走路都可以到,澳门理工大学就在旁边,价格合理。就是周边吃饭稍远点。 February 5, 2014
Rated 5.0 out of 5.0 by A warm reminder and a nice stay Well Done! A warm reminder and a nice stay. The maids are nice and the concierge helpful. Very clean room. February 4, 2014
Rated 5.0 out of 5.0 by Very nice Hotel with affordable price . Holiday Inn is more affordable than other hotel nearby , and I was upgraded to a deluxe suite room . I will definitely return to this hotel. February 3, 2014
Rated 4.0 out of 5.0 by Nice Housekeeping Staff She did excellence service. WELL DONE but I forgot her name, just knew she is housekeeping staff. Thank you so much : ) February 3, 2014
Rated 5.0 out of 5.0 by 澳门住宿首选 第一次入住澳门金沙城假日酒店,酒店位置非常好,离威尼斯人很近,适合澳门一站式旅游。入住金沙城假日酒店,只要在机场或者码头搭乘金沙城的免费班车就可以,直接到酒店门口。 February 2, 2014
Rated 5.0 out of 5.0 by Great housekeeping! It was our second time at the Holiday Inn and we were warmly welcomed. They were nice enough to let us have a room early when we arrived. Check-in was smooth and the room allocated had a nice view facing the City of dreams. It was spotless and the bed most comfortable. Maria from housekeeping did an excellent job. We would definitely come back again. January 27, 2014
Rated 2.0 out of 5.0 by Front desk service Don't understand why the front desk staff ask me the stupid question when I checked out, they asked me is anybody still in the room? Why don't' the hotel send the staff to check the room if still have doubt. Or direct ask me to show the ID. So stupid! Waste my time to answer the stupid question. January 26, 2014
Rated 5.0 out of 5.0 by Nice Place with Great Service As a IHG member was greeted with a upgrade on my room reservations upon check-in . The Hotel staffs were very friendly and helpful when asked about directions or any enquiries during my 2 days stay at the Hotel . The rooms were very comfortable and clean . The only problem is the breakfast which was included , the food and the quality at the Chinese Restaurant @YUM CHA was tasteless and was not even HOT when served . I have to pay slightly additional to have it changed to the Grand Orbit restaurant which serves much better food and varieties and was greeted with a much better service on the second day . Overall have Enjoy a great holiday at Holiday Inn hotel , will definitely plan another trip again to this good hotel . January 22, 2014
Rated 4.0 out of 5.0 Comfortable, relaxing, and security is professional Lobby counter, very flexible, accept my early registeration. January 22, 2014
Rated 5.0 out of 5.0 by unforgettable experience welcome drink ticket was very surprised. service was really great will choose Holiday inn again January 21, 2014
Rated 4.0 out of 5.0 by Good Service The room is comfortable and the staff is willing to help us. The fitness center is clean and big. January 18, 2014
Rated 5.0 out of 5.0 Among the BEST Arrived early from Hong Kong and got a room within 10 mins. Very clean and comfortable room with hard and soft pillows to choose from. Great location - just across the road from Venetian where you can enjoyed all their amenities and return to your room for a much needed peaceful rest. Good food all around with great shopping here and also next door to the City of Dreams. Enjoyed my 2 days stay here in Holiday Inn and will be back definitely. 5 star rating from me. January 15, 2014
Rated 4.0 out of 5.0 by great service and reasonable price Staff were very nice, food court with large varieties and good quality January 15, 2014
Rated 4.0 out of 5.0 by HOME OUTSIDE HOME 标准的假日风格,清新。交通比较方便,口岸有酒店的车接送,内部也有通道到威尼斯人,但感觉附近景点不多。 办理入住时幸运地不需排队,前台员工亲切的问候,有温暖的微笑,对优悦会会员的认可,做的好!感谢客房的升级。 客房非常舒适,良好的睡眠在疲惫的旅途后非常的重要。浴室的固定花洒对我们来说不太方便,建议更换。 大堂吧几点开放呢?欢迎饮品券最后变成了留念券。 January 14, 2014
Rated 5.0 out of 5.0 by Commendable service Inadvertently left two items of clothings in my room when I checked out; the Lost & Found person Tory is very responsible and responded promptly upon my request to send by courier service to my location. This is laudable and to be specially commended. I will definitely check into Holiday Inn at Macau the next time . January 13, 2014
Rated 5.0 out of 5.0 by Excellent Stay No complains whatsoever about the hotel. We enjoyed our stay here. Guest service, Miss Geraldine always smiling and ready to offer any help or advice to us. January 12, 2014
Rated 5.0 out of 5.0 A Comfortable Stay at the World's Largest Holiday Inn Stayed at this Holiday Inn during the Grand Prix and it was wonderful. Getting to the hotel is very convenient as they offer free shuttle service from the airport. Although we were assigned a room at the end of the corridor, we arrived to a fabulous room - spotlessly clean and with a fantastic view. We were also given late check-out which has very helpful since we needed to rest more from our late fly-in to Macau. Check-in and check-out was a breeze, and you won't find it hard to ask help from anyone in the hotel. Would love the chance to come back for a longer stay. TIP: There's a lovely fountain in the lobby and you might catch Po, Shrek and other film characters there! January 10, 2014
Rated 5.0 out of 5.0 by Caring service This is by far the best stay I have ever had, even though it was just one night in Macau. I pretty surprised by minor things like the flexibility of the softness of pillows, which makes my sleep more comfortable. In addition to that, I want to send my most sincere thanks to the front desk team, whom are all very responsive to my special request in preparing a cake for my sister's birthday. The arrangement is awesome, and my sister is really happy with that. In overall, great services! January 7, 2014
Rated 5.0 out of 5.0 by good service very nice and comfrontable , staff are frenidy and helpful, January 7, 2014
Rated 4.0 out of 5.0 by Confortable Confortable and Convenience A nice place to spend your holiday here. January 6, 2014
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