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Rated 4.3 out of 5 by 409 reviewers.
Rated 4.0 out of 5.0 by 非旺季性价比还是蛮高的 还行,方便,整洁,服务好 客房有烧水壶泡茶工具,就是不提供茶几,小桌子小得可怜 客房电话拨打澳门当地需要另外收费,收得那可是成倍的!比国际漫游费还高 August 16, 2014
Rated 4.0 out of 5.0 by Great Stay was great! I will definitely come back again! August 16, 2014
Rated 5.0 out of 5.0 by 服務一流 服務熱心,服務人員很熱情 大廳很乾淨 房間很舒適 房務人員服務迅速、熱心 整體而言 是個舒適的好環境 August 14, 2014
Rated 3.0 out of 5.0 by 服務有待加強 應強化員工尤其是前台人員的訓練 確實了解酒店的相關資訊 非一問三不知 還給予錯誤訊息 誤導住客 身為全球知名連鎖酒店 員工水平讓人失望 August 14, 2014
Rated 5.0 out of 5.0 非常優異 因為無論在外觀, 服務, 清潔, 舒適, 方便, 價錢各方面,都較其他酒店好, 故本人常使用貴公司酒店. 但外地酒店欠一些優惠推廣, 故往其他國家地方會較少採用貴公司的酒店, 如果有更多資訊, 當然會樂於使用, 例如日本, 台灣, 韓國等地方 August 14, 2014
Rated 5.0 out of 5.0 by 窗外噪音需要改善 空调冷却塔风机噪音略显大, 整体舒适,环境还不错。 空调冷却塔风机噪音略显大, 整体舒适,环境还不错。 空调冷却塔风机噪音略显大, 整体舒适,环境还不错。 August 13, 2014
Rated 5.0 out of 5.0 by 环境漂亮,服务很好 环境漂亮,服务很好, 性价比高, 有免费WIFI, 泳池员工NICE, 会再次选择入住。 LOBBY漂亮,前台工作人员有礼貌。 August 13, 2014
Rated 5.0 out of 5.0 by 地理位置好,服务周到 房间干净整洁,服务完美。相对于四星酒店,各方面都非常满意。如果有机会下次入住,再体验一下酒店的其它服务。 August 12, 2014
Rated 1.0 out of 5.0 booked non-smoking room, but smoking room provided suffered. cannot sleep well due to strong smelly room. staff explained no more non smoking room available of 1 bed the next day. Totally unacceptable. August 12, 2014
Rated 5.0 out of 5.0 by 服務親切 根據上次來澳門遊玩的經驗飯店的服務質量比第一次來時更好! 大廳的流量不會太誇張人擠人!不管辦理各項服務速度都很快!解釋也都清楚明白!服務人員都很有禮貌! 房務也很乾淨清爽! 有機會再來或許會在考慮入住! August 12, 2014
Rated 4.0 out of 5.0 by 环境清净, 床铺舒适 总体不错,性价比还可以,环境清净, 床铺舒适,交通方便,但是提供的一次性拖鞋太小,根本穿不下。洗浴用品一般,酒店服务人员服务中规中矩。 August 12, 2014
Rated 5.0 out of 5.0 by Food & Beverage and Cleanness Need more variety of food at Lobby Bar. when checked in, Room bathroom dustbin wasn't clean. we didn't notify to room service but when customer pay for 5 star, they expect 5 service too. August 11, 2014
Rated 4.0 out of 5.0 by 床垫枕头太软,影响睡眠质量 床垫太软,第二天起来容易腰酸背痛,比较适合老年人. 枕头虽有软硬可选,但即便是“硬”也太软,对我个人而言不太适合. August 10, 2014
Rated 5.0 out of 5.0 by Very Satisfy Very satisfy with the service and pretty much everything August 8, 2014
Rated 4.0 out of 5.0 by Comfortable bed, clean & tidy, enjoy a great dream works breakfast We enjoyed yr hotel services and the position of yr hotel is convenience for the travelers go to shopping,or more famous foods and restaurant for our choice . We are appreciate yr hotel can give us happy dreamworks breakfast in that morning,let us enjoy and relax. The role of cartoon and the workers like passion, good services. August 7, 2014
Rated 4.0 out of 5.0 by Relaxing Stay! Good Location, nice room and friendly staff I will stay at this hotel again August 6, 2014
Rated 5.0 out of 5.0 by Nice Location, nice design, comfortable rooms I stayed here for 2 nights during my stay in Macau on July 2014. The hotel is elegantly designed and the environment is family-friendly. The room and furniture are also elegantly designed. The bed is very comfortable and clean. The bathroom is spacious and also elegantly designed. The concierge staff is also very helpful and can give you directions on the places you wanted to visit in Macau. August 5, 2014
Rated 4.0 out of 5.0 by all are fine except how to adjust the water pressure and temp?i could only turn in one direction? although i could get hot water but noway to adjust the pressure. August 4, 2014
Rated 5.0 out of 5.0 by Amazing experience stayed for a night with family... excellent experience.. amazing hotel.. love it! August 3, 2014
Rated 4.0 out of 5.0 by 浴室设计有待改善 浴室设计有待改善: 淋浴室地面应在四周设置流水槽, 使淋浴水不致淹到客人的脚; 另外,厕盆两侧空间太窄,有点压抑 August 2, 2014
Rated 5.0 out of 5.0 by excellent hotel Have a very wonderful experience staying here for 2 nights...especially the shrekfast...its a brand new experience for my sons...will be back here definitely. ... August 1, 2014
Rated 4.0 out of 5.0 by Bed is too soft while space is okay Pleasant and friendly front desk staff at check in counter, house keeping service in room cleaning is okay response to guest request is timely. Room amenities good while had a unpleasant experience that thei toilel flusing was not working due to blocking. Personally I am not so fond of soft bed. August 1, 2014
Rated 4.0 out of 5.0 员工素质有待提高 金沙城的假日酒店比同等级的假日酒店感觉高档,可能是建立在赌场的原因。一开始的房间因正对着施工工地,噪音较大,经与前台交涉后得以更换升级房间,在暑假高峰期酒店能充分考虑顾客的入住感受,要点赞! 可是退房后在大堂吧遇到小小不愉快,因为金沙会附送了三百元的餐饮卷,在大堂吧点餐时问了下服务员是可以使用的,但是结账的时候同一个服务员却说不能用,而且坚持我没有事先咨询过他,当时大堂吧只有一个中文服务员,我不可能搞错的;其实误会餐饮卷的使用规则没有问题,解释一下就行,但是这种抵赖自己错误的做法真的是素质太低! August 1, 2014
Rated 4.0 out of 5.0 by Nice break Went for a 3-day 2-nite break from a month long business trip....the hotel and staffs were good, but the constant construction noise around the swimming pool really spoiled the relaxing mood. The fitness area is nice and clean. July 28, 2014
Rated 2.0 out of 5.0 by last year better than this year Like this hotel before treat me good last year .send me a birthday cake with surprise but I haven't got this year. The telephone is out of service and toilet was blocked . July 28, 2014
Rated 4.0 out of 5.0 客房乾淨舒適 往市區接駁車路線不足,建議增加一些路線方便旅客使用,或多提供一些交通搭乘資訊便於旅遊者取得資訊,可以的話,由接待人員主動提供資訊,謝謝 July 25, 2014
Rated 4.0 out of 5.0 by Wifi in the room The free wifi in the room only can access 2 devices at one time which is not sufficient as now most of us carry more than 1 devices. Had an unpleasant upon check out. Upon check out I was charged more compare to what I booked online July 24, 2014
Rated 4.0 out of 5.0 by 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 床铺舒适 July 24, 2014
Rated 5.0 out of 5.0 by 服务一流 建筑与建筑群的规模相当大。集餐饮、娱乐、住宿、购物于一体的模式是目前世界上最流行的。让客人足不出户能够玩转世界。服务的人性化、一流留下了最深刻的印象。下次还是会选择金沙城的hollidayinn。 July 24, 2014
Rated 5.0 out of 5.0 服务很好,客房舒适整洁 澳门金沙城中心假日酒的前台客服态度很好,很热情,礼宾部的工作人员也很热情,态度和蔼,客房挺大的,舒适整洁,总之,很满意。 July 23, 2014
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