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Rated 4.3 out of 5 by 429 reviewers.
Rated 5.0 out of 5.0 by Excellent Stay No complains whatsoever about the hotel. We enjoyed our stay here. Guest service, Miss Geraldine always smiling and ready to offer any help or advice to us. January 12, 2014
Rated 5.0 out of 5.0 A Comfortable Stay at the World's Largest Holiday Inn Stayed at this Holiday Inn during the Grand Prix and it was wonderful. Getting to the hotel is very convenient as they offer free shuttle service from the airport. Although we were assigned a room at the end of the corridor, we arrived to a fabulous room - spotlessly clean and with a fantastic view. We were also given late check-out which has very helpful since we needed to rest more from our late fly-in to Macau. Check-in and check-out was a breeze, and you won't find it hard to ask help from anyone in the hotel. Would love the chance to come back for a longer stay. TIP: There's a lovely fountain in the lobby and you might catch Po, Shrek and other film characters there! January 10, 2014
Rated 5.0 out of 5.0 by Caring service This is by far the best stay I have ever had, even though it was just one night in Macau. I pretty surprised by minor things like the flexibility of the softness of pillows, which makes my sleep more comfortable. In addition to that, I want to send my most sincere thanks to the front desk team, whom are all very responsive to my special request in preparing a cake for my sister's birthday. The arrangement is awesome, and my sister is really happy with that. In overall, great services! January 7, 2014
Rated 5.0 out of 5.0 by good service very nice and comfrontable , staff are frenidy and helpful, January 7, 2014
Rated 4.0 out of 5.0 by Confortable Confortable and Convenience A nice place to spend your holiday here. January 6, 2014
Rated 5.0 out of 5.0 by Comfortable bed Excellent experience , except free wifi is not offered . January 3, 2014
Rated 4.0 out of 5.0 by comfortable room We really enjoy our stay at the Holiday Inn. Reception staff was very helpful. Room was very nice and cozy. Love the different type of pillow. Will come again next year. Thank you once again. January 3, 2014
Rated 5.0 out of 5.0 by 非常好 會推介給朋友或親友入住你們集團酒店. 酒店地方很大,但員工好像很小,或有不足.希望可有改善. 酒店價格有點過高,相比其它国家. January 2, 2014
Rated 5.0 out of 5.0 by Almost good for me There's only one thing(not from hotel but from other people stay in this hotel): When I sleep in midnight, there's always so many people creating loud noise, and even nock your door times and times again. Really annoying. I know it is hard to control from hotel side, but if possible, I hope your hotel could control it a little bit. Thanks. Jane January 1, 2014
Rated 5.0 out of 5.0 by My recent stay Nice location. Reasonable price, nice amenities and accommodating staff. January 1, 2014
Rated 4.0 out of 5.0 Good service Reasonable price Efficient check in and check out Breakfast is good December 31, 2013
Rated 5.0 out of 5.0 by Very well mannered and knowledgeable staff You would expect the front desk to be knowledgeable about Hotel services but we were impressed when the bell boy guided us through the hotel. Overall the staff were excellent and it would definitely be the reason we would keep going back. December 30, 2013
Rated 4.0 out of 5.0 Great Hotel Nice Hotel !! Enjoy Yourself !! Staff provide Good Services !! December 29, 2013
Rated 5.0 out of 5.0 by Good experience of birthday celebration It was my mother's birthday and we planned to go for a short trip to Macau for celebration. Overall, the experience was good and we were all very pleasant with this stay. The room was clean and spacious, quiet at night and comfortable. Since it was my mother's birthday, the hotel offered some birthday surprise for her. We appreciated the good service and friendliness of all the staff in the hotel, and I would like to express my gratitude to Ms Anthea So, for her patience and helpfulness when handling the birthday arrangements. One only bad thing was that the hotel lobby was too crowded and noisy. December 29, 2013
Rated 4.0 out of 5.0 by All are good except with no promised late check-out When booking, the hotel promised to have 2pm late checkout. But finally I was only given 12nn late checkout. All the other things are good. December 28, 2013
Rated 4.0 out of 5.0 by maps overall excellent in Holiday Inn, just a bit dirty in the bath. If Sands Cotai Central have electric maps for us to search, will convenient for us very much. December 27, 2013
Rated 5.0 out of 5.0 by can meet my request and good respond good service and respond are quickly. helpful to my arrangement deliver the flower to room and achieve my requirement ( high level floor/ no smoking room/ double bed/ middle corridor etc. December 26, 2013
Rated 3.0 out of 5.0 by poor service I am frustratied by the change of my hotel room cards over 5 times during my 3 days' stay. My wife blamed our casino's losses to the bad luck associated with this incident. Apparently, sensitivevirty of the card was an issue,but the inconvenience caused to us at midnight was both upsetting and embarassing. I start to wonder if the room is haunted. KC Chong December 26, 2013
Rated 5.0 out of 5.0 large room and comfortable bed with great pillows From check in to check out had fabulous stay - very helpful staff with beautiful surroundings and displays. Room was very impressive with comfortable bed & amenities. December 24, 2013
Rated 4.0 out of 5.0 by Value for money except no free wifi and fixed shower tub Everything is fine and value for money except no free wifi in room which is now generally provided in many hotels of the same grade. Also many Holiday Inn worldwide has this offer. Moreover, the shower tub is fixed on the wall and cannot be taken off which makes a little bit inconvenient. December 22, 2013
Rated 5.0 out of 5.0 by impressive staff and service good impression on Front Desk and Housekeeping staff. very thoughtful and considerated. some of the concierge boy are helpful. I will recommand this hotel to my friends. December 19, 2013
Rated 4.0 out of 5.0 by swimming pool I just want to complain the swimming pool, somebody smoking there, and that man is working there people, I don't believe the swimming pool have smoking area, I am very disappointed about that. Please let me know you will cancel the smoking area. I can't accept. December 18, 2013
Rated 5.0 out of 5.0 We loved it! We booked this hotel on the 5 day sale and we loved the hotel! The beds are really comfy and it's incredibly convenient to simply walk down to the casino and grab a bite! We will definitely be back! I miss it already! We wished the pool might have been heated or at least have an indoor one though so we could still swim in the winter. December 17, 2013
Rated 5.0 out of 5.0 by Great Hotel to Stay in Macao Cotai Central Holiday Inn Macao has a convenient location it is just accessible to every place in Cotai. I was having a comfortable stay as I received a great service from the Front Office and Housekeeping staff. Staff were very helpful especially the Concierge Team who gives you the right directions!!! I highly recommend this hotel if you are planning to have a trip to Macao Cotai Strip. December 15, 2013
Rated 5.0 out of 5.0 by first stay in Macau Cotai Central feel nice 5 nights from Dec.5th to Dec.10th, stay in Macau Cotai Central. feel nice: 1. like staff's smile & their services, very professional; 2. room is comfortable & clean. Tks for the pillows,very thoughtful, make me a sweat sleeping... 3. shopping is very Convenient,also enjoy the foods here. 4. suggestion: hope next time room will offer free WIFI; the free water will prepare more, the bottle cap is too tight to open.... December 14, 2013
Rated 5.0 out of 5.0 by Great Hotel Everything is great from porter to room service. Only cons is that there isn't much activities for kids. December 11, 2013
Rated 5.0 out of 5.0 by Ideal location for family and business travellers I have stayed in more than ten hotels in Macau during the last 4-5 years. The Holiday Inn, Macau Cotai Central offers the best location, services, and value for the family and business travelers. December 9, 2013
Rated 4.0 out of 5.0 by staff very helpful in check in & check out very fast service, helpful, provive a useful information. December 7, 2013
Rated 5.0 out of 5.0 by Excellent - 5 stars This hotel is truly excellent and as good as or better than most 5 star hotels, including most Intercontinentals. Everything is great, including the location. In Macau I would not think of staying anywhere else. December 5, 2013
Rated 5.0 out of 5.0 by Excellent staff The staff at check-in counter is nice and tried his best to find a room for us as we arrived the hotel at 12. However, the places of taking the shuttle bus are too disperse as we need to walk to different places for taking different shuttle bus. December 3, 2013
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