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Rated 4.3 out of 5 by 532 reviewers.
Rated 5.0 out of 5.0 by Homely Room the beddings are comfortable and clean, making you feel like at home. The housekeeping service is effective and prompt, trying to entertain you soonest possible. January 23, 2015
Rated 5.0 out of 5.0 Holiday Inn Macau Cotai Was at the hotel from 18-20 Jan 2015. Was given an upgrade to a suite. The room was well appointed and what i liked about the suite is the size is just right. Cosy and comfortable. Check in/out was without fast and rather speedy and efficient. Staff were friendly. Nice. Was particularly impressed with the room make up service on 19th Jan 2015. My clothes which were strewn on a sofa was neatly folded when i cam back. Even my hp charger wire cord was coiled up neatly. Most will think housekeeping is just changing towels etc...However, the person(s) who did up my room then certainly takes pride in their job and is commendable. The bed was very comfortable and the pillows were banded with "soft" / "firm or hard" letting you choose the type of pillow that suits you best. My friend in another room likes neither and asked for a firmer pillow. This was sent to her promptly. GREAT! Gym is well equipped and not particularly crowded so for me it was good as i could take my time to do the necessary. The staff at the gym were very friendly and helpful. Also gave extra information about the surroundings etc and helped bring some weights that were missing from a machine. Gym has towels and water as well. Locker room comes with slippers that are pre-sanitized and you can use these to go to the pool side as well. Poolside was comfortable and they serve you water as well. There is also a outdoor jacuzzi. The view from the pool side down is quite nice. The pool attendants were very cheery and nice greeting you once you are there. A great start. i did not get to eat at the hotel's restaurant as was not sure which one belongs to the hotel. But the one i patronized was not under Holiday Inn's charge. Next round will try out the hotel's restaurant. Somehow, the staff here seemed well trained and enjoyed their work. They were friendly and nice as i came across quite some from the walkways to the gym and to the pool plus the receptionist. English language was not an issue as about 90% can hold the language well. (Housekeeping wise - got to give them some leeway for this) Had a good, enjoyable and relaxing stay. Will be back. January 22, 2015
Rated 4.0 out of 5.0 by 環境優 交通便捷,住宿環境佳,但對於3人房的配置可以改進,不要使用加小床的方式,才能使第3為住宿者能有較佳的睡眠品質。 January 22, 2015
Rated 5.0 out of 5.0 by Excellent hotel for my trip - Nice staff service mind - Good location - Good facilities - should have good view of room (underconstruction) - should have bus service to central macau to serve tourists, customers at the hotel. January 19, 2015
Rated 4.0 out of 5.0 by A good stay for relax Its a good hotel, good location, helpful staff, good facilities, and also very enjoyable envoirnment. Jennings January 17, 2015
Rated 5.0 out of 5.0 by 機場接駁超便利,位置四通八達 出機場立即見到醒目的螢光綠金沙城中心接駁車,讓初次抵澳的旅客安心、放心。金沙城中心旁邊是新濠天地、對面是威尼斯人渡假村,選擇此處作為短期的小旅行非常便利。連結威尼斯人的星光之橋,可便利的穿梭來回,人車分流提供舒適安全的連結通道。 January 13, 2015
Rated 2.0 out of 5.0 一般理想 清潔, 安全, 空調是最重要. 房間- 床舖舒適情況可以, 空調十分有問題, 物料供應相差, 每次都不一��, 沒有最好, 只希望不要再差下去. 收看香港電視節目沒有多項選擇, (J2, 新聞台,高清台都沒有) January 11, 2015
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 体验不错,服务比较周到,特别是办理入住的帅哥非常细致贴心,希望能够提前入住时间至12点。早餐不错,但是服务的速度很慢,需要的东西很晚才送来,请 加强。房间比较舒适,隔音效果好 January 11, 2015
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