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Rated 4.3 out of 5 by 484 reviewers.
Rated 5.0 out of 5.0 by Beautiful room and great services It was an excellent stay because i was able to relax and i was accomadated well by the receptionist. October 19, 2014
Rated 5.0 out of 5.0 by Great hotel value for money It's right there at the cotai strip one of the most happening places of Macau They upgraded us to suite and the room was just amazing. Easy check out beautiful warm water pool. With jacuzzi. It was amazing October 18, 2014
Rated 4.0 out of 5.0 by 床铺,保安問題 check in, check out服务不錯 酒店為保障入住人客私隱,所以安排保安員於酒店電梯大堂檢查旅客是否酒店住客並需出現房卡才可使用酒店電梯, 但我發現保安員並非要求所有可使用酒店電梯出現房卡 床铺枕頭太軟, 完全不能熟睡. 而且由25樓層踏出電梯至睡房走廊, 燈光不夠 October 16, 2014
Rated 5.0 out of 5.0 by 非常舒適,品質優 很開心能夠入住金沙城假日中心酒店,下次若有機會再次入住,會體驗金沙城旗下其他飯店。整體感覺相當棒,是很好的住宿體驗。 October 16, 2014
Rated 4.0 out of 5.0 by 氛圍舒適 從前台入住辦理的親切服務,到入住後連接網際網路的方便,讓人喜歡其整體氛圍,美中不足的是訂的是不吸煙房但房間聞的出煙味,若能有迎賓水果就更好了 October 16, 2014
Rated 5.0 out of 5.0 by 超级喜欢 第三次入住了,依然超级喜欢。超棒的Location,超级豪华的环境就不说了。晚上睡在床上,觉得床好舒服。真的是在澳门性价比超级高的酒店。 October 16, 2014
Rated 4.0 out of 5.0 by comfatable room weak wifi signal, good service, comfort room, good view October 16, 2014
Rated 5.0 out of 5.0 by Excellent I didn't expect this from a Holiday Inn. I didn't give them a high score just for nothing. The staff emailed me before arriving asking me if I have any request and when I replied, they took effort and are very willing to look into the detail of my request and help me out. In terms of the facilities, furniture and amenities; they all exceed my expectation, and they have an excellent concierge team. This is definitely the best Holiday Inn I ever stayed. Thanks to all the staff for making my stay wonderful. I should've written this review 5 months ago. October 15, 2014
Rated 4.0 out of 5.0 by 物超所值 在promotion期间预订了一晚房间,性价比非常高,客房非常整洁舒适,工作人员的服务态度和认真程度也很满意。唯一一个美中不足是,第二天离开时去礼宾部想要一个纸袋但被柜台的工作人员告知没有而且没有库存。希望以后能有改善。在金沙城中心等shuttle bus去关闸时发现搭乘车的人并不只有酒店住客,还有一些建筑工人,可穿梭巴士不是提供给客人服务的吗?希望今后能有所改善。整体体验非常好,会推荐给别人朋友。谢谢! October 15, 2014
Rated 4.0 out of 5.0 by 舒适的入住体验 整体服务和环境较满意,客房舒适度较好,适合商务和休闲人士,特别提醒低楼层受外围施工影响会有轻微的噪音。 October 15, 2014
Rated 5.0 out of 5.0 by Highly recommend I was there one night with my family. Everything was so good there, I have nothing to complain. The atmosphere in their casino is so good. The hotel locate in Sands Cotai, there's department store inside, there's sky bridge if you want to cross to Four season and Venetian. The food court is at the 3rd floor. And there are free shutter bus route to a few places, you can check with hotel assistant again. Just cross the street to City of dream where you can take more free shuttle routes. Unfortunately, the free airport shuttle bus doesn't run in early morning, you have to take a taxi if reach Macau too early and they'll charge more about MOP 10 from the meter. October 14, 2014
Rated 3.0 out of 5.0 不太滿意 第一,覆email太慢!寄了幾封email 也得一兩次回應。作為國際品牌要好好反省一下。 第二房間安排在email 已經表明我有嬰兒個安排房間在電梯遠方。不夠細心! 第三房間景觀是望個地盤。這樣安排upgrade真很好!放假的心情破壞了。 等四廁所馬桶是會塞掉。 October 9, 2014
Rated 5.0 out of 5.0 by 环境一流,服务一流 无论是前台工作人员,还是热线工作人员甚至只是走廊遇到的清洁人员到相当热情细心,无论是咨询当地风土人情还是需要帮助,总是有问必答,感觉就像朋友,就像亲人。环境也让人很放松很舒服。 October 9, 2014
Rated 5.0 out of 5.0 by This was the best hotel of our entire trip The staff are amazing, special mention to the staff in the Lobby Lounge. The room was easily the best we encountered on our trip; spacious, spotless and the most amazingly comfortable bed. There are security people on the lifts and there's a bridge across to the venetian. We received a voucher for free drinks in the lobby lounge while we had a short wait for our room and went there for coffee later the next night after the Dancing on Water show; both times the service was outstanding. Being part of the Sands Central there are myriad choices for dining, shopping and entertainment. I would go so far as to say this hotel would take some beating anywhere on our travels. If we're ever in this part of the world again this would be our hotel of choice. October 7, 2014
Rated 4.0 out of 5.0 by Comfortable stay The location was good. Surrounding facilities plentiful. Acess to other areas easily. October 7, 2014
Rated 4.0 out of 5.0 Prompt and good service A memorable stay for a short leisurely trip to Macao to my expectation befitting a 4-Star hotel of international standing! The staff were courteous and responsive, efficient and attentive though sometime the eagerness to serve would seem to have compromised the effectiveness of communication to get the message across right to the point! Quality and variety of food and beverages served were satisfactory though there is still room for improvement! Overall, would not hesitate to recommend to my friends and business associates to stay in the hotel should they visit Macao in the near future October 6, 2014
Rated 5.0 out of 5.0 by Perfection in Macau No words can do the Holiday Inn Cotai Sands justice. This hotel is the best I have ever stayed at. The staff are so helpful & friendly. I love how the lifts have security people stationed permanently. The bed was a dream to sleep in. The choice of swimming pools is incredible. I love the shopping, and the walkway bridge across to the Venetian is such a gem with the heat outside!. I can't wait to return. September 29, 2014
Rated 3.0 out of 5.0 by HOLIDAY 19-20 SEP 2014 Good location. The only thing to complaint about the room facilities is no kettle provide. September 23, 2014
Rated 5.0 out of 5.0 無其他意見 前檯服務員好, 有禮 服務人員指示清晰 游泳池加點音樂更好 廁所有兩卷廁紙好 無電熱水壺 電制插頭緊緊足夠 提供USB叉電更好 無其他意見 September 19, 2014
Rated 5.0 out of 5.0 房間舒適,禮賓服務非常好 禮賓服務非常好,因提早抵達的關係,大廳身著紅色旗袍優雅的禮賓人員就立刻上前幫我們辦理行李寄放,服務中心人員為我們詳細介紹附近好吃好玩的地點,還細心的連同搭出時間一併幫我們標示在地圖上,離開時賓客服務的Halen雖然身穿高跟鞋,還協助我們拉行李到接駁車處。房間非常舒適整潔,第一天還差點睡過頭,非常感謝所有的服務人員。 September 16, 2014
Rated 5.0 out of 5.0 by 舒適 在台灣預定比較方便,上網即可,離澳門機場比較近,j我的客戶都在那附近,對我來說方便近距離是非常好的選擇. September 15, 2014
Rated 4.0 out of 5.0 by 優秀服務,環境舒適 酒店員工有善及有禮, 酒店環境暫因氹仔仍在發展而有些少影響, welcome drink 令我十分驚喜. September 14, 2014
Rated 5.0 out of 5.0 by 服务一流 第一次体验假日酒店,服务态度一流,工作人员态度热情,客房干净整洁,出行方便。总体感觉非常的好,以后出行旅游应该还会选择假日酒店。 September 13, 2014
Rated 4.0 out of 5.0 by Showerhead It would be nice to have a removable showhead. The tiny person will get his/her head all wet while not want to wash the hair. The cozy bar lounge serves great varities of welcome drink selection. September 13, 2014
Rated 5.0 out of 5.0 十分驚艷的住宿體驗 由於是我老婆生日,特地飛去澳門住假日酒店,原先只是請飯店代訂蛋糕慶生,飯店發現我是會員主動提供更多的服務,讓人感受到會員忠誠服務的感受,十分感謝 當然飯店一如假日酒店的品質一樣,非常的棒,未來有機會去澳門玩也一定是首選! September 8, 2014
Rated 4.0 out of 5.0 by Nice & Comfort Room Overall the stay was good, however i requested for a nice view but was given a view with construction. September 6, 2014
Rated 4.0 out of 5.0 by Very Well Comfortable room and service Room is clean, staff is doing well. they cleaned my room very well. My room and belongings were changed to be clean. Thanks for your staff all. September 5, 2014
Rated 3.0 out of 5.0 by 住房感覺很好,整體服務不錯 這次帶內人一起進住,原訂不吸煙房,但要等二小時,因從香港一大早出門很累,櫃檯表示可請服務人員處理就可,沒想到反應了很久都沒來,睡了一會起來,內人再反應一次,來了只是噴了一點香精,草草了事,還是不行,但整體服務還算好, September 4, 2014
Rated 5.0 out of 5.0 優秀酒店和優秀員工 優秀的酒店和優秀的員工,在世界上最好的四星級酒店,所有的員工表現出的專業,注重細節,關懷,這是令人嘆為觀止逗留,絕對會再來。 September 4, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 很舒适的酒店,位置很不错。隔壁是喜来登,购物,饮食都很方便。下次来可能还会去住。另外酒店退房的时候,如果是P会员可以走白金通道,呵呵。 September 3, 2014
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