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Rated 4.3 out of 5 by 505 reviewers.
Rated 5.0 out of 5.0 Amazing experience Stayed for one night. Room was spacious. What I really like was they provided 4 pillows for each double bed. Bathtub and shower are separated kudos to that. Really love the hotel and would definitely recommend and come back again. December 20, 2014
Rated 5.0 out of 5.0 by Fantastic and lovely stay in this hotel Stayed 3D/2N in this hotel. Courteous greetings from the front desk staff. Check in was fast. The staff was helpful to explain where to dine for our breakfast and showed us the direction. Met with a friendly housekeeping staff on our way to the room. Our room was excellent.. A rose and some chocolates were laid out for us. It was just perfect as it was our wedding anniversary. Bed was comfortable. Firm and soft pillows were given. An extra set of toiletries was sent up for our kid even though we didn't ask for it. Very thoughtful of the staff. Sreakfast breakfast was a blast for my kid and we enjoyed it. Breakfast at Yum Cha restaurant can be improved. The staff at the front desk who assisted us to our table wasn't helpful. She put a paper on the table and left without explaining how we should go about in ordering our food. We were not sure if it's buffet style or an individual set or a group set. We were a little lost when we looked at the list. Asked a waiter to explain and he did it hurriedly. There were only 3 occupied tables before us. We had no clue of what we ordered. Some food wasn't to our liking We visited the warm pool. The staff at the pool was just awesome. We had our member welcome drink at the lobby lounge and the staff was awesome too. Check out was swift and no hassle. The concierge helped us to our airport taxi. This hotel had given us a fabulous stay and we will definitely be back. December 20, 2014
Rated 5.0 out of 5.0 Great service, pleasant stay We stayed in Holiday Inn Macao Cotai Central in mid Dec. Check in is pretty fast. They managed to arrange 3 rooms at the same floor for us, and the best is the front desk staff even offer us a late check out for the next day. All staff are very friendly and well trained. We're lucky that DreamWorks having event at the hotel during our stay. We can take some picture with Madacasgar cartoon character. There're some games stall have been set up at the lobby area. My kids having fun at these games stall. We also enjoy Dreamworks parade in the hotel as well. We will definitely choose Holiday Inn if we come again to Macao. December 20, 2014
Rated 5.0 out of 5.0 by 床铺舒适,服务一流 房间宽敞,干净整洁,床铺舒适。小惊喜是卫生间有音响连接电视机,很新鲜。房间里有个据说是连通隔壁房间的门,算是家庭房的装置吧,打开了发现通道黑不溜秋的,很没有安全感,吓得赶紧关了锁起来,还联想到鬼故事,这不是很好。不过不影响对酒���房间的整体印象,还是会推荐给朋友,但是酒店最好尽量避免安排女客入住该类型的房间。 December 18, 2014
Rated 4.0 out of 5.0 by value for money we will return and stay in your hotel next year when we visit macau again for another holiday of good food and cultural performance presented by the macau arts festival. December 14, 2014
Rated 4.0 out of 5.0 by 服务不错 有到码头的接送巴士这个比较方便,不过去机场班次太少。附近餐饮比较少,稍有遗憾。 房间温度太冷,空调无法调节到舒适温度。 December 13, 2014
Rated 5.0 out of 5.0 by Excellent Service and Superb Rooms The hotel is excellent right from the staff to the rooms. Lovely location and all amenities also shuttle service and value for Money. Loved every minute of it !!! December 12, 2014
Rated 4.0 out of 5.0 不舒服的對待 到大堂check in,職員態度麻麻,木口木面,需然沒有黑面,你問一句佢答你。但我感覺唔舒服。一切手續弄妥就比房卡我,但我唔見有早餐卷。我問她,她才睇電臅,睇電腦後才說,我現在印比你(不是應該一起比我嗎?)我也冇出聲我上房了。我行到一半醒起未找錢,回頭問,她才說你比了$3000,退房時才找(點解唔早講?)我住第二間酒店職員會一併講的。到我房下行李再下去找番這位女職員問,我訂東方報紙,你幫我寫了嗎?她想也不想,也冇問我住那間房,便即刻答我寫左啦!怎知,第日,即9/12日1035hrs門口都冇報纸…………我想强調講聲,全程我冇惡,也冇大聲……因為我唔想破壞自己旅行的心情。 December 11, 2014
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