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Rated 4.2 out of 5 by 78 reviewers.
Rated 4.0 out of 5.0 Comfortable and great service Recomending friends about your properties should they go holidays. September 2, 2014
Rated 5.0 out of 5.0 by 服务热情 工作人员都非常友好热情。设施看上去有一点陈旧,但是非常干净。地处市中心,出租车去大三巴20元左右,去机场60元左右。酒店巴士只有去港澳码头的,没有去机场的。房间里的插座和大陆通用,非常方便。 September 1, 2014
Rated 2.0 out of 5.0 by Somewhere in Macau Location is downtown but the facade needs improvement and rooms need upgrading.Buffet breakfast needs variation and quality; plus the location needs to be upgraded. September 1, 2014
Rated 5.0 out of 5.0 交通方便 酒店地处市中心,交通方便。房间整洁,但房间设施稍显陈旧。酒店员工服务态度认真热情,食物种类足够。但味道一般,没有太多有特色的食物。 August 28, 2014
Rated 4.0 out of 5.0 by Great location and good service. Near to everything. Good small Casino adjacent to hotel for small bets. Great service! August 27, 2014
Rated 5.0 out of 5.0 服务一流 lobby的服務員態度超好! 問很多問題也不會露出不耐煩的表情!! 只是房間空調過冷,但整體是非常好! August 26, 2014
Rated 5.0 out of 5.0 by Lovely Hotel We had a great stay in this traditional Macau Hotel. Sensational location in the heart of Macau with all sites, casinos and various shops at the door-step. Brilliant service from all Staff that made our stay that bit more special. August 23, 2014
Rated 5.0 out of 5.0 by Great Service Great Vacation when we stay at holiday inn hotel.Great Service of the staff August 21, 2014
Rated 3.0 out of 5.0 by Disappointed I have been stay in different locations of Holiday Inn and I think this one should be the worst which I have been stayed. The room is old and without any renovation. But the worst is I am staying in a conjoint room. The noice insulation is really very bad. My bed is next to the door and I can clearly heard what the men is talking in the next room. Especially I didn't hear any voice in the night time. But the voice wake me up 5:00 in the morning. If this point cannot be improve I don't think I will back again. August 21, 2014
Rated 4.0 out of 5.0 by Comfortable Bed Convenient hotel at great location, provides free shuttle from hotel to macau ferry and vice versa,many eatries nearby, comfortable bed, average breakfast spread, not all TV channels are working August 20, 2014
Rated 5.0 out of 5.0 by Fantastic! Relaxed I Was during my stay at this fantastic property! Sure it may be outshone by your neighbours boasting glitzy facades just streets away but what makes your property stand out is your team's efficiency and friendliness, as is expected in Holiday Inn hotels. I have already been sharing with my family and friends about the fantastic experience I had here - its service standards, location and free shuttle service. Stay Consistent, Stay Progressive! August 18, 2014
Rated 5.0 out of 5.0 by 礼宾部和前堂服务一流 礼宾部本地知识专业,前堂效率高专业,服务态度好,设施一流,地理位置优越,靠近商务休闲区。 酒店挺干净的,装修不错,商务出行比较适合,实惠宽敞,服务态度不错,也比较好找,不远处有个高档商场! 性价比高,比较适合商务休闲之旅,以后还会优先选择假日酒店! August 13, 2014
Rated 1.0 out of 5.0 by Room is old and smelly Upon entry to my room, I was shocked as the interior of the room looks so old and has a foul smell. The lobby is renovated and well furnished but not at all for the guest rooms. There is stains on the bathroom floor as well as the bathtub. Overall, it feels dirty. Transportation to hotel is not very convenient, there is a shuttle service from the ferry terminal but the frequency is very long. I would not recommend this hotel for a romantic getaway, especially if you intend to stay more than a night. August 11, 2014
Rated 5.0 out of 5.0 by 房间干净整洁,工作人员服务态度不错。 房间干净整洁,设施齐全,隔音效果不错,住得比较舒服,工作人员服务态度不错,前台的接待员和大厅的接待员都比较友善,耐心回答问题。 August 5, 2014
Rated 5.0 out of 5.0 by Revisit in Macao As usual our visit at the Holiday Inn in Macau was perfect. The service was fantastic August 4, 2014
Rated 2.0 out of 5.0 by room not well maintained Disappointed when I stepped into the room. Not only does the room looks old, there is this unpleasant smell. August 3, 2014
Rated 5.0 out of 5.0 服務一流 前台服務很友善 禮賓部也有推薦當地好吃的美食給我 唯一缺點就是退房時間等太久 等了近20分鐘啊 日後能提供機場到飯店的接駁車就更棒了 August 3, 2014
Rated 3.0 out of 5.0 by Not an international Hotel, Needs renovation 1. No toliet jets/ Mugs - Inconvenient for most of asians. 2. Dirty floors of toilets - old tiles make them dirty feeling. 3. No veg food available at hotel restaurents - Indians be alert before booking. 4. Restaurent staff does not understand english. 5. Limited access to wifi - only for IHG member in one gadget only. 6. Hotel did not mention they have shuttle to Macau Ferry Port in the mail send after booking. Struglled to reach hotel becuase most of the taxi drivers don't know where it is. August 3, 2014
Rated 5.0 out of 5.0 by strategic location location is near to casino, with shuttle bus provided by hotel July 29, 2014
Rated 5.0 out of 5.0 by That great holiday inn experience Had a great 3 day macau trip lady week. holiday inn macau greatly contributed to this. Check in was fast , staff very helpful and accomodating. The housekeeping staff too showed good service and has a warm smile even if we speak different languages. As the check in was fast, so was the check . the beds are a great bonus after hours of roaming around macau. The tired traveller will find this a great refuge July 28, 2014
Rated 4.0 out of 5.0 by Great Service Check in was friendly and superfast. Service was prompt when I had problems with the Internet. Good place to stay. July 23, 2014
Rated 5.0 out of 5.0 by 房间整洁,床铺软硬适中,接驳巴士方便 房间家具大气稳重 比较干净 床铺软硬度很适合我 接驳巴士方便快捷,到港澳码头只需10分钟,拱北口岸20分钟 早餐的品种还是比较丰富的 July 22, 2014
Rated 4.0 out of 5.0 整体服务不错 两处前台的服务态度和效率都要赞一下。房间整洁度同device都OK,餐厅的食物品种不少,也好吃。有三文鱼刺身,算新鲜。 July 18, 2014
Rated 4.0 out of 5.0 by 隔音不好 床挺舒服,枕头不错,整体满意,但是隔音效果很不好,能清楚地听到隔壁房间的对话,影响睡眠。 希望能简化客户调查内容。 床挺舒服,枕头不错,整体满意,但是隔音效果很不好,能清楚地听到隔壁房间的对话,影响睡眠。 希望能简化客户调查内容。 July 9, 2014
Rated 5.0 out of 5.0 by 服務很不錯 從一進飯店,服務人員幫忙開門。到辦理手續感覺相當良好。因我是當日壽星,希望飯店日後可以有些特別禮遇,例如招待晚餐或是餐點,謝謝。但基本上服務人員都非常nice包括詢問旅遊訊息,都告知的很詳細。也感謝服務過我們的團隊人員,謝謝 July 2, 2014
Rated 5.0 out of 5.0 by 服务总体不错 酒店地理位置好,房间大小适中,前台效率高,特别要提到旅游咨询的服务生很nice,建议也很到位,路线很细心的帮我标在地图上。唯一不太方便是上网的wifi密码还需要去商务中心打印。另外浴巾有点硬啊 July 2, 2014
Rated 5.0 out of 5.0 by Recommended for the visitors who want to explore Macau We came from Hk airport to taipai ferry terminal, so had difficulty in reaching hotel, as the shuttle run from Hotel to Macau ferry terminal. And at Macau terminal also no sign board of Holiday Inn, the mini bus stand in the middle of the terminal so you have search for it. But the Hotel is very close to Macau ferry terminal (5-10min away). Hotel surrounding is quite ok but well connected with prominent sight seeing places, and most of them are walkable. Hotel staffs are sweet and helpful some are fluent in English. Room was small but clean. Breakfast was Ok nothing special. June 22, 2014
Rated 5.0 out of 5.0 by Excellent service My room was upgraded to a deluxe. Staff was friendly and was willing to go the extra mile to complete the service. Great Job!!! I will recommend this hotel to everyone. June 20, 2014
Rated 5.0 out of 5.0 服务一流,超赞 服务人性化,可以体会到宾至如归的感受。虽然酒店WIFI信号极其弱,无法让客户正常使用。但是,员工的解释与服务却可以感觉到本酒店与其他同星级酒店区别,服务真的超赞 June 12, 2014
Rated 4.0 out of 5.0 by king size bed switch to 2 single bed booked no smoking king size bed room but there was no room available at the time of my arrival at the hotel, and receptionist switched the room to non smoking 2 single bed room instead. June 5, 2014
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