Rated 4.0 out of 5 by 49
Rated 3.0 out of 5.0 by NHC1 Macon Retiremend
We were not informed of the full booking of middle school students. I had erroneous phone calls from other guests after midnight, heard many children running in the halls and loud singing through the walls in the early morning hours. As business travellers, it is not my preference to be in hotels with simultaneous convention bookings. Apparently this property does this type of business often because this is the second time in a row that we have had this experiance there. We will not book that property again.
December 15, 2012
Rated 4.0 out of 5.0 by allyo Clean Room, Friendly Staff
This hotel is very nice, brand new! I stay at this Holiday Inn everytime I am in Macon, and never have a complaint!
I agree with other reviews about the train being noisy on the back side of the building, however, after a couple of hours I didn't even notice it. It didn't keep me up at night or anything like that.
The staff is very friendly and always willing to help! They have a nice bar/lounge area too which is nice.
The rooms are beautiful. The wood flooring is really nice, I feel like this can be kept a lot cleaner than the typical carpet too, so I feel more comfortable in the room.
December 13, 2012
Rated 5.0 out of 5.0 by sunshinemama Beautiful Building
We had a great time . The staff at the front desk was very hospitable. The room was clean. Would recommend this place
December 11, 2012
Rated 4.0 out of 5.0 by MikeD53 Great loaction, bar and restaurant was closed!
Many good restaurants nearby which is good since the bar and restaurant at the hotel were closed when I stayed there.
December 2, 2012
Rated 1.0 out of 5.0 by MINISTER WORST ACCOMADATIONS AND INCONSIDERATIONS
ROOM FULL OF LADY BUGS
NO ATTEMPT TO INFORM GUEST ID OF AWFUL AGGRAVATING DISTURBANCE BY TRAIN IMMEDIATELY OUT SIDE WINDOW.
THERMOSTAT NOT WORKING IN ROOM MAKING THE WOOD FLOORS MOST COLD AND UNCOMFORTABLE.
HOTEL MANAGER NOT COURTEOUS, ONLY OFFERED $20.00 TO ACCOMMODATE GROSS INCONVENIENCES.
OVERSLEEP AND WAS CHARGED FOR AN ADDITIONAL DAY WITH OUT NOTICE OR CONSIDERATION.
FILED COMPLAINT WITH STAFF WITH "NO" ADDRESS.
November 23, 2012
Rated 2.0 out of 5.0 by Jthom Great Facility, So-So Staff & Maintenance
We picked this hotel because Macon was the place we needed to stop for the night and we are fans of the Holiday Inn brand. The property is beautiful! The hotel is two years old and the common areas look like they are brand new. The problems happened when we got to the room.
Once in this very attractive room the first thing we noticed was that the entryway and bathroom door had black scuffs on the paint for about six feet down the wall. This is SUCH a nice room on the Priority Club floor, and the experience is diminished for want of 10 minutes of paint. In the bathroom there was a similar issue; over the doorway you can see where the door frame has been repainted, along with some of the wallpaper. I mean, c'mon guys...
We needed a wi-fi code and I could not get an answer at the front desk. I walked downstairs and the night girl was on a personal call. I know it was personal because I went out to the car to get the rest of my things and she was still on it and put her hand over the phone whenever anyone walked by.
The next morning we had breakfast in the hotel dining area and both the food and the service were excellent.
Overall I think this is a beautiful facility that appears to have some management issues, as things like maintenance and service should be automatic. If this were my hotel and I had spent this kind of money to build it I would expect better from my staff.
November 18, 2012
Rated 5.0 out of 5.0 by kapo73 professionalism
I would recommend this holiday inn to any and all the stay was great. The staff was outstanding.
November 4, 2012
Rated 4.0 out of 5.0 by Thing Restaurant needs improvement
The hotel is modern and inviting. I have stayed several times b/c of convenience. Hwr, the restaurant needs a lot of help with staffing and quality of service. I want to check in and not have to go back out for food. It takes forever to get someone to wait on you and then the peron can't find menus or the restaurant is out of many of the food items.
October 29, 2012
Rated 5.0 out of 5.0 by eltten Stay Here
I have stayed here multiple weeks for business. Staff is great and the Hotel is well taken care of. Convenient restaurant in the hotel plus many others nearby.
October 25, 2012
Rated 5.0 out of 5.0 by Treetop Staying in Macon???
The location, staff and property are all good! Very clean, new and the best TV's of 99% of all Holiday Inn locations! Reasonable rates and very kind staff.
October 13, 2012
Rated 5.0 out of 5.0 by 9311 Exceptional Service
I was in Macon for a convention and initially there was a issue with my room that was promptly corrected. Your staff made me feel at home from the minute I stepped into the hotel. I had such a great experience that any time I travel I will look for a Holiday Inn. I can't remember her name but the waitress that waited on me each morning for breakfast was a delightful women. Whenever I travel through Georgia I will make it a point to reserve my room at your hotel. Excellent facility and excellent staff.
October 6, 2012