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Rated 4.1 out of 5 by 123 reviewers.
Rated 3.0 out of 5.0 by Good Staff, Bad Internet The staff was very kind, and easy to talk to. The Hotel it's self looks to be in very good shape and fairly new. I stayed on a business trip and required a lot of usage of the internet. Let me just say this, the internet / Wifi located here is terrible at best. They will cap you're usage of the internet after so much, and it will become so slow that you cant use it. It would literally take like 5 mins to pull up one page. Reason I know this is because it was fine when I first logged in and started uploading and downloading documents for work, then in about 2 hrs it came to a crawling stop. I called the front desk and talked to someone and they stated that it was running appropriately. This was during the mid day and there was hardly no one at the hotel. I speed tested the internet and was getting .56 dl speed. Which is 56k dial up speed. and upload was 1 mb. This is the 21st century, if you are hosting a lot of people get at least 20mb download and 10 upload, not the 3mb and 1 mb you currently have( speed tested it when I first got there). Other than the very poor internet, and the train that roars by, its a nice hotel. February 4, 2014
Rated 5.0 out of 5.0 by Great Location and Southern Hospitality This is an excellent hotel for the price. I can always rely on Holiday Inn. The gym is outstanding and there is an indoor pool. I will be back to Macon and stay here! January 29, 2014
Rated 3.0 out of 5.0 by Macon North Was not happy they do not have sugar free syrup for there pancakes & waffles. We are diabetics. I felt this is discrimination against people with this type of health problems. I had to leave the waffles I had taken. I do not like to waste food. When we asked the waitress for sugar free syrup she almost laughed like no we don't have sugar free syrup. This is a determining factor when we stay at a hotel. January 14, 2014
Rated 5.0 out of 5.0 by great rooom and bed. bar service @ happy hour was friendly and great service, excellent food. January 14, 2014
Rated 4.0 out of 5.0 by Beaautiful property-Service not so much This is lovely, modern hotel. The room was beautiful and the bed was comfortable. The only negative about the room was that there were plastic cups instead of glasses. I think that makes the difference between a 2.5 and 3 star room. We were disappointed with the indoor pool because it was only 3 feet deep, which made it difficult to exercise. Our biggest disappointment was the service in the restaurant. There was only one person tending bar and waiting tables. She explained the slow service and comped us our drinks, but it seems they might have had the foresight to have a waitress there since people make reservations for the hotel so they must have had a clue that there would be demand. We noticed that when the traffic died down, there was one person who still didn't receive salad dressing and soft drinks. The waitress-bartender was just doing paperwork at the bar then. The good news was that the food and drinks were excellent! Overall, we were happy with our experience. January 2, 2014
Rated 5.0 out of 5.0 by Good price and nice accomadations. This hotel is fairly new and is still in good shape. A good location close to anything that could be needed while traveling. The bar and restaurant staff are nice and good servers. They had happy hour specials and had trivia that night. Would stay there again. December 15, 2013
Rated 2.0 out of 5.0 by No improvement I stayed at this Holiday Inn about 6 months ago and encountered unfriendly staff and a room in need of repair. Since I travel through Macon frequently I thought I would give it another shot. The young lady who checked me in was fine. Others, including housekeeping and front desk staff were not friendly and at times rather rude. I travel a lot and a smile and good attitude are always welcome! Unfortunately the room was again in need of repair. The shower tiles were loose, window curtains unattached and the walls were in need of paint. I think this hotel sees some hard partying and it needs better maintenance. I like the sound of a train so they didn't bother me. It's always good to travel with earplugs! December 6, 2013
Rated 5.0 out of 5.0 by Great location, room, and value This was my first stay at this location and it was excellent. I would highly recommend it. Preferred members receive a voucher for a free breakfast buffet which was also really good. Convenient to shopping and the highway. The room decor is really nice. I stayed in a room with two queen beds, flat screen, microwave and refrigerator. Overall great experience and will probably stay here again. November 25, 2013
Rated 4.0 out of 5.0 by Holiday Inn-Macon North Overall this is a very nice hotel. The biggest issue is that it is right beside a train track so my husband and I were awakened 3 times during the night when a train would pass. November 22, 2013
Rated 3.0 out of 5.0 by not bad Not too bad, but ehh. Quite a few lady bugs crawling all over the room, and ended up being in a handicap room without asking for it. Bed was comfy, but room could have used some work, like painting November 14, 2013
Rated 4.0 out of 5.0 by Good value, good hotel, good location Enjoyed my 1 night stay. Clean hotel. Clean room. Good location. November 13, 2013
Rated 5.0 out of 5.0 by GREAT STAY Arrived Friday evening around 6pm. Hotel lobby was bright, clean and inviting. Room was clean and quite. Breakfast was great. The entire Hotel was very nice. I would guess the property is 5-7 years old and has been taken care of. Front Desk personnel were great. Enjoyed our two nights. Will definitely return. November 9, 2013
Rated 5.0 out of 5.0 by Awesome Experience!! I really enjoyed my stay at the Holiday Inn - Macon North location this past weekend. The hotel has undergone new renovations and it's really lovely. The staff members were extremely friendly; I had to call Housekeeping for extra bath towels and they were promptly delivered... no wait at all. I especially want to mention that the dinning hall staff are wonderful and very friendly. Heather was our breakfast buffet server/hostess and she was fabulous. She greeted all residents with a big smile and very jovial personality. I plan to visit this location again in the near future. November 6, 2013
Rated 3.0 out of 5.0 by Style at the cost of function. Several issues with this location annoyed me. 1st room I was assigned was actually a conf had to cart my stuff back down to desk to get another room. Selected room type not available. Got smaller room. sink in bathroom was stylish but almost unusable. Large bowl on a tall countertop. Top of bowl was up to just above my elbows...and I'm 5'10". Very impractical. Water saver shower head was almost useless. Water used comes from local river, and goes back to the river after hotel saves money and costs me time in the shower but no real water savings if regular showerhead is used. October 21, 2013
Rated 5.0 out of 5.0 by Staff & Comfortable bed and great service The Staff was just wonderful & I have used this Holiday Inn off & on for going on two years. October 18, 2013
Rated 5.0 out of 5.0 by Great Over night Stay!!! This hotel is a very contemporary designed Holiday Inn. Staff is very warm and courteous. Rooms are clean. Love their Happy Hour at bar. $5 all you can drink for an hour. Shag Dance night on Thursdays is an extra delight. Ample of variety in breakfast at morning for only $4. Its worth your money when staying at this hotel. Would stay here again. October 17, 2013
Rated 4.0 out of 5.0 by As expected from an IHG hotel The hotel was wonderful... however I did have a bit of an issue with the tax exempt status of my stay, which is not an issue I've had with a hotel before. October 15, 2013
Rated 2.0 out of 5.0 by Very disappointed We visited this Holiday Inn and it was unbelieveable.The air condition leaked all over the floor .Also the front desk woman WAS NOT very friendly at at .It was a van leave they almost hit us driving fast through the enter.When we told the front desk about there van they said" it was a One Way enter.They is no where saying " One Way.I think this is the worst Holiday Inn i've ever stayed in and I will never stay at this one again.I would give it a 0 but itbwant let me. October 12, 2013
Rated 4.0 out of 5.0 by Good except for the train. Hotel should advise guest upon check in, that the back side of the hotel is very noisy when the N&S goes by at 12PM, 2AM, 4AM and 6AM. The explanation after that fact that because of N&S,is a poor answer. The hotel needs to find a way to better insulate the rooms from that annoying noise that wakes up guest in the middle of the night. Also, the hand mikes in the conference rooms did not work even after that staff fixed them twice. October 4, 2013
Rated 5.0 out of 5.0 by Excellent staff! The staff was very nice and very friendly. Daniel went out of his way to help us. We will always stay there when in Macon! October 4, 2013
Rated 5.0 out of 5.0 by Mercer University Visit Visited this location while my son was in Macon for a college football game. The whole team was housed at this location, and you would not have known it; the rooms were quiet and comfortable. In the bathroom, the square raised-bowl sink was awkward, and tended to have water overflow to counter or floor due to high pressure of faucet as water came out. Once we got used to the water pressure issue, we did not have any more issues witht he water spilling over. The waitress in lounge area was very accomodating and helpful. Breakfast buffet offered for $3.99 was tasty and plentiful. Check out was simple. Enjoyed our stay. October 2, 2013
Rated 5.0 out of 5.0 by AWESOME CUSTOMER SERVICE!! DAN IS GREAT! Dan goes above and beyond.. Always asking what else they can do for you. Excellent staff, rooms are clean and food was good. The happy hour was a super treat. Dan accommodated our large group with the best service. Super happy could not ask for anything more... :) September 29, 2013
Rated 4.0 out of 5.0 by 5 Star Friendly I stay here on a regular basis, at least 1 night a week. The rooms are very comfortable, clean and quiet with a modern design. The staff here is what set's it apart from all others. Kem's Bar has great meals and the staff are 2nd to none. Highly Recommend. September 23, 2013
Rated 3.0 out of 5.0 by Going down I was placed by the train tracks that ran all night the first night and after request to be moved was placed in a room with a dragging door that had to be slammed to close. The now for cost breakfast requires eyes to be in you like you were a thief and when I just asked for a to go box to make the food on my plate that I had left the staff had to get the manager. This us to be the place I would reserve with when I am ever in the area but now will have to think twice. The bed was comfortable!!! September 22, 2013
Rated 4.0 out of 5.0 by Carpet dirty near walls Around the rooms the floors were consistently dirty. It's a matter of a little extra work with vacumes September 21, 2013
Rated 4.0 out of 5.0 by Better than the last time I stay at this location at least 3 times a month on business. The room service had gotten bad but this time was better than before. The food selection is not the best for a HI Hotel that is not an HI express. You even get less than you would if you were staying at an express location. I travel on business every week of the month and I always stay at a HI to get points so I am able to compare different locations. When this hotel first opened they used to provide an evening snack on the priority club floor and they no longer do that. Breakfast was also free and now they charge $3.99 for the same selection and even less than is available at a HI express. If that is important to you best stay at the location at Forsyth or other HI in Macon. It may not look as fancy but you will get more for the price. August 27, 2013
Rated 5.0 out of 5.0 by GREAT PLACE this is a great place to stay very reasonable price the breakfast is great for the price will stay again August 26, 2013
Rated 4.0 out of 5.0 by on the road NICE PLACE ,VERY FRIENDLY COURTEOUS STAFF. could use a little more staffing in kitchen , there was a jehova witness convention in the area and your poor staff ran their butts off but just could not keep up We stayed at this hotel twice once on the way down to FL. and also on the way back home and I guess this convention or conferences were going on the whole month so I feel sorry for your staff. our only complaint ,was we had a suite both times in fact it was the same room. Anyway our complaint is the sofa bed was a cheap one with a paper thin mattress. luckily my daughter is small and we put back cushions on top of mattress so she could sleep on it . in fact she wanted to sleep on the floor the second time around. other than that it would have been nice to use the Jacuzzi tub but it was broken (your staff told us that when we got the room) on our first stay but I was suprised to find it still broken 2 weeks later on our return trip. Your pricing is a little steep for a roadside hotel but if we pass that way again we would stay there again hopefully with a working Jacuzzi and a better sofa sleeper. July 14, 2013
Rated 5.0 out of 5.0 by Great location - comforable surrounding Have stayed at this hotel many times in last 2 years. Rooms are clean and comfortable. Staff is friendly. Great location for easy access to restaurants, shopping, interstate. The one time I had a problem with my room it was quickly remedied with apologies and have not had the problem since. June 10, 2013
Rated 5.0 out of 5.0 by Awesome Hotel My family and I arrived after midnight and the gentlemen at the front desk was so alert and helpful as if it was 12 noon. The hotel is beautiful and our room (2 beds) was very spacious. Pettit Family May 31, 2013
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