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Rated 4.3 out of 5 by 594 reviewers.
Rated 3.0 out of 5.0 by Great place for familes Was in town visiting friends and running the Lake Monona 20K race. It was just me and my partner, no children. This Hotel certainly caters to families with children with the inside water park. Although we found the Hotel to be clean, it seems a bit outdated. May 25, 2016
Rated 5.0 out of 5.0 by Great Service Great customer service and nice hotel for the family. May 24, 2016
Rated 5.0 out of 5.0 by Wonderful Hotel!!! The front desk staff was wonderful. They always facilitated my requests and even went the extra mile to provide more than I expected including arranging transportation for me and bringing items I requested directly to my door. When I was having issues hooking my video game system up to the internet they quickly resolved the issue. The room was clean and modern, climate control worked wonderfully, and the beds were extremely comfortable. Internet was fast and reliable. Room service was always polite, very positive, and prompt. On top of that the food was delicious! The entire staff was very courteous, professional, and seem to genuinely care about me and my happiness. That, in my opinion, is priceless. During my future trips to Madison for EPIC training I won't even consider staying anywhere else. I can't give this place enough praise! May 24, 2016
Rated 3.0 out of 5.0 by Clean room awful restaurant service We stay at this hotel the night before UWM graduation. The plan was to be fresh and relaxed before the ceremony. The restaurant service was AWFUL. 15 minutes before anyone came to the table, another 15 minutes to get drinks. The pool closed at 10 pm on a Friday night on the eve of a big event in Madison. The hotel was sold out. There was a car alarm going off from 2am on. Although the hotel was aware, nothing was done. The rooms were comfortable and very clean, the front desk check in was very nice. Considering the point of being at the hotel was to make our life easier on graduation day.. it was an epic fail. May 17, 2016
Rated 5.0 out of 5.0 by Friendly, accomodating staff! I always book with this hotel when in town for my training at Epic. The staff are always friendly and accommodating. They go out of their way to accommodate guests needs, especially when it comes to taking the shuttle to dinner in the evening. May 17, 2016
Rated 4.0 out of 5.0 by Clean and comfortable Overall, the hotel was great, except that the room was not very well laid out. It was difficult to find an outlet near a table or bed, and the shower head in the bathroom was broken. There also was not adequate overhead lighting in the room, which made it hard to work. May 16, 2016
Rated 5.0 out of 5.0 by Excellent Hotel Great lobby bar and bar in the restaurant area as well. Awesome Italian restaurant attached to the hotel. Fourth floor executive lounge was great to use. And the attached waterpark was awesome - bring your suit! May 14, 2016
Rated 4.0 out of 5.0 by Comfortable bed and great service Staff were welcoming and friendly and ensured that all of my needs were met. Enjoyed the restaurant, food was good. Really liked having a choice of pillow type, between soft and firm. May 9, 2016
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