Rated 4.2 out of 5 by 303
Rated 4.0 out of 5.0 Over all, very nice
over all it was a nice visit. nice rooms, easy navigation thruout hotel, inviting lobby, and good location. they need to pay a little more attention to bathroom cleanliness. not of any health concern, just general cleaning. would stay there again.
January 22, 2015
Rated 5.0 out of 5.0 by SandraDee13 Excellent Pizza Special and the waterpark is great for kids
Excellent priced and delicious pizza special. Waterpark is a favorite of our 7 year old. Fitness Center is in need of some new equipment.
January 21, 2015
Rated 5.0 out of 5.0 by PTOPTO Business Meetings - Nice Hotel
Courteous staff, very helpful, fast and efficient, entire staff speaks English and easy to understand, clean modern rooms, nice looking hotel, lots of amenities.
January 20, 2015
Rated 5.0 out of 5.0 by Ring79 Staff made this experience great
We had to book this trip last minute to be with a very sick relative at St. Mary's Hospital in Madison. Danielle and Pam helped get us a flexible reservation that kept our family all together and met the needs of what we were looking for. The pool was great to keep the kids entertained while the adults were back and forth to the hospital. The set up of the rooms overlooking the pool allowed everyone to meet up and decompress together even if they didn't want to go the the pool. The food and room service from Benuvenitios allowed us deal with our situation without having to stress about keeping the kids and adults fed. I wish we could have taken better advantage of the lobby bar, as it looked like it was perfect in for a drink or to meet up. Overall the experience was exactly what we needed. I'm sure under better circumstances we could have enjoyed the stay even more.
January 19, 2015
Rated 5.0 out of 5.0 by doctordj69 Wonderful Hotel
This was a great property. It was all about location, location, location. My company booked me here. The room was nice, the bed comfortable, and the restaurant was great. The shuttle drivers were top notch and courteous. Overall I enjoyed my stay.
January 19, 2015
Rated 5.0 out of 5.0 by Robel01 Great service, great for business and leisure
The hotel experience was great for us. The Waterpark was geared towards the age of my children 4 and 2. My husband was able to do business in the area and my family was entertained while he was gone. We didn't have to leave the hotel for anything. Very comfortable and would recommend staying again.
January 15, 2015
Rated 5.0 out of 5.0 by LadyHLG Nice Hotel in the Madison Area
Nice Hotel, nice staff, small water park for younger kids. Room was clean and comfortable. The only complaint I had was the room temperature was hard to regulate. Most of the time it was way too warm in the room.
January 12, 2015
Rated 4.0 out of 5.0 by WIFamilyof4 Danielle at front desk salvaged our stay!
We booked three rooms through the central reservations hotline (2 standard room & a bunk bed room). We were assured that our rooms would all be a part of our family's block of 10 rooms that all had direct pool access. When we got to our bunk bed room, it was at the opposite end of the building from the rest of our family overlooking the parking lot. When I spoke to Danielle, she explained how the miscommunication occurred and gave us the standard room rate along with breakfast vouchers. We were still very disappointed but appreciated the attempt to fix the issue and decided to stay in the room. After about an hour the toilet continued to run so we went back to Danielle and she agreed to move us to a standard room in the same block as our family. It was a holiday so I'm sure it was an inconvenience but her allowing us to move completely changed our perspective of the hotel and our ability to relax with our family...and now we're planning a return trip. Kudos to her!! (And I'll never book through the 800# again!)
January 8, 2015