Rated 4.1 out of 5 by 172
Rated 3.0 out of 5.0 by Something just not right Just Average
For the price and the name, we expected an above average hotel stay. We stayed one night and we chose Holiday Inn because of the Pool/Water Park area. In one evening, there was an elevator issue (luggage to the third floor by stairs) and an internet issue (no internet for most of our stay), and the pool had to be closed for an hour because of a broken glass (enforce the no carry-in rule). My overall impression is that either the hotel is ready for a facelift or the cleanliness leaves much to be desired.
July 28, 2014
Rated 5.0 out of 5.0 by travel 47 great night sleep and relaxing
We had a nice, relaxing stay. The staff was friendly, food was great, and it was quiet. We slept great as the beds were comfy. Great place to bring your family! We will definitely return, the location is great and easy to get around the city. Very clean hotel!
July 27, 2014
Rated 4.0 out of 5.0 by MISTER99 Nice, spacious room for the price, but...
My husband and I had a king room for two nights. The room was very clean, spacious, and had a large bathroom, kitchenette with a refrigerator, sink, and microwave. The attached restaurant had good food and service. My husband went down for breakfast one morning, loaded up his plate, and began to walk up stairs with it. A staff member stopped him and said that he needed to pay for it or use a breakfast voucher. He went to the front desk to see if we were supposed to have been given vouchers since we did not receive any. He was told that we had an option to purchase them when we reserved our room. I do not recall. Either way, the breakfast was $12. Definitely overpriced and not worth it, I have had better free continental breakfast at much cheaper hotels. Later at the bar, my husband and his two friends ordered three shots, one for each of them. A young, inexperienced bartender (who was the only one there) ask to them how to prepare the shot, proceeded to over pour, offered them the extra SIX shots he'd made, then charged them for all 9 shots. Unfortunately I was not there, and they paid for all nine after being told by the bartender that his manager said they needed to pay for all of them. I would have refused to pay for them and asked to have spoken to a manager. Other than the buffet and the bartender we had a comfortable stay, very friendly staff and clean hotel.
July 24, 2014