Rated 4.3 out of 5 by 47
Rated 4.0 out of 5.0 by Mousefavor Clean and Comfortable
The restaurant service was poor. We had a group of 10, but I ordered for my 4 boys which were seated alone and the others came later but was charged 20% gratuity. I wasn't even "served" as I had to walk up to the bar and place my order and then the boys had to go up the bar and request more beverages. The food was good, but I don' t think they were properly staffed. The hotel was full with many families.
March 15, 2013
Rated 1.0 out of 5.0 by Anthony51 Not the usual
Short version - waited five minutes before anyone was at the front desk. Never greeted as a platinum member. Had a problem with the thermostat in my FIRST room. Went back down to the front desk to ask for another room and it turned into a debate about whether or not I knew how to opperate the heating/cooling system. Finally was provided another room that had the same issue. Didn't feel like fighting the battle. AND we held a meeting the next day at this SAME HOTEL. The service from Casey was well received - she took care of all of our meeting needs. Have to re-think if we go back there next year.
February 19, 2013
Rated 5.0 out of 5.0 by Peggy64 Great place to stay
We had a great stay at this property! We received an upgrade on our room and the service was excellent!
January 10, 2013
Rated 5.0 out of 5.0 by traveler2085 Great service
Friendly employees, very accommodating and easy to work with. Helped make our stay relaxing and enjoyable.
January 2, 2013
Rated 5.0 out of 5.0 by Rick79 Everything great
I am a frequent guest at this hotel and am very impressed with the courteous and helpful staff. The weekly dinner specials are delicious. Spacious and state-of-the-art workout room.
December 20, 2012
Rated 5.0 out of 5.0 by John2323 This is a hotel!
This property is beautiful. It is in great condition. The rooms were warm and comfortable. Great bed and tv. Nicest hotel I've stayed at in Madison!
December 3, 2012
Rated 4.0 out of 5.0 by Bob1040 Comfort, Location and great price
I enjoyed staying at your hotel, The facility and amenities were excellent for the type of hotel. The cost per night was very economical. If I have one issue, it would be the lack of Holiday Inn's renowned free Breakfast Bar. Otherwise, a great hotel for my next stay in the Madison area. Thank you.
November 26, 2012
Rated 4.0 out of 5.0 by MRHA New and clean
Room and entire hotel was very clean and well kept up. Pool and exercise room was excellent.
November 15, 2012
Rated 5.0 out of 5.0 by whoa great hotel
This hotel is very clean and has friendly staff. Will stay there again.
November 7, 2012