Rated 4.2 out of 5 by 207
Rated 5.0 out of 5.0 by FSU-Gulf Guy Great Hotel With EXCELLENT Staff
A very good hotel. The two best things about it are the location and the high quality of the hotel staff. They are helpful and friendly and really go above and beyond the call of duty. Location right next to both train and subway station puts the entire city LITERALLY at the front door of the hotel, which is where the entrance to the station is. My only complaint is one that i have with almost ALL hotels in Spain -- they just can't get the air conditioning to run as cool as we expect in the US. Granted, temps in Madrid were over 100 degrees, but it seems that the air conditioning just wasn't up to task. To be fair, I have seen this problem throughout Spain.. at hotels, restaurants, stores, etc.
July 3, 2015
Rated 5.0 out of 5.0 by Danny Jesse A great resting place
What can I say? Looks can sometimes be deceiving. The exterior pictures of the hotel online make it look ugly. When I arrived, I was pleasantly surprised, but the outside of the building could still use an update. Service staff was awesome and I had no complaints. It definitely was central to all the major museums and the palace by 20min walk or a quick taxi, although the metro rail service was also an option.
June 29, 2015