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Rated 4.1 out of 5 by 149 reviewers.
Rated 3.0 out of 5.0 Internet and food Weak internet connection in room and quality of breakfast was poor. November 19, 2014
Rated 2.0 out of 5.0 by Mal aislamiento térmico y excesivo ruido en la habitación Las ventanas aislan mal a nivel térico y el sistema de climatización es muy ruidoso funcionando únicamente en una zona de la habitación. El dormitorio no recibía climatización. Además, el dormitorio estaba pared con pared con los ascensores, tres en este hotel, cuyo ruido termina despertándote cuando el resto de huéspedes empiezan a utilizarlo por la mañana. Habitaciones poco renovadas con deficiencias en el mobiliario. Parking con acceso rebuscado. Es complicado encontrarlo cuando accedes con el vehículo, pero es más complicado llegar a la recepción transportando maletas porque utilizas un ascensor interno que termina en una escalera de una decena de escalones de bajada a la recepción o de subida cuando quieres ir al coche, escaleras muy estrechas que hacen de cuello de botellas cuando varios huéspedes deseamos acceder al parking. November 19, 2014
Rated 5.0 out of 5.0 by As efficient and welcoming as ever Look forward to using this hotel. Efficient and welcoming staff, good food, clean room (albeit a little dated in appearance). November 18, 2014
Rated 4.0 out of 5.0 by Do not get dinner in the hotel restaurant... Stayed for the business. Hotel is good overall. The restaurant is only good for breakfast, though. We tried to have dinner there twice - once there was a buffet which was OK. The other time we selected food from the menu, which is not that huge but seems fine. I received Carpaccio as starter which I believe was frozen before serving - with no taste and a lot of water. Second course - burger - had meat which I dont believe was fresh (and most likely re-frozen multiple times based on its substance). When complained, the main waiter from the restaurant tried to persuade us that meat is fresh. We did not pay for the burgers and carpaccio in the end, though. The approach of main waiter could have, however, been much more "customer friendly". November 16, 2014
Rated 5.0 out of 5.0 by Close to stadium I really enjoyed my stay here and would have enjoyed it more had Liverpool beaten Real - but that'n not the hotel's fault. November 15, 2014
Rated 5.0 out of 5.0 by cama cómoda y muy buen desayuno Hotel bien situado, habitraciones cómodas y excelente desayuno November 14, 2014
Rated 3.0 out of 5.0 by Great location BUT..... A little chaotic as some of the staff were on strike. Not enough towels in the room when we arrived, never got a kettle to allow us to make tea or coffee in the room in spite of requesting one. Upgraded to the Executive (top) floor then kept awake first by a heavy thunderstorm causing dripping sounds on the ceiling on the first night. The second night's sleep was disrupted by loud Spanish conversation from another room as the walls were not very well soundproofed. Possibly a poor impression as the hotel was clearly understaffed due to the strike. November 10, 2014
Rated 2.0 out of 5.0 by Really not clean in rooms We arrived at the hotel and had to wait for up to an hour to check in as no room was ready.We then had to ask again if our room was ready they did not come to get us. So finally got to the room expecting something very good and was surprised how very dirty the carpets were so we kept our shoes on at all times.The rooms had not been decorated in years and the tea and coffee facilitys were poor only one tea bag per person per day ,so we went out and bought these for ourselves. We expected a lot from this hotel as it is rated as 4 stars any way after 2 days we moved to a different hotel a little further away.very disappointed . November 10, 2014
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