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Rated 4.1 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by Conference comfortable visit, friendly and fast response (eg. bringing iron in the room in less than 5 mins) December 7, 2014
Rated 5.0 out of 5.0 by Agrdecimiento ruego se transmita al persona mi satisfacción por el trato recibido. December 1, 2014
Rated 4.0 out of 5.0 by nice rooms limited food choice in the hotel This is a nice hotel, conveniently located for the Bernabeu stadium but not for the city centre (about 30 minutes by metro) . Although the food choice in the hotel is limited you are next to a shopping mall with plenty of good restaurants November 23, 2014
Rated 5.0 out of 5.0 by Excelente hotel y excelente atención Todo excelente. La habitación, las instalaciones, el personal. Llegué a las 12:00 y ya pude disponer de la habitación. El trato del personal excelente. November 20, 2014
Rated 3.0 out of 5.0 Internet and food Weak internet connection in room and quality of breakfast was poor. November 19, 2014
Rated 2.0 out of 5.0 by Mal aislamiento térmico y excesivo ruido en la habitación Las ventanas aislan mal a nivel térico y el sistema de climatización es muy ruidoso funcionando únicamente en una zona de la habitación. El dormitorio no recibía climatización. Además, el dormitorio estaba pared con pared con los ascensores, tres en este hotel, cuyo ruido termina despertándote cuando el resto de huéspedes empiezan a utilizarlo por la mañana. Habitaciones poco renovadas con deficiencias en el mobiliario. Parking con acceso rebuscado. Es complicado encontrarlo cuando accedes con el vehículo, pero es más complicado llegar a la recepción transportando maletas porque utilizas un ascensor interno que termina en una escalera de una decena de escalones de bajada a la recepción o de subida cuando quieres ir al coche, escaleras muy estrechas que hacen de cuello de botellas cuando varios huéspedes deseamos acceder al parking. November 19, 2014
Rated 5.0 out of 5.0 by As efficient and welcoming as ever Look forward to using this hotel. Efficient and welcoming staff, good food, clean room (albeit a little dated in appearance). November 18, 2014
Rated 4.0 out of 5.0 by Do not get dinner in the hotel restaurant... Stayed for the business. Hotel is good overall. The restaurant is only good for breakfast, though. We tried to have dinner there twice - once there was a buffet which was OK. The other time we selected food from the menu, which is not that huge but seems fine. I received Carpaccio as starter which I believe was frozen before serving - with no taste and a lot of water. Second course - burger - had meat which I dont believe was fresh (and most likely re-frozen multiple times based on its substance). When complained, the main waiter from the restaurant tried to persuade us that meat is fresh. We did not pay for the burgers and carpaccio in the end, though. The approach of main waiter could have, however, been much more "customer friendly". November 16, 2014
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