Rated 4.2 out of 5 by 458
Rated 5.0 out of 5.0 by Adi2 Wonderful family friendly Hotel
Wonderful family friendly hotel. The children love the pool and the play area. The food is great and the children really enjoy the pancake machine at breakfast.
April 22, 2015
Rated 1.0 out of 5.0 by mr jagos Bad mangment
over all I wouldt recommend this hotel the simple fact is the staff and run down bedrooms the only person that we encountered that was pleasant was the lady in the health club she was lovley and made us smile the manger was like a bull dog !!
April 21, 2015
Rated 3.0 out of 5.0 by ajarv1 business clients need invoices
When a guest experiences problems its how you respond that is important. blaming the guest for the room not being made up when they complain is not smart. If the system is down and you cant produce the bill but promise to send it via email, then make sure you do what you say you are going to do. don't make the customer chase you for the bill.
April 17, 2015
Rated 4.0 out of 5.0 by Windwitch quick stop over
arrived quite late in the evening, nice dinner in the restaurant, breakfast was ok, I detest those mugs you get now with nowhere to put a teaspoon except on the table surface - messy.
The internet code didn't work in the morning so I had to get another one.
They lost the card details that had booked the room and so it all had to be done again.
Nice to have a later check out time too rather than being rushed straight from breakfast, meant I could work privately in my room for a while before leaving.
Other than that nice and clean and not bad for a business stop over.
April 15, 2015
Rated 4.0 out of 5.0 by Mary214 Great service
The staff make this hotel. They are attentive and friendly without being intrusive. The hotel looks typically 1960's from the outside but it is well maintained and the common areas are spotlessly clean and tidy. Room furniture could do with an update, but that is being picky.
April 15, 2015
Rated 5.0 out of 5.0 by mickB666 Holiday Inn maidenhead
Nice hotel, booked as part of a legoland package. Had everything we needed and not too far from the park.
April 14, 2015
Rated 2.0 out of 5.0 by craigukmanc Shocking staff, shocking experience
Had numerous problems over my two night stay. Staff are poor communicators with low knowledge about their own hotel. I asked a member of staff in the restaurant what time check out was and they simply didnt know and told me to go to reception. Meal in restaurant was abysmal. Poor service, poor food. Items on menu not available and items not described properly. Staff then argue with you when the items arrive. A Baked Alaska is not a cheesecake and never will be!
April 13, 2015
Rated 4.0 out of 5.0 by Csue12 Comfortabe
Overall it is a pleasant stay in Holiday Inn Maidenhead, especially staff in the restaurant. I will suggest need one more luggage stand available in the room. As an oversea traveler, it will be more convenience.
April 11, 2015