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Rated 4.2 out of 5 by 321 reviewers.
Rated 4.0 out of 5.0 by Comfortable Stay Excellent restaurant really friendly staff, reception staff seemingly mixed up my colleagues and my room and bill, but nevermind we enjoyed our stay. February 19, 2013
Rated 5.0 out of 5.0 by Everything you need We've stopped at this hotel a few times now. We like it especially the pool and the gym. It's not in the town centre (not far away) which we favour. The staff are always friendly and helpful. Excellent parking and easy access to motorways. We've used it for trips to Windsor & West London. It may not have a 'grande' appearance but has everything else! February 12, 2013
Rated 5.0 out of 5.0 by Friendly relaxed atmosphere. The staff in this Hotel are fantastic. Nothing is too much trouble for them, they really go the extra mile to make your stay perfect and make you feel welcome. Restaurant staff are especially helpful and the food is first class. As a business traveller, I am looking to relax in the evening and this Hotel has a spacious, well equiped gym, and a great sauna, steam room and pool. Always enjoy my stay here. February 1, 2013
Rated 5.0 out of 5.0 by Out of date The hotel was comfortable but sorry to say out of date milk in room and no stopper in basin in bathroom and temperature in Room not warm enough. January 12, 2013
Rated 3.0 out of 5.0 by New Year's Eve Good value for money. Rooms very comfortable and clean. Dinner was good but took 3 hours to serve and wasn't finished until after 11pm far too late. January 5, 2013
Rated 4.0 out of 5.0 by Relaxing Stay We enjoyed our two night stay and found our twin double-bedded room to be clean, of reasonable size and relatively quiet given that it was located fairly near to the main bar area. Unfortunately, we found the pre-set room temperature to be slightly colder than we would have liked. The breakfast was good and we didn't experience any queues at the buffet counters. The restaurant area was clean and the service was friendly yet unobstrusive. We only ate evening snacks (sandwiches) from the bar area, which were well presented and good value, particularly with a portion of chunky chips! The bar was very quiet on both nights and lacked atmosphere but as we were there for a relaxing stay, it suited us fine. Service was generally friendly at all times. The good sized swimming pool was fairly empty when we used it, which allowed us to swim without having to dodge others. Although the pool water was nice and warm, we thought that the Jacuzzi wasn't hot enough. The hotel is a 25 minute stroll to Maidenhead, although Windsor (15 minute car ride away) is a nicer place to visit with a greater chioce of restaurants, shops and bars. Overall, we thoroughly enjoyed our stay at this hotel. December 18, 2012
Rated 5.0 out of 5.0 by A Super Stay! This Hotel was very comfortable and clean. The staff were all very friendly and helpful. The breakfast was great and served in a very relaxed way for a buffet, no pushing and shoving! I would definitely stay here again and definitely recommend it to others. December 15, 2012
Rated 5.0 out of 5.0 by 2 night stay Very comfortable, extra pillows supplied on request. Good location able to walk into Maidenhead, but quiet on a night. December 7, 2012
Rated 2.0 out of 5.0 by Lobby and Bar Area Cold atmosphere needs to be smaller roooms to generate warmth November 20, 2012
Rated 2.0 out of 5.0 by Hotel needs better managers who are more customer focussed Hotel needs better managers who are more customer focussed Too few staff on reception - no reaction to long queues No Priority club recognition November 19, 2012
Rated 4.0 out of 5.0 by Overall good stay Nice comfortable room good breakfast tea and coffee from the bar rather expensive and housekeeping turned up to clean room at 8.30 whilst we were still asleep but overall good stay. November 12, 2012
Rated 4.0 out of 5.0 by seeking relaxation? Attended this hotel for a ball and pleasantly surprised by quality of hot buffet served, well done. Bed in room was too soft although available space was good. Bar staff too busy speaking to each other rather than attending to customers and one in particular found it too much effort to hand you your change in person, so he left on the counter expecting you to walk to him and collect it. Very bad manners, particularly when there were only two or three customers present. This was not just my experience but I witnessed it occur to other guests as well. No 'quiet' room available so if you wanted peace and quiet it was either your bedroom or the busy foyer lounge with kids running around unsupervised and constant draughts with the foot fall of guests. November 11, 2012
Rated 5.0 out of 5.0 by Excellent Stay We stayed for two nights. The room was excellent in every respect, spotlessly clean, comfortable and well appointed. All staff were polite, warm and welcoming. We did not eat in the hotel but used the bar lounge which was a very relaxing and pleasant area though we felt that drinks prices were high. Overall we had a thoroughly enjoyable stay. We would recommend this hotel highly and use it again if we were in the area. November 9, 2012
Rated 4.0 out of 5.0 by Maidenhead Windsor - Half Term with kids Staff (in the hotel!) are great, very friendly, especially at Check In and in the Restaurant. Restaurant food is a bit random, doesn't always arrive as described on the menu, is also very slow to arrive, don't count on eating in much less than 90 minutes if you're having a couple of courses. Kids love the pool despite the access being a bit odd from the changing room - also an arbitrary rule about ages in the changing room is strictly enforced for children - my wife couldn't have our 7 year old boy with her despite his special needs. Pool staff seem to dislike the intrusion of hotel guests in their sports club and can be a bit grumpy ! Would recommend staying there - we do as a family of four quite frequently - just don't expect too much of the food ! November 7, 2012
Rated 5.0 out of 5.0 by Home from home Very nice hotel with friendly staff, food was very nice although not a large menu the buffet was lovely. Room was clean, comfortable and quite. Our second year stay and will be defiantly making it a 3rd next year. November 5, 2012
Rated 5.0 out of 5.0 by Lovely Hotel Amazing staff - really make this hotel stand out from the rest of the group (& other brands). If you forget to book breakfast then you can buy at a discounted rate from the guys on reception. The "executive" room was lovely & the hotel facilities were brilliant. However - the choice we made to have breakfast in our room on the first morning was a big disappointment. The continental side was great - most items are sealed & you assemble yourself, however we decided on a treat to upgrade to the cooked breakfast delivery alongside the general continental offering. It was the cooked part that was very disappointing & actually made us get up earlier the following day to eat fresher & warmer food in the restaurant (with no tray charge!) I must mention how brilliant the evening meal room services were - the meals we ordered (&service we had) more than made up for the slightly off breakfast. The chef&team involved for the evening restaurant/room service should be highly commended - each night we stayed we had room service main meals&extras and it was delicious. October 29, 2012
Rated 4.0 out of 5.0 by Lovely staff. Covenient location I really enjoyed staying here. The room was on the small side but we weren't in it that much. The swimming pool was lovely and the whole place was better than I expected. October 28, 2012
Rated 4.0 out of 5.0 by Rhys Lots of young families around as Legoland is not far away. Great gym and pool facilities. Very good room price for a Friday night. October 26, 2012
Rated 5.0 out of 5.0 by THIS PLACE ROCKS ALL I CAN SAY IS ..... FIRST CLASS ......THE STAFF ARE JUST OUT THIS WORLD, AND THE FOOD IS FIRST CLASS ..... I WILL BE BACK ON THE 26 oct 2012 because me and my boyfriend are getting engaged that night. ......... and i cant wait......... also the staff always make you feel very welcome . keep up the good work October 25, 2012
Rated 5.0 out of 5.0 by Mr It was a nice experience with the whole family. Wish to be there again soon, with friends and family October 18, 2012
Rated 4.0 out of 5.0 by Would go back again! Nice comfortable room, a little noisy though as we were near an exit and i think there had been a wedding reception so a few people leaving late at night. Nothing really not to like, really reasonable price for a double exec room, free bottled water, coffee, chocolate. Nice touches for the kids - activity pack each when we got there and free milk and cookies before bed. Breakfast was lovely, lots of choice. We ate in the bar area the night before, food was a little expensive but it was nice so i don 't mind! I would have preferred to eat in the Restaurant but it didn't open until 6:30 so that was too late for us with the kids. We need to be eating about an hour before that. October 14, 2012
Rated 4.0 out of 5.0 by Don`t judge a book by its cover On arriving my heart sank, a drab concete building behind a petrol station! On finding reception I was able to confirm my special requests. ! cycle to be kept in room.. sorted, early breakfast.. sorted, leave room available for a little longer .. sorted. Everywhere we went was very clean with helpfull staff, a basic room , on price, but it was all we needed and more. The food was fine and being able to start breakfast 20 mins early was a great bonus. The one point which was a let down was the cleanliness of the mens toilets by the bar, this could be men don`t care and the cleaning rota was out of sink with the usage! So all in a great stay for the purpose and price. September 28, 2012
Rated 3.0 out of 5.0 by Inside create, outside dated The Holiday Inn, Maidenhead, is a pretty pleasant hotel. I have not heard much or actually any noise from neighbours or people outside the room. It is set in a bit of greenery that helps too. The breakfast buffet was excellent and check-in/out was easy. The only main draw back is that there is a hand car wash (with buckets and sponge and karchers) in the car park which makes the hotel look a bit industrial. The hotel's exterior is 70s concrete design but that is part of architecture of that time. However, this fact combined with the large and rather uncoordinated car park that shows a lot of asphalt and little green it makes it very unpleasant and impersonal. The small car park in the front is just about bearable but the large one at the rear looks like at a ferry terminal. Urgent improvement is welcome here. September 24, 2012
Rated 5.0 out of 5.0 by Recommended Excellent value, the staff were 1st class, friendly and helpful, would definately recommend September 21, 2012
Rated 4.0 out of 5.0 by Great value and comfortable bed We had a good experience, the room was simple but clean and functional. The hotel is quiet at night and conveniently located within walking distance of the train station. We would definitely return if we needed somewhere to stay in the area as the beds are really comfortable. September 16, 2012
Rated 3.0 out of 5.0 by My stay Compared to other Holiday Inns - this was like a kids creche and not up to Priority Platinum club standard - I did not feel like a Platinum member while at this hotel......unlike the Holiday Inn at Media City which is always GREAT no matter what type of guest you are September 16, 2012
Rated 5.0 out of 5.0 by Value for money A great hotel within easy reach of maidenhead and london, free parkng, swimming pool great value for money. September 14, 2012
Rated 5.0 out of 5.0 by Normal Great Standard Well done Maidenhead/Windsor Holiday Inn.... you never let us down... We come up to stay with you every year and have done for 11 years and it's always the same good standard and good service. September 9, 2012
Rated 4.0 out of 5.0 by Happy to return here for another stay We have stayed here many times. It is a comfortable hotel not far from London with a pool, sauna, steam room, gym and cardio machines.We did not have dinner here this time as the menu did not grab us. But we enjoyed our breakfast enormously. It was all very fresh and a great selection. Staff around the hotel were all very friendly, greeting us as we walked around and the manageress in charge of dining at breakfast was extremely friendly and helpful (I wish I had noted her name so I could commend her personally, she made such an impression). The hotel seemed very fresh and clean and we very much enjoyed our stay. September 8, 2012
Rated 5.0 out of 5.0 by great place to stop for a trip to Legoland We have now been twice to the Holiday Inn at Maidenhead and can not fault it. The staff are polite and helpful. The rooms are clean on arrival and are cleaned, beds made and fresh towels left for the juration of your stay. The only food we had was the breakfast each morning, but again can not fault the service or the food. Great selection from full english to cereals and toast. There is also a swimming pool which you are able to use (great if you have children) during your stay. Even towels are provided at the pool. Can not fault at all would definitely stay here again if we ever went to Legoland or the London area. A* September 1, 2012
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