Rated 4.2 out of 5 by 215
Rated 5.0 out of 5.0 by SandG017 Legoland Package
Stayed for two nights to go to Legoland with my wife and two grandaughters (6&10) . We arrived early to book in and were told the room wasn't available although we will rush it through for you . Within 20mins they contacted me on my mobile to say the room was ready , didn't even get chance to finish our snacks . How's that for service !! Room good for our requiements . Food really good and plenty of choice . The girls enjoyed the buffet both evening and breakfast . The pancake machine was a big hit with them for breakfast . The restaurant staff were attentive at all times during the meals as were all other staff throughout the hotel .
Great stay would certainly recomend to anybody .
Well done to every one concerned .
August 18, 2013
Rated 4.0 out of 5.0 by Jancenn Value for money
It is a comfortable hotel for a weekend away. Take advantage of the spa facilities- it is very good for the price!!
August 18, 2013
Rated 4.0 out of 5.0 by Sosso68 Good value for money
I can't fault the hotel - room was immaculate and breakfast was very tasty. The only thing that I would have loved was to have free WIFI in the room.
August 17, 2013
Rated 1.0 out of 5.0 by Imran724 Broken door, next to a fire exit which had a cracked window
** Staff refused to change room despite several attempts.
** Air con did not work properly
** Booked late checkout but was disturbed several times by calls and knocking on door by staff.
August 17, 2013
Rated 4.0 out of 5.0 by Guestreview Great hotel, don't let the reception staff put you off!
My husband and I recently stayed here for two nights whilst attending a wedding. We had a lovely, clean, comfortable room (although next time I would upgrade to a king sized bed). It was easy to park. The breakfast was tasty with lots of choice. The staff in the breakfast room were efficient, polite and welcoming. Overall we really enjoyed our stay.
The only down side of our visit was checking in and checking out. The reception staff were particularly unfriendly and did not make us feel welcome at all. When we arrived we did not receive a hello or even a smile. They are the first and last people any guest will see, they are the face of the hotel and the brand. They should be smiling, ready to greet visitors, and not just ignore them and leave them standing there whilst they finish whatever they are doing behind the desk. A simple hello and I'll be with you in a moment is not too much to ask. Having mentioned this to few of the other guests that we met at the hotel it appears that this is normal behavior from reception staff.
August 15, 2013
Rated 5.0 out of 5.0 by Lego73 Excellent staff and very child friendly
I stay at many hotels and many holiday Inn's and from the exterior of this I was not expecting much, however from the second I stepped inside I was impressed.
We visited as a family 2 adults a d 2 kids 7 and 9) during a 2 night visit to Legoland. The staff were some of the best I have came across in many years. The hotel really goes out of its way to make the children's stay catered for.
A play area, access to the pool (and time set aside specifically for kids activities), board games, cookies and milk left for them to help themselves.
I recommend this hotel highly and if I am in the area again will certainly stay again.
A credit to the chain.
August 13, 2013
Rated 5.0 out of 5.0 by strawbs great for kids.
We found the hotel really clean. The staff were friendly and helpful.
I loved the little extras for the children like a welcome pack with drawing. Also free cookies and milk at bed time. To top it all i liked the cup of tea/coffee available to take on your journey. Very impressed!
August 12, 2013
Rated 1.0 out of 5.0 by SuffolkJenn Bad choice of hotel
My husband and I travel extensively and stay in hotels on a regular basis (including Holiday Inns and Holiday Inn expresses). This is the worst hotel we have been to for a very long time.. We actually didn't stay the night but left and checked in to another hotel. The public areas felt grubby, the double room was very small and the cheapest Internet / wifi on offer was £5 per hour!
August 12, 2013
Rated 4.0 out of 5.0 by Whizzer Modernisation
Room lighting needs much to be desired, practical thought has not gone into the planing. Try reading in bed! Ladies applying makeup! This seems to have been recent work and the problem may have been limited to my room.
August 12, 2013
Rated 3.0 out of 5.0 by orngng Room for improvement
This is my first experience with Holiday Inn. My disppointment was the mini fridge did not work and the TV was not functioning. Why i choose this location was the fact there was Spirit leisure club. Swimming, sauna and gym. The facilities was excellent. Else i would not book again unless the rooms are improved.
August 11, 2013
Rated 5.0 out of 5.0 by Slackie158 Great hotel for families
Stayed at holiday in maidenhead whilst we were visiting windsor and legoland.
Upon arrival it looks like a block of offices but as you turn the corner you see the large foyer at the side.
Had a family suite,great room with lots of space,only downside was the large free standing light didnt stay on and there was a smell in the bathroom when using the sink.
Food was good and decent breakfast.
Swimming pool was fab along with fitness facilities,would definately stay here again xxx
August 11, 2013
Rated 4.0 out of 5.0 by Klci Amazing friendlyness of whole staff
From room mate to manager, amazingly dedicated and friendlyness staff
August 11, 2013
Rated 2.0 out of 5.0 by Jmdp Tiny rooms
The common areas are okay at this hotel, the gym and swimming pool are good, but the rooms are tiny and not that well maintained. The room didn't feel big enough for two people, especially to get ready for a wedding in. The hotel was very busy and as a result there were big queues for the reception desk and we were ignored at breakfast. I would definitely not recommend staying here.
August 11, 2013
Rated 5.0 out of 5.0 by Robbokay Family friendly break
We booked this as part of a legoland holiday and picked the holiday inn because we know they have very good standards. We weren't, disappointed.
The staff were extremely helpful and friendly and our 7 year old nephew was catered for with a play area and ' kids eat free' offer if we dined in the restaurant. We were very happy with the meals in the restaurant, we already knew that the breakfasts were good..
A very successful stay.
August 10, 2013
Rated 5.0 out of 5.0 by Janester Top marks for location, rooms, staff and facilities!
We love this hotel! We stayed recently for 4 nights (DB&B) with our 4 year old and 11 month old. The staff couldn’t be more helpful (the manager even helped with feeding our baby who is a very poor eater) and the rooms are bright and clean with all the amenities you need. This includes air conditioning which was greatly appreciated. The swimming pool and fitness room is fab (as are the health club staff, so friendly and helpful). Breakfast was plentiful with lots of choice (our son loved the pancake machine!) and dinner was delicious. We were especially fond of the kiddy play area beside the lounge which meant that we could enjoy dinner while the children played – genius idea! The location is excellent for Legoland and it’s just a 10 minute walk to the train station if you want a trip to London. We had booked another well-known hotel near Windsor for the remaining 3 nights of our holiday. We paid much more for it but were disappointed to find that the rooms were quite dark and had no air conditioning. We didn’t want to finish our holiday on a negative note so we booked an additional night back at the Holiday Inn! I think that says it all. We’ll be back!
August 9, 2013
Rated 5.0 out of 5.0 by KSLim Great service at an affordable price
My family and I have a fab 2-day break. Staffs are very friendly and services are 5 star. Will definitely recommend this hotel.
August 8, 2013
Rated 5.0 out of 5.0 by blonde56 great service
Welcoming staff and great service at this particular hotel.Super pool and great for children.Very convenient for Lego Landso good location
August 5, 2013
Rated 4.0 out of 5.0 by sammy01 comfortable room
having stayed two nights with our grandchildren for legoland trip we found the room very nice, with two double beds and plenty of space! food prices are on the expensive side, and unfortunately our grandson has a peanut allergy which proved to be a problem on our first night as the cooking staff were relief and would not take responsibility for any possibility of contanimation. I have to say our waitress (sorry i should have taken her name) was so helpful in order to ensure he could have something to eat and made numerous trips to the kitchen to fnd something they would cook for him eventualy. no probs at all the next day with the normal kitchen staff and he made up for it with the breakfast!!! All in all a good experience and the added extra of the swimming pool made it even more enjoyable for the children.
August 5, 2013
Rated 4.0 out of 5.0 by Rooti Clean and comfortable room
Just stayed for one night but the room was comfortable and we had everything that we needed. Staff were friendly and helpful. Would stay here again
August 4, 2013
Rated 5.0 out of 5.0 by Proudmam Perfect for families
Stayed here with my 7 year old son. The whole process from start to finish was easy. Please don't be put off from the hotel exterior, it's very dated. The interior was far better than I expected from a Holiday Inn, check in was quick and simple. The bar area was spacious and restaurant was spot on - kids eat free, there's a self serve buffet for the kids and they can eat as much as they like (a very good selection of hot food with dessert). Breakfast was superb with a pancake machine - my son was delighted!! Staff were friendly and pleasant. My only gripe was that I booked five months in advance and my sister booked one month in advance and paid £40 less than me, I didn't complain because I figured you book late and take your chance!
Overall a lovely stay and I wouldn't hesitate to book again or recommend - and I'm very, very fussy!!
August 3, 2013
Rated 5.0 out of 5.0 by TC001 Excellent Staff
I stayed here with my six-year old son for two nights whilst visiting LEGOLAND.
The room was clean and comfortable, although not very big, and the A/C worked efficiently - and not too noisy - a rarity indeed!
The staff were excellent (not something I usually say) friendly and helpful; nothing was too much trouble.
Whilst being very child-friendly it certainly wasn't overrun by over excited children and their errant parents (something which I have encountered at other hotels aiming at the LEGOLAND market).
The only disappointment of the stay was the restaurant, not because of poor food or service; but because it resembled a cafeteria! The children's buffet was a real hit with my son and it wasn't the usual mêlée encountered at free buffets.
I wouldn't hesitate to recommend this hotel for leisure or business, and will certainly stay here again on my next visit to LEGOLAND.
July 31, 2013
Rated 4.0 out of 5.0 by JonnyM Good location, facilities, and value.
First time at Holiday Inn, and the crucial point for Mrs. M was the clean room. Perfect start! In addition, the room was quiet, the service was efficient and the general air was relaxing. So, well done. Pity about the bar prices, though!!
July 29, 2013
Rated 4.0 out of 5.0 by Tracyok2 City break
Really busy,nice place very affordable accommodation to say its London
July 29, 2013
Rated 4.0 out of 5.0 by Macksparky Very Good BUT breakfast can be a chore !
Stayed twice for several days. Had to ask 3 times+ for coffee at breakfast before it arrived taking +30 mins. The meal was finished at that point. This is a common theme and occurred on several days both in May and July when I stayed. I suggest self-service on the Coffee using coffee pump-flasks. Staff seem over-pressed at breakfast. When I'm rushing out to work this is very irritating.
July 29, 2013
Rated 5.0 out of 5.0 by Scott747 Excellent value
Excellent value and can highly recommend. We stayed for a visit to legoland and found it to be clean, tidy and really good value. The food and service was great along with a rally good choice for both adults and children.
Would have to hesitation to recommend to other families
July 27, 2013
Rated 3.0 out of 5.0 by Pigeonpie You get what you pay for
I stayed with my husband for two nights as we were at a wedding nearby. We were told on check in that we could book breakfast in the restaurant for £9.50 or pay on the day for £14.50 which we thought was very steep for a breakfast . When we located the bar area we noted that you could order breakfast rolls for between £4- £6. Much more reasonably priced however quality was lacking. The egg and mushroom muffin was very disappointing. There were two mushrooms, the egg was plastic tasting and the muffin was very thin.
The hotel room needed refurbishment. The furniture was scratched and old. The most frustrating thing about the room were the lights. The switches did not seem to work the bedside lights. It was either all or nothing. The air-conditioning (which was badly needed when we stayed) switched itself off in the middle of the night and then needed rebooting.
If you need a cheap place to stay this meets the criteria but don't expect luxury think cheap resort in Tenerife.
July 21, 2013
Rated 5.0 out of 5.0 by JJude Excellent staff
I found the hotel very comfotable with excellent, polite, professional staff. Thankyou !
July 20, 2013
Rated 5.0 out of 5.0 by DUNCS VERY VERY SATISFIED
HAVE STAYED AT MANY HOLIDAY INNS OVER THE YEARS AND HAVE ALWAYS BEEN HAPPY BUT THIS LOCATION EXCELS. VERY CLEAN, EFFICIENTLY RUN ETC BUT THE BIG DIFFERENCE HERE IS THE STAFF. DURING OUR STAY EVERY MEMBER OF STAFF WE ENCOUNTERED WAS POLITE, HAPPY AND ALWAYS HAPPY TO HELP AS MUCH AS POSSIBLE. IMPRESSED WITH THE POOL AND SPA AREA TOO.
July 16, 2013
Rated 5.0 out of 5.0 by Lou35 Great children's facilities and comfortable rooms
Stayed with family after a trip to Legoland. We have stayed at a few Holiday Inns and this is in our top 3. One big advantage for us was the dedicated playroom - our 4 year old daughter loved it and couldn't wait to go in there at every opportunity! The rooms are comfortable - not the biggest we have stayed in but nice all the same. One thing I did notice was how quiet it was at night, plus the bed was more comfortable than at other HIs we have stayed at.
We also opted for a bar meal in the evening and breakfast in the restaurant the following morning. Both meals were very nice with efficient service. I would recommend this hotel to others.
July 15, 2013
Rated 5.0 out of 5.0 by Dik1567 Brilliant
We were using hotel as a base for visiting Legoland. From the moment we arrived the hotel was great and the service fantastic. From the moment we checked and and sat down with a complimentary drink my wife said she'd never felt so relaxed for months.
Also big thank you for room upgrade. Didn't expect it using reward points, but really added something special to a great weekend away
July 13, 2013