Rated 4.1 out of 5 by 133
Rated 4.0 out of 5.0 by grz979 Worth using this hotel when in Windsor
Together with my mum & 5 year old son, we booked this hotel for 3 nights during our stay in Windsor. Overall, the hotel is very clean, good choice of breakfast, staff are really friendly and helpful and it is approx 15 mins away from Windsor Castle on foot. Also a convenient hotel for visiting Legoland which we also did. The only thing which I think Hotel should improve was that the sofa bed which my son slept on was not comfortable especially after a very long day. All the rest was fine.
September 27, 2014
Rated 5.0 out of 5.0 by c-mam Enjoyable stay.
Excellent service from all staff.
Room was a good size with a comfortable bed.
Bathroom had a good hot shower.
Breakfast was plentiful and good.
September 23, 2014
Rated 5.0 out of 5.0 by Nellienoo15 Overnight getaway
We stayed overnight for a break. The receptionist was very friendly and helpful. Our room was on the top floor, it was fairly small but very comfortable. The shower was brilliant, a very large cubicle with plenty of hot water and also ambient lighting!
The bed was fairly small, but comfortable and we both slept well.
We did hear a fair number of planes going overhead in the early morning, but it did not bother us.
Breakfast was sausages, scrambled eggs, beans and toast. There were also some cereals on offer, fruit and yogurt. We both enjoyed it.
We have stayed at lots of EHI's over the years, but we particularly enjoyed our stay in Windsor and would not hesitate to return for another stay.
September 22, 2014
Rated 5.0 out of 5.0 by wayne82 Great Hotel, Convinient to Airport
Stayed at this hotel for one night before a flight from Heathrow Airport, as all of the other hotels nearer the airport were fully booked due to London Fashion Week. This hotel is probably 10 minutes drive to the airport and i would stay at this hotel again for business and leisure purposes.
September 22, 2014
Rated 5.0 out of 5.0 by Bathy A night in Windsor
A great location for a gentle 10 minute stroll into the heart of Windsor. The reception staff were very welcoming and advised on the best places to eat.
The facilities in this hotel are ideal for business stays or for a night or two if you're visiting Windsor and its surrounds. The bed was comfortable and the air conditioning was appreciated, given how warm the day in September had been. The bathroom was well laid out, with classy facilities and the entire hotel was very clean.
Thank you to the staff for a great stay!!
September 19, 2014
Rated 4.0 out of 5.0 by Kamila Comfortable bed and nice service
Overall good experience, nice comfy bed and clean room. There could be more choice at breakfast and hotel could improve on keeping the floor / carpets clean in the dining area during meal times.
September 17, 2014
Rated 4.0 out of 5.0 by Burnt Bear Relaxing Stay
This Hotel is a good place to unwind, with comfy rooms and a good lounge and patio area. The Staff are very friendly and attentive,although when very busy they could use an extra member of staff to float between reception,bar and lounge etc. My wife and i will be staying there again next week, so looking forward to another great stay.
September 14, 2014
Rated 1.0 out of 5.0 by ashia0214 Noisy and Worn Down
All in all, an abysmal stay. Noise from the floor above. Slow Check-in. Doors closing shake the building. Worn out rooms. Slept very poorly here.
September 12, 2014
Rated 2.0 out of 5.0 by Julesh Unfortunately not one I'd return to
On arrival there was a issue with amount to be spent on the dining deal of the booking. Booking confirmation stated higher amount than staff said when checking in and checking out. Ordered the food unfortunately one meal was cold, the offer was for the beef lasagne to be reheated. I declined. She. Said she would note it but in the morning it wasn't noted. When checking out had the issue of how much was for the dining element of bill again. Kettle in room didn't work properly and to make it boil I had to stand with my hand pressed on the top of the kettle to hold it firmly on base. WIFI didn't work either.
September 12, 2014
Rated 4.0 out of 5.0 by JC33 Clean but has shortfalls
The hotel was clean and the staff friendly and helpful. Two drawbacks being the 15-20 minute walk from the town centre and the very poor breakfast. If you're happy with sausage, beans and scrambled egg as a start to the day this may be the place for you but if you need more try elsewhere. The continental choice was also of poor quality.
September 12, 2014
Rated 5.0 out of 5.0 by David2405 A great stay in a great location
The hotel is in a great location with easy access from the major roads and within a short walk from the town centre. Its a new hotel so has all the facilities you'd expect and is very clean and modern.
The hotel has a small secure underground car park which is chargeable , but we found it easier to park to park on the street which was free after 8:00pm.
Loads of restaurants within a 5 minute walk and the castle with all its bars and cafes is only 15 minutes walk.
Its a great base for touring the area with all its attractions close by.
The hotel is under the flight path to Heathrow if you have the window open, you can expect some noise, but with the air con on and the window closed, it was pretty quiet.
September 9, 2014
Rated 5.0 out of 5.0 by Maureen44534 Friendly Staff and great stay
Great stay, lovely clean modern hotel, very good staff that is professional through and through, I arrived when it was busy in reception, as a valued member I should not have to wait 20 minutes to get served, the management need to look at extra staff as those 2 people running a hotel is not a good look, Gerard and oshin made me feel very welcome but the stress levels that they must through in a shift must be very high as to orchestrate running everything from kitchen to bar and check in, let alone taking call must be very tiring and not a good impression for a lovely hotel
September 5, 2014
Rated 5.0 out of 5.0 by wrighta Excellent service
We stayed here for one night whilst visiting Lego Land Windsor. The service we received by the duty manager was outstanding, he was incredibly friendly and attentive.
Lego Land was just a few minutes drive away so this hotel is perfect. The breakfast was ok but excellent for free!
The room was very comfortable and clean, we would definitely stay here again. Parking was limited but we didn't have any problems.
August 30, 2014
Rated 5.0 out of 5.0 by GeeTea Friendly hotel
This hotel is ideally situated for walking access in to the city - a 20 minute stroll to reach the Castle. The staff were very friendly, but service in the restaurant was a little slow, despite the attentiveness of the staff. It was an Express hotel, so the range of food at breakfast was a bit restricted, but it was fresh.
August 28, 2014
Rated 5.0 out of 5.0 by marajade963 Great service, comfortable bed
Staff were friendly and efficient, place was clean and the food was nice. Just the ticket to relax after a busy day at Legoland Windsor.
August 21, 2014
Rated 5.0 out of 5.0 by Champions 13/14 What a place !!
What a fab place to stay - value for money - great staff and location
August 18, 2014
Rated 5.0 out of 5.0 by Crome dome My guests for daughters wedding
The accommodation was most acceptable, with all necessary facilities. The staff were friendly and attentive. The location was central for Windsor in General and eating houses were well aware of the hotels popularity. Taxi availability was clear and services attained were most satisfactory, again 5 star were well users of you're establishment. All my guests would use your premises again and one of two couples who did not stay with you have indicated their willingness to try you in the future , after speaking to people who stayed with you. Please maintain your standards and you cannot fail. Regards a very satisfied father of the bride.
August 15, 2014
Rated 4.0 out of 5.0 by Smurfy0412 Hotel for Leisure and Business
Pretty much what I expected from a Holiday Inn Express. Good location for both Biz and Leisure. Close to the airport. A good location to stop over just before taking off again.
August 7, 2014
Rated 5.0 out of 5.0 by Rach16 Great Service
We had a comfortable, relaxing stay at the hotel. The staff could not have been more helpful. The Breakfast could have had a bit more choice, but it was adequate.
The hotel was in a good location to visit the amenities by foot.
Would definitely stay again if we returned to Windsor.
Many thanks for a pleasant stay
August 7, 2014
Rated 3.0 out of 5.0 by carnakilly prebooking
as noted earlier we prebooked 6 months in advance. we wanted to change our arrangements 3 months before our visit - staying one night instead of two but you wouldn't accommodate us despite the fact you had a ample time to relet the rooms. as a result we paid for 2 nights but only stayed one. this inflexibility means that we will not use holiday inn again
August 5, 2014
Rated 5.0 out of 5.0 by MumplusOne Comfortable stay
Great affordable overnight stay for access to Legoland (10mins drive) and Windsor castle (15min walk).
July 29, 2014
Rated 3.0 out of 5.0 by CR1000 Holiday Inn Windsor
Does some things very well, lovely air-conditioned rooms, great adult guest bathroom, breakfast and wi-fi included.
Does some things poorly, £10 per night car parking on site in addition to tour room charge. Family bathroom without a bath, inconvenient for little ones. Family room with a sofa bed as the childs bed, and a very uncomfortable one at that.
If it could iron out those few problems it would be a 5 star hotel, as it is, I would stay there again (despite the outrageous car parking fees), but as it stands the good and the bad cancel each other out to leave it at a 3 star overall.
July 23, 2014
Rated 5.0 out of 5.0 by pwd5 Best HI Express
This is the best Holiday Inn Express I've stayed in.
July 23, 2014
Rated 5.0 out of 5.0 by Ali273 Excellent Staff and Clean Rooms
All the staff were friendly and helpful. Nothing was too much trouble. Room and bathroom were clean and comfortable. Would stay here again.
July 18, 2014
Rated 3.0 out of 5.0 by Hel19 Dissatisfied
I was disappointed to be charged for a curtain falling down in our childrens room when my son accidentally stood on a curtain bottom, he immediately reported it, and was told it had happened before. My husband had a look and it was obvious that this was a recurring problem. I have been a loyal customer of Holiday Inn, recently staying at You Bath hotel and a previous stay at Windsor which was wonderful welcome back to the UK, however Internet was not working on both stays at Windsor.
Otherwise it was a wonderful stay and the girls were very helpful.
July 16, 2014
Rated 5.0 out of 5.0 by BeeBee0210 Lovely hotel in easy reach of town
A lovely hotel, with a beautiful courtyard. The staff were very helpful and friendly. The room was very clean. Breakfast was freshly cooked and plentiful. The only comment is that the mattress on the sofa bed was poor. My daughter could feel the springs when she turned over. 2 doubles would be better than a sofa bed.
July 14, 2014
Rated 4.0 out of 5.0 LIved up to expectation
Clean, great staff, great location, good food - all you could want.
July 12, 2014
Rated 2.0 out of 5.0 by Alfsdad Basic hotel with good staff
The hotel is quite basic Value for money is good but we would rather pay a bit more for greater comfort
July 10, 2014
Rated 5.0 out of 5.0 Lovely Hotel
We were greeted by a lovely freindly receptionist and she was very helpful. Our room was spacious, clean and comfortable if a little warm, as we hadn't changed the temperature on the wall. The tea and coffee was a little tucked away in the room and we didn't spot it until we left which was a shame as we do need our coffee first thing. We had to wait a long time for the one lift and wasn't made aware of where the stairs were, which we would have quite happily used. Breakfast was excellent a good choice for all, only very small critisism was that the tables weren't cleaned between guests so we had sit at a dirty table, but the lovely breakfast made up for that.
July 9, 2014
Rated 3.0 out of 5.0 by Cyrille Attractive,well located but watch your room allocation!
Our second stay at H I Express Windsor;in our view one of the more comfortable and airy hotels in this group and well located for the many attractions of Windsor.Staff were very helpful and professional.
Unfortunately our stay was spoilt by the the noise created by people in the room above ours,walking and jumping around late at night and from 5am the following morning;sound proofing was minimal and we felt very annoyed and powerless to do anything.
Perhaps we were just unlucky but we will pay special attention to the room allocated to us on the next stay!
July 8, 2014