Rated 4.2 out of 5 by 205
Rated 4.0 out of 5.0 by ADakh Good Hotel can be much better
Have stayed for 6 nights, The hotel is new and clean with good location to shopping. However, The concierge staff were not keen to provide good assistance to customers. They Also, lack the knowledge to provide correct information as two times I was given wrong information, When I ask them about tours and trips they showed no interest ! when I insisted on getting info they promised to deliver it to my room which never happened !.
The Hotel Has one of the busiest elevators, I guess due to few elevators to serve high rise hotel.
Breakfast is below average and very imited it is not worth the amount charged. Upgraded room I was promised for a charge was not actually an upgrade ! it was basically the same room with club access and Breakfast which are very average.
December 1, 2013
Rated 5.0 out of 5.0 Great Location, Excellent Staff
I was really happy and pleased with service from the Concierge Staff to the Front Desk while checking in. The only problem was they didn't tell me how to use the key for the elevator. Not sure if there was a list of how much the Mini-Bar items cost, just in case we were going to use it. Other than that my husband and my kids LOVED IT!! Unfortunately, we were only there couple days, we weren't in the hotel much and didn't use the swimming pool or the gym. Next time when we return, we will come back to stay at the Holiday Inn and make use of it all. Thank You for a wonderful experience and will recommend to others.
November 29, 2013
Rated 5.0 out of 5.0 by Geegie Great
It was a short stay but well worth it. Staff was knowledgeable, pleasant and willing to help. Rooms were clean and comfortable. Breakfast was good and had variety. Convenient being attached to the mall especially on a rainy day. Would definitely come back.
November 28, 2013