Rated 4.1 out of 5 by 174
Rated 5.0 out of 5.0 by Ulisses001 Holiday Inn Managua
El mejor hotel, Managua..
Un lugar confortante con excelente trato y calidad humana.
August 29, 2015
Rated 3.0 out of 5.0 by cmj13 Hotel excelente pero con mal servicio
El hotel tiene muy buena fachada, las instalaciones son agradables, por lo que considero hay una excelente relación precio/beneficio.
Sin embargo, cometen errores al realizar los cargos en las cuentas finales. No informan esos cargos en el check out y el cliente se da cuenta (sorpresivamente) hasta en su estado de cuenta.
En mi caso particular, se me cargó a mi cuenta consumos por licores que no realicé durante mi estadía. Y me he dado cuenta hasta mi regreso a casa. Totalmente desagradable y estoy en espera que me den respuesta. Ya que realicé llamada internacional y el equipo no tuvo la capacidad de resolver mi queja en el momento.
August 26, 2015
Rated 4.0 out of 5.0 by Otto17 Cómoda y completa habitacion
Cama muy cómoda, variedad de muebles y articulos en la habitación y mini bar muy completo - Snacks/bebidas. restaurante con excelente servicio y variedad y exquisito sabor, la amabilidad del personal me hicieron sentir muy cómodo.
August 25, 2015
Rated 5.0 out of 5.0 by Meare1 Great Hotel for the Price!!
Nice and comfortable... especially for Managua!! Rooms very up to date and comfortable.. Will highly recommend!!! Pretty close to the airport and other sites in Managua. Really liked the attentive staff and security.
August 21, 2015
Rated 5.0 out of 5.0 by JUANCASTA RESEÑA DE HOTEL
LA GENTE ES MUY AMABLE Y SATISFACE MIS NECESIDADES
August 18, 2015
Rated 5.0 out of 5.0 by Bizet99 Spacious and spotless rooms
From the bellboy/porter to the restaurant and room cleaning staff, the staff at the hotel was extremely friendly. Checkout a bit slow, hence not the perfect score in that area and I had requested a room with a view and initially assigned the 2nd floor (which was changed upon request). Breakfast buffet the best I have had in Nicaragua. Enjoyed mix of Nicaraguan classics and more North American options. Delicious mixed drinks by the pool - better pina colada than anywhere else.
I highly recommend this hotel. It is always an oasis of excellent service and so comfortable.
August 18, 2015
Rated 3.0 out of 5.0 by Ascielo With Details To improve
I´ve been twice at this hotel. They are extremely kind and attentive all over the place.However they make the same mistakes once and again. The room I was given on June the 29th 2015, wasn´t really ready (because comfort details weren´t ok) and I had to be moved to the Executive floor, nº 517. One has to be alert after the cleaning of the room early in the morning. You´ll find it undone it in the evening otherwise. You have to go carefully after the restaurant´s service staff. Maitres (or waiters) tend to forget too often some of their professional obligations like discounts included at the time of billing or awesome delays at your table in the arrival of some dishes. Of course, everything done whith the nicest o their smiles. Many details to be improved to really take off as a modern hotel.
August 17, 2015
Rated 3.0 out of 5.0 by híbrido poor check in service
It takes as long as 30 minutes to check in the the front desk person was not fully trained or lack ofertas konwledge on how to check gests in
July 30, 2015