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Rated 4.0 out of 5 by 294 reviewers.
Rated 4.0 out of 5.0 by Some drawbacks, but overall a good stay We stayed here with our children on the 5th floor. The rooms were very clean and nice, the minifridge was a nice surprise to store leftovers from the restaurant downstairs. We had adequate towels and toiletries. We paid cash and it turns out if you pay cash you can't use the phone without giving them a credit card and they don't tell you that when you check in. If you think you may need to use the phone, make sure to tell them you'll need to use it so they can get you set up. If you give them a card for your reservation they seem to forget you have a card on file so make sure you remind them if that's the card you intend to use. I'm assuming you'll have to present the card, but I don't know since they never asked me for it. I just got the run around about why our phone wouldn't call out until halfway through our second day there. We stayed during the blizzard and had no internet the entire time. TV was out about 1/2 the time which we expected since we have cable at home. Turns out they have DirecTV so they had a much longer outage than we had at home for these services. We loved the pool/spa/exercise area. It's somewhat small, but we had no problems enjoying it with other guests. The restaurant was surprisingly good. Staff was limited because of the storm so wait times were long, but the food was good, worth the wait. Atmosphere at the restaurant wasn't the best(kids said it smelled like old people), so we were skeptical but the food surprised all of us, even our pickiest. Prices weren't bad at all. Bar area was very nice, bartender made great drinks and was very friendly. No gift shop, but that would just be a waste of space as they are surrounded by all kinds of shopping and entertainment. Overall, a good stay. We plan on staying again in the future. January 28, 2016
Rated 5.0 out of 5.0 by Newly decorated room comfortable bed Great location for our purpose. Stayed here several times before always friendly and accommodating. We would visit again. Used pool and room service both were above average. Staff helpful with information regarding the area and directions. Our floor was just redecorated and looked great, bed was very comfortable. January 27, 2016
Rated 5.0 out of 5.0 by Consistent quality stay with surprise decor upgrade! I have used this hotel frequently over the last 3 years and was pleasantly surprised by the recent room décor upgrades during my most recent stay. The staff is always friendly and the facility is very clean. Definitely one of the best Holiday Inns I've stayed in and I will be back. January 24, 2016
Rated 5.0 out of 5.0 by good value, great restaurant I stay here for business on a regular basis and have always had a pleasant experience. Clean rooms and good food in restaurant. January 14, 2016
Rated 4.0 out of 5.0 Good location Good location, good value for the area/time of year. January 5, 2016
Rated 5.0 out of 5.0 by Everything with a smile! Amazing hotel, staff and ambiance. I'm a very picky person and I always look for the most clean and comfortable hotels, this was just what I was looking for. My family enjoyed staying here. The front desk staff were friendly and helpful. We will definitely be back. Thank you! January 3, 2016
Rated 5.0 out of 5.0 by Everything with a smile! Amazing hotel, staff and ambiance. I'm a very picky person and I always look for the most clean and comfortable hotels, this was just what I was looking for. My family enjoyed staying here. The front desk staff were friendly and helpful. We will definitely be back. Thank you! January 1, 2016
Rated 4.0 out of 5.0 by A decent place to stay The hotel is undergoing renovation. Good thing for future guests, bad for those staying there now. There were some problems and I'm not sure they were related to the renovations. It is a decent hotel whose prices in the winter are much better than the summer. It is close to where we need to be and one of the few in the area so it is almost a defacto choice. Let's see what it looks like once they are done renovating. Overall, you can stay there without too many issues. December 31, 2015
  • 2016-02-08 T12:18:35.578-06:00
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