Rated 2.8 out of 5 by 5
Rated 5.0 out of 5.0 Memorable Experience of a great Hotel
What a great vacation! the management and staff gave us such a wonderful service that we have not experienced any where else in the world.
Room was always serviced and our comfort seemed to be the main concern of all staff members.
Food served us was tasty and freshly prepared.
We know the roads around city of Manali and the means of travel were bad. Travel experience was not not upto our expectations. But the management made the best possible arrangements for us. They seemed to know how to select the best for us.
Our best thanks to the management and all memebers of staff!
Please stay at this level during our next visit!
October 4, 2013
Rated 1.0 out of 5.0 by Jain Hopeless service
People on the front dest are cold that it fell you are in a One star hotel. They don't know how to speak politely with guest. If my trip was not paid for before I would have changed the hotel immediately. If I compare the price which was too too too high for the service we got. Anyways I don't recommend any one holiday inn manali and neither will I go there ever.
August 3, 2013
Rated 1.0 out of 5.0 by Sunnypahuja Pathetic Food!!
I booked this hotel for my vacation with great expectations. But in last, it was not good. Hotel is good with good rooms and garden. Food is pathetic. It looks like they have copied the menu from some other hotel but their Chef does not know how to cook. I ordered Chicken and Mushroom Salad with tengy creamy sauce and what they served me is chicken, mushroom and capsicum in one plate & tomato sauce in one bowl. And same with some other dishes. My impression was their chef does not know how to cook but they made their Food Menu to look fancy.
June 14, 2013
Rated 3.0 out of 5.0 by Saurabh44 Holiday Inn Manali is a 5 Star Property !!!
Holiday Inn is a five star property !!! Does not look like.... When I traveled during Dec 2012, Central Heating System was not working in hotel. Temp at that time during night was -4 degree C. It was kept off because there was limited guests in the hotel and hotel can't afford it. Had it been 1 or 2 star property, its fine...but not for 5 star....
Apart from that hotel, food, location, staff is good.
January 6, 2013
Rated 4.0 out of 5.0 by dogstevie1boy Comfortable stay
This was my first trip to Manali and there was a warm welcome when checking in. The staff were very helpful in assisting my sister-in-law, who cannot climb stairs, get about. The porters were amazing. The views from the hotel, as good as you dreamed.
Room service/housekeeping was fast and friendly. Meal in room was no trouble at all. Hot water bottles in the evening - fantastic!
The only area that the hotel could improve is on food and beverage. For an international hotel they could not manage tea (not chi) and the improvision did not work. The food was adequate without being brilliant.
December 9, 2012