Rated 3.6 out of 5 by 45
Rated 2.0 out of 5.0 by Guest123456789qweasdzxc Great place to sleep just don't ask for breakfast!
I have scored you staff and service poor - I feel that I should point out that this is based on your breakfast staff alone!
The front desk team were polite friendly and helpful, your evening bar team were exactly the same, everything was going well.... There were several of us staying in various rooms and we noted breakfast stopped at 10 - with this in mind we approached your 'boredline agrresive' and unwelcoming breakfast team at 09:35... #plenty of time!# we receieved no good morning, no smile and when I asked for a table for breakfast the response was 'breakfast finishes at 10am' - that's great but I assume I just need to be in and dining by then not finished and out by 10am?! So with more than enough time I felt rather an inconvience to your breakfast team considering I'd paid +£10 for this!!!!!!!!! We eventually, after having the point reitterated that breakfast was only until ten, went through and started about serving and eating breakfast. I can only tell you how shocked I am that each GUEST received the same 'welcome' #I use this term loosely# amidst your team crashing and banging around looking what I can only describe as though they were chewing wasps!!!! The grand finale was watching a man and lady be turned away at 5 to ten #when there was still plenty of food just sat there which I assume would be thrown away anyway# - they must have spoken to a memeber of the reception team as they were clearly not happy and reluctantly one of the breakfast team took a call saying 'yeh send them through i'll get some back out' - they never reappeared and not surprisingly!!!!!!! So all in all you can thank your breakfast team for earning you a shocking review! It was laughable at how rude they were!
December 5, 2013
Rated 2.0 out of 5.0 by Bob25 Not good value
I booked a non smoking room and was put in one that was obviously a smoking room which the smell was unbearable, I was changed to another room with no fuss, this room was clean but dated with the material peeling of the headboard and chairs. The staff were friendly and helpful and the breakfast was excellent.
December 3, 2013
Rated 4.0 out of 5.0 by Madin66 Great stay and comfortable
The room was clean and comfortable. The staff were very helpful, pleasent and professional.
The only down side to my stay was the king room bed was 2 singles put together, which was ok but the matress was too thin to hide the joint? Also the shower was inside a bath, which is ok but I did slip when getting in ( my collegue also did the same in his room).
I would recommend the hotel as it is an ideal distance from Manchester centre and the value was great.
November 26, 2013
Rated 3.0 out of 5.0 Comfortable stay
The holiday inn although states 1/2 mile away is still a good taxi ride away from the city centre. Not ideal for shopping in the day.
The hotel is clean and warm. Staff very friendly.
Pillows are rock hard.. But a cheap stay!
November 20, 2013
Rated 5.0 out of 5.0 by Cazza1961 Comfortable bed and relaxing atmosphere
We stayed here,our 2nd visit,for my partners birthday and to see a concert....the bed was so clean and comfortable and staff were polite and courteous.....we love staying here and will surely be back again soon....thankyou to all.xx
November 19, 2013
Rated 1.0 out of 5.0 by PGuy Customer Satisfied...Zero
Gold priority club, IHG Business account holder, I booked a room with a double bed 4 weeks in advance and pre paid in full. The room I was allocated upon arrival had 2 single beds which I only discovered upon entering, I went back to reception as I thought there must of been a mix up, only to be told there were no double bedded rooms available and would I like a free drink (£3.50) instead.
Was I taken for grated because I was a priority club member or an account holder, it was made clear it was a take it or leave it decision and I was pretty captive.
Thanks Holiday Inn Manchester Central haven't slept in a bunk since school days.
If booking this hotel again, I would phone them and get a name .....
November 17, 2013
Rated 5.0 out of 5.0 by George22 Service with a smile
Would just like to say that our stay at Manchester -Central Park was a pleasant one , the staff were very friendly , nice clean rooms and comfortable bed
November 7, 2013
Rated 5.0 out of 5.0 by Joanne765 Fabulous hotel!
My partner and I had a fantastic overnight stay in this hotel, the room was far more than you could ask for and the overall amenities added to the hotel's greatness. In the evening we dined in the restaurant and also found that to be really tasty! An absolutely fab stay! We will definitely visit a holiday inn again!
October 29, 2013