Rated 3.7 out of 5 by 90
Rated 4.0 out of 5.0 by Old traveller Best Staff on the planet
Once again visited this hotel, I really don't thing that the hotel gets the best reviews. It does require a makeover and some of the rooms are in need of some TLC. I have to say that the Staff really do make a visit to this hotel a pleasant experience. Food is good not sure I like the attempt at A La Cart after a days work I prefer my dinner on Porcelain plates, if you request it 99.9% of the time you can get one.
A little pricey for the food and the beer but its always served with a smile (I have to say that otherwise I'd be in trouble next visit). I will be back soon so looking forward to meeting the staff again.
June 23, 2014
Rated 5.0 out of 5.0 by Leigh26 Great Stay
Stayed here many times and as always, service great, staff really friendly and overall had a great stay
June 23, 2014
Rated 5.0 out of 5.0 Friendly staff comfortable room
Most things fantastic clean room and bathroom, very comfortable. Good TV and Wifi. Staff were very friendly and helpful. Car park good and location good.
Only few small problems, the room smelled a little musty not sure why. did not have a room service menu in room had to ask staff for this, waited in reception for nearly 5 minutes when a cleaner finally came and asked me if she could help as she has seen I'd been waiting a while. she was lovely and gave me the menu I wanted. Also asked for a wake up call and did not receive this, this could have made me late for work as I was relying on this with forgetting my alarm clock. luckily I was up and ready to go on time anyways.
June 20, 2014
Rated 4.0 out of 5.0 by Nikkii78 Visiting for sporting event
Had a lovely couple of days here with my 15 year old son. The room was very comfortable and the breakfast was good value. Staff apart from one were very friendly and professional. Very nice hotel.
June 18, 2014
Rated 5.0 out of 5.0 by Serenata One of the best of the brand
A very comfortable stay - pleasant room, friendly staff, nice restaurant/bar and excellent food.
It was easy to forget that I was actually in a city and not a small town.
As a regular business traveller I would thoroughly recommend the HI Manchester Central Park.
June 17, 2014
Rated 4.0 out of 5.0 by nevertooold61 Holiday Inn good place to stay
I always stay at this Holiday Inn since it is a convenient location for my work. The staff is very friendly and attentive. However, the hotel was very noisy during my last stay especially after 11PM. It was very difficult to sleep. Not sure if the front desk tell late arrivals to respect others but one night, it was very bad.
June 13, 2014
Rated 3.0 out of 5.0 by Tan_89 Sleep Quality
I am 24 years old.. I was put in an elderly room where i received numerous phone calls during the middle of the night to say that the emergency alarm for my room was ringing. I did not once call the alarm!!
June 11, 2014
Rated 5.0 out of 5.0 by Lizzibet Hotel Friendly
The name should be Friendly inn because that is just what it was. From check-into check-out everyone we met was so friendly and helpful. There was good advice about accessing the Metro and also how to reach our destination the next day. It seemed that nothing was too much trouble. We will definitely come again.
June 9, 2014
Rated 1.0 out of 5.0 by alig1 Noisy Air Con spolied it !
I am afraid that my review is tainted due to my lack of sleep.
The hotel location was okay( it is in an industrial location and is very much standalone.). The food was good, the staff courteous and the room itself was spacious and comfortable.
I did not get any sleep due to the racket from the air con generator. I notice other guests have commented on this however i must have been unlucky as the noise did not stop all night.I did call reception at 2am to be told nothing could really be done about it. "Other guests may be using the aircon and it sometimes makes a noise but i will check to see if anything can be done" I did not hear back and gave up trying to sleep.So at least I caught up on e mails Sorry but i doubt that i will be back
June 9, 2014
Rated 3.0 out of 5.0 by 1D :) Great Staff - Shame about the room
Could'nt ask for more from the staff serving drinks and food, however i was disappointed for how much i paid and booked in Feb 14 that i was in a disabled room and stopping for 3 nights. Was just a nice walk to The Etihad Stadium - Staff Couldnt of been more helpful printing off information and booking Taxi's if we needed them.
June 9, 2014
Rated 4.0 out of 5.0 Nice comfortable hotel despite outward apearances
Approaching this hotel is not promising. On the outskirts of Manchester, rather industrial setting with what looks like a huge, security fence around it. However, inside is very comfortable and relaxing with large clean room, helpful staff
The only real gripe was not enough staff on duty in the bar area. Only one poor harrassed guy trying to do everything, including room service with a crowd of impatient and thirsty people vying for his attenton.
June 5, 2014
Rated 4.0 out of 5.0 by dacash44 Good service acceptable room condition.
Good facilities, have used Hotel before and will probably use againmainly due to location.
June 5, 2014
Rated 5.0 out of 5.0 by sawtooth121 well looked after
Staff exceptional, very helpful and pleasant.
2 nights/2 rooms booked. Had issue with aircon on arrival but room changed immediately after reporting. Not many options in near vicinity for eating so relied on room service more than usual which was v.good. Both rooms spacious and clean and great bathroom shower.
No issue here - 5 stars!
June 4, 2014
Rated 5.0 out of 5.0 by Mike9 Convenient parking and access into Manchester
Quiet area and within ten min drive into Manchester
June 3, 2014
Rated 5.0 out of 5.0 by puppy power noise
noise in room not sure if it came from air con or kitchen or bar but it prevented me from getting to sleep. it stopped in the early hours of the morning. nothing else to comment on. !!!!!!!!!!!!!! !!!!!!!!!! !!!!
June 3, 2014
Rated 4.0 out of 5.0 by commuter7 Good value
Stayed for one night on business - good size room. My room was on ground floor near reception, so I was a little worried about noise, but I didn't hear any at all. Free parking. Hotel approx 3 miles out of Manchester city centre. The room needed some refurbishment (stain on ceiling & peeling leather headboard). But I was only expecting a cheap, cheerful room as a place to sleep for the evening. And that is what I got. Stayed on my IHG points with small additional cost, so absolutely value for money.
June 2, 2014
Rated 5.0 out of 5.0 by Foxy1969 Business Trip 29th May 2014
Excellent hotel and service, no issues whatsoever.
June 2, 2014
Rated 5.0 out of 5.0 by akie 1 night stay
Was down in manchester for a recent concert and hotel was handily placed for the tram into the centre.Excellent service from the staff upon check in and they directed me to the tram stop and made sure i had the correct change and what type of ticket to buy
Breakfast buffet was ok and set me up for my long drive home
May 30, 2014
Rated 4.0 out of 5.0 by mbBrit The staff make this hotel great
Holiday Inn need to reward the staff at this hotel by investing some money in the rooms. I received great customer service and my room was mostly good - the sofa badly needs replacing.
My one disappointment was the size of the food portion at evening meal - I had Haloumi & Mushroom Burger, it and the fries that came with it were 'bite size'.
Breakfast at 8:15am was great, still plenty of food and again, great customer service.
May 28, 2014
Rated 3.0 out of 5.0 by Orly1234 Carpet needs upgrade
The hotel is near the place I visited so it is a good location. The team is freindly but the room and especially the carpet has to go.
I stayed twice this month and both rooms were clean but the carpet and sofa can use an upgrade.
The food is ok but not more then that.
May 27, 2014
Rated 5.0 out of 5.0 by Angel21469 A pleasant overnight stay
I'd heard about the refurbishments and some bad reports and hoped we'd be in one of the refurbished rooms. We weren't disappointed. The room was very clean and had been refurbished tastefully, we were in a double room, the beds however were two singles pushed together but had a mattress topper and you could hardly tell and they were large beds and very comfortable. I liked the fact they gave you a selection of medium and soft pillows as well. The towels were new and lovely and soft but only had one bath sheet and one hand towel. An extra bath sheet would have been nice but I am sure they would have provided if asked. The breakfast was plentiful and a great selection from cereals fruit croissants to full English which also included black pudding and mushrooms. The staff were very obliging, friendly and pleasant and overall made our overnight staff an enjoyable experience. It was a good 20 minute walk to the Etihad Stadium but we don't mind that. Will definitely be booking again for the Magic Weekend next year.
May 19, 2014
Rated 1.0 out of 5.0 by Davey1978 Shabby, Dirt and not value for Money
Having booked this as a 10th Wedding Anniversary weekend away, we where greeted firstly at reception with no details that the room had been paid for, and then quoted me a cheaper rate than i had paid.
Then we went to the room, on entering the room smelt dirt and stale and like someone had been smoking init. It soon came to light that the smell matched the state of the room Dirt and unclean. On the walls there was dirty water marks running down it. The net curtains where hanging off the window and where dirty and unwashed.
The furniture in the room looked like it had been bought from a scrap merchants and was worn out. The carpets where dirty with stains.
In the morning we went to breakfast and the hot food had run out and there was no urgency from the staff to replenish it and had to wait 20mins.
The quality of the room and hotel was well below the standard of a holiday Inn, not to mention the standard of a holiday inn express. This hotel was not worth the money we paid and is over rated.
May 9, 2014
Rated 1.0 out of 5.0 by Steve7878 Good location for the velodrome but shabby
We stayed here for a night before riding the velodromen for the first time.
When we got into our room we found the covering from the bed head was peeling and previous occupants underwear behind the door!
It's cheap and the location is good for sports facilities but really low quality.
May 5, 2014
Rated 2.0 out of 5.0 by Andy3684 Not great
The room furniture looks very tired, the bed was uncomfortable as it was 2 singles pushed together and the room was unbearably hot. When the airconditioning is turned on sounded like a deisel generator when you're trying to sleep, although I'm sure in real life it's not. The only alternative is to have the window open but with the busy main road only feet away this was the lesser of 2 evils... The delivery truck and scraping steel gates before 6 am directly under my window really put the icing on the cake!
The purpose of a business hotel is to get a good sleep so you are refreshed in the morning to carry out your business - this was not the case.
The best part of the visit (apart from checking out) was the breakfast which had quality products and friendly service.
A seasoned global traveller I have stayed in better hotels in 3rd world countries. There are definately better business hotels in the area... NEVER AGAIN!
April 16, 2014
Rated 4.0 out of 5.0 by Picard516 Good service and good food
The staff are very attentive and customer focused. The restaurant has improved so much since the new menu was brought in, well done guys!!
Unfortunately this time my air con didnt work in the room and although i mentioned it and was promised it would be repaired it wasnt. I am there again this week so hopefully I will be in a room with working air con.
Best quality of the hotel are the staff.
April 6, 2014
Rated 4.0 out of 5.0 by portsmouthblue Spacious room and cleanliness.
Had an executive room. Hotel was quiet. Never busy at breakfast. Only complaint was the squeaky floor in the room. Facilities were fine. Just outside of Manchester city centre but tram station 5mins walk from hotel. Just 10mins into city centre. World use this hotel again. The staff were pleasent as were the staff in the dining room.
March 31, 2014
Rated 1.0 out of 5.0 by Ryan71 Dissapointing
Second time there and two bad visits. Zero recognition for being a platinum member - it seems to mean nothing these days. Beds uncomfortable, carpet filthy, rooms noisy, steak tough and unseasoned, charged £2 for the smallest slice of bread I've ever seen. I hate to say it but this hotel had a lower standard than a cheap budget hotel and shows continued slipping standards within HI over the past couple of years. I have fed this back to my company corporate booking team as well as my customer suggesting that other visiting consultants are advised to stay elsewhere. This hotel does the brand no favours. My teams used to stay in HI anywhere around 100+ nights a year but this is an example of a trend that puts us off trusting IHG for a good nights sleep.
March 22, 2014
Rated 5.0 out of 5.0 by CHS1 Even better restaurant
Love the new menu for dinner, good choices from starters of asparagus wrapped in bacon to traditional soup and pate, slow cooked brisket with purée potatoes and cabbage, to chicken curries, we'll done Dave and Ben.
Still get greeted by friendly and professional reception staff, Jade and Chelsea always smiling and helpful.
March 9, 2014
Rated 5.0 out of 5.0 by FP-MW Preasant Stay/ Great Staff
Very comfortable and well appointed hotel with good service and food in restaurant and Bar.
Particularly impressed by the service from reception. ( Chelsea, Craig and Anthony). This is second time I have stayed at the Hotel and will recommend to anybody visiting Manchester.
February 28, 2014
Rated 2.0 out of 5.0 by Katinka1 awful dinner
Supposedly Tikka chicken, a mountain of white rice with an absolutely tasteless piece of watery chicken was served with some old and tasteless herbs. With closed eyes, the food would have been unidentifiable. The mintsauce seemed to be a specialty of the cook, as it was served with nearly every dish on the menu and in generous quantities. Price? £ 18
February 21, 2014