Rated 4.2 out of 5 by 293
Rated 5.0 out of 5.0 by twinkletoes3 birthday treat
A suprise last minute birthday treat for the hubby the hotel was located near to everything we required on the waterfront..A friendly & warm welcome by all staff. Breakfast was varied with No bacon however you could help yourself to the rest of the low key and hot food or a great selection of cold food, fruit etc with lots of varied drinks. The hotel was spotless the car parking fee was good for us we walked everywhere & ate near by. Good lounge reasonably priced drinks. Our only moan would be the single beds but we had booked few days before & was a standard room.
September 20, 2013
Rated 3.0 out of 5.0 by Olliejan Great location when you eventually find it.
It was not well signposted from the main road. When we got there the staff were chatting in the back office and took a while to serve us.
There is no evening meal, breakfast seating is a little crowded.
September 12, 2013
Rated 4.0 out of 5.0 by Geoff100 Fine Location
The hotel is ideally situated for the Quays, was clean and comfortable and staff friendly. Only there one night but would stay there again.
September 11, 2013
Rated 5.0 out of 5.0 Great Value
We stayed for 2 nights - it is an excellent location with very good transport links and plenty to do within walking distance. Excellent value - will definitely return.
September 7, 2013
Rated 3.0 out of 5.0 by Ch4rns Nice staff and great location shame about the room!
A family of 4 stayed here for 1 night and the location was ideal and the staff we encountered were very friendly BUT the room was very cramped we couldn't of stayed in this 'family room' for longer than the one night! The room was incredibly dusty just shaking the duvet cover to make the bed and the dust cloud was shocking my allergies played up all evening and night and the poor children! Its a shame we didn't discover this till the morning we were leaving! There was 1 available plug socket non of which was in close proximity to the bed which was very inconvenient and the breakfast was watery powdered scrambled eggs sausage and beans that was the hot breakfast so if your after a bit of variety thats not available its definitely a free breakfast as no one would pay for that anyway! Its a budget hotel i wouldn't say 3* though as i have experienced much better 3* hotels! Overall i wouldn't stay here again although i would surely stay in one of the vast choice of nearby hotels.
September 4, 2013
Rated 4.0 out of 5.0 by nykevin80 Very relaxing
This is one of my favorite Hotel. The staff are great and helpful and the location is beautiful and quite, a little away from the city but transportation is just about 5mins walk. I stay here a couple of times before and I will always stay here whenever I come to watch my Man U games :). Thanks
September 4, 2013
Rated 5.0 out of 5.0 by Phoo Friendly staff and comfortable hotel
Two pleasant nights spent in very comfortable surroundings with everything you could wish to make a perfect stay .
Well located hotel with good transport links to the city.
All staff pleasant helpful and friendly all in all a great experience .
September 3, 2013
Rated 4.0 out of 5.0 by Bill29 Great location, lovely rooms but variable customer service
We were generally pleased with our recent stay here.
First the positives:
1.Great location - easy to find from the M60, handy for central Manchester via the tram network, great for eating places and walking by the quays.
2.Rooms and hotel generally clean and comfortable. Beds comfy, lighting, bathroom, tv etc all good.
3. Free wireless internet in bedrooms worked well.
4. Some staff (eg the lady replenishing breakfast; the young lady on the front desk at 10.30 on Sunday morning) were friendly, interested, helpful and approachable.
6. Allocation of rooms - we were given what we requested on the booking sheet
7. Plentiful parking - £3 cost seems reasonable to me and we could leave the car there before and after we checked in if necessary.
8.Friendly emails leading up to our arrival.
1. The surly male member of staff on reception.who booked us in . Perhaps he isn't aware how he comes across?
2.The delay in taking payment between actual booking and date of stay resulted in confusion about whether we had paid or not. Not explained clearly or dealt with sensitively.
3.Breakfast is in a tiny alcove with very limited/no space to put your tray or plate down, and the hot food is in one small corner. Could the drinks or cutlery be moved out to ease congestion?
September 3, 2013
Rated 4.0 out of 5.0 by shakybridge Good nights sleep :)
I asked for a quiet room and they stuck me on the end of the corridor on the 6th floor, perfect !
As a Platinum Elite member I was offered a free drink or extra priority club points, I took the points.
The setting by the docks is also a plus, really nice at night with the area lit up, and it also felt really safe. Lots of places to eat nearby as well.
Only problem as a dodgy fan in the bathroom ,which every now and again made an aggravating noise. Reported to reception the next morning, so hopefully fixed.
September 2, 2013
Rated 3.0 out of 5.0 by mounhadd2323 good for relax
the stay at the hotel was very interested and so quite.
September 2, 2013
Rated 3.0 out of 5.0 by Loyalred Good location for visiting Old Trafford and surrounding area
Stayed at this hotel on numerous occasions. Had a room on the highest floor as requested, the room looked slightly tired e.g marks on the walls, stains on the chair which needed replacing. Air conditioning quite loud, however for a budet hotel, the establishment is comparable if not better than the competition within the budget hotel chain.
August 30, 2013
Rated 3.0 out of 5.0 by Seany7 GOOD APART FROM ONE THING
I stayed here with my partner and son as we were attending a football game at Old Trafford for which the hotel is perfrecty situated. Ou stay was good except for a bunch of rowdy lads in the next room who were shouting, swearing, getting drunk for about 45 minutes before they went on a night out. We reported this to reception who only made a phone call to the room to ask them to calm down. I feel that someone should have came up to the room to witness to the commotion themselves and threaten to chuck them out such was their behaviour. When you stay at a Holiday Inn you do not expect what we experienced in the next room. However, apart form this the staff were very good and polite and the room was as we expected. Breakfast was included in price though the hot food on offer was of a limited choice.
August 29, 2013
Rated 5.0 out of 5.0 by SirPhilalot Salford Quays
Very good stay at Salford Quays. Working in Bolton but chose here for better value and evening meal choice from surrounding area.
Hotel staff were very friendly, efficient and welcoming. Room was spotless and very comfy. Tv had good choice and very good signal on all channels. Wifi worked perfectly, nice and fast and allowed work lap top and personal iPad to be connected at the same time.
Plenty of food choices in the neighbourhood. I even got given discount vouchers for 2 separate restaurants nearby. Breakfast was as all express branches, good quick service with plenty of choice. Plenty of room and nice and clean.
My only niggle would be that you have to pay for parking. I just feel this is something that all hotels should provide as you pay enough for the room and I wouldn't use a hotel with out a car park.
Overall a very good stay, most recommended for any one in the area.
August 24, 2013
Rated 5.0 out of 5.0 by Magmo You won't be disappointed
The best value for money Hotel in which I have stayed. Punching well above it's weight for comfort and service. It's in a good location for transport links and the staff were excellent. Why pay more!
August 22, 2013
Rated 4.0 out of 5.0 by BigWillie HIEx Salford...
All fine...till baconless breakfast! Quite saddened!
August 21, 2013
Rated 5.0 out of 5.0 by antoni stay and relax
had agreat time as always,staff ,hotel and location are great,you always get a warm friendly welcome when u arrive ,the breakfast staff are really nice and cheery,and helpful as is all the staff,thank you for a nice relaxing couple of days
August 19, 2013
Rated 4.0 out of 5.0 by bellypopper Great hotel
Good location, clean comfortable room, great staff, only downside was a lack of bacon at breakfast when we stayed!!
August 18, 2013
Rated 5.0 out of 5.0 by ijc66 :) august 2013
Thanks for another great stay , 3rd time now and loved it again , great team , thanks Caroline for the great service , Salford quays is a great base to either explore from or chill out
August 17, 2013
Rated 4.0 out of 5.0 by Mum45 Ideal location and excellent service
Perfect location within walking distance of Old Trafford stadium. Shops and restaurants very close by. Very nice room, Comfortable and clean,. Sofa bed made up on arrival. Very helpful staff. Would recommend and would stay there again.
August 16, 2013
Rated 4.0 out of 5.0 by BEATTG Great Hotel for Old Trafford
The location within walking distance of Old Trafford, the new Media Village and the Lewry Mall makes this venue an excellent choice for Manchester United match days. However, the usual daily rate was hiked considerably just because there was a match on. Book early - it was full of football fans
August 15, 2013
Rated 4.0 out of 5.0 by Jeb82 Friendly and helpful staff
Great customer service, staff friendly and helpful. Room was clean and bed comfy. Breakfast wasn't up to standard and a little disorganised but other than that everything else was good .
August 15, 2013
Rated 4.0 out of 5.0 by daphnetaracat Good location
Used this hotel for the 3rd test. Excellent location, very comfortable room. many places to eat within walking distance would use hotel agian for another test match. Only moan was the choice of cooked breakfast it was sausages, scrabbled eggs and beans every day for 6 days.
August 12, 2013
Rated 4.0 out of 5.0 by Wiganer Good service, poor breakfast
Room was very comfortable, service generally good but walls were quite thin and the breakfast bar was a bit of a mess with few choices.
August 11, 2013
Rated 5.0 out of 5.0 Great location, handy parking and great value
We arrived early and were still welcomed by the staff who looked after our bags until it was time to check in. Only positives come to mind about the stay
August 11, 2013
Rated 4.0 out of 5.0 by FSC21 Great location, comfortable room
Booked at last minute for sporting event which took place right outside the hotel so couldn't have asked for a better location.
Room was comfortable - son in sofa bed. Some noise from teenagers outside until about 9.30pm but not excessive.
Breakfast was plentiful & available over a long period allowing my son to compete & then eat which is his preferred option.
Staff efficient & friendly.
Parking good & cheap.
Close to tram station (didn't use) & Tesco as well as the shops, etc.
Would book again.
August 10, 2013
Rated 3.0 out of 5.0 by AlasdairC Great location - restaurants a long way if raining
The hotel is fine although the breakfast is poor quality, and forget the wording IH express use; it is not free - it is complimnetary as with most suppliers of bed and breakfast accomodation. The scrambled egg is very poor (powdered?) and sausages that appear to be all filler and a touch of meat - this is a HI Express issue and not just this hotel . One final point, the nearest restaurants are some distance away which must be considered if the wether is not at its best.
August 9, 2013
Rated 4.0 out of 5.0 by Aspartame Very acceptable
Staff excellent, room very good, breakfast adequate, location okay.
August 8, 2013
Rated 5.0 out of 5.0 by loiner Good Hotel
Stayed 3 nights staff all pleasant and helpful
Complimentary breakfast very good and no queuing problems even though the hotel was full
Excellent position in Salford Quay easy access to other facilities and tram
Parking not an issue especially as you can leave the car until midnight on day of departure
August 4, 2013
Rated 5.0 out of 5.0 by bindi best hotel holiday inn to relax yet not far from the buzz****************
this is our second stay here. I have stayed in many hotels and this one is the most layed back and relaxed . its a great location for all ages, with everything from shopping to sailing. the staff are the most helpful and happy bunch I have ever come across(" you all rock"). there is a tram a few minutes away and lots of restaurants and shops with in a short walk . the hotel has lots of takeaway menus that you can take and eat in the great room.
August 3, 2013
Rated 5.0 out of 5.0 by gilli54 wonderful weekend stay
We drove up from Nottm for the Salford Quays mile swim to watch my son compete, as you can imagine the hotel was full to bursting. No problem at all for this staff group they could not have been bettered ,they bent over backwards to make sure our stay was comfortable as i am in a wheelchair.We had no problems with the breakfast , plenty to choose from and all presented well. All in all a fabulous place to rest your head after a blisteringly hot day and thank goodness they had air con!!!
July 27, 2013