Rated 5.0 out of 5.0 by Linda1976 Great Hotel and Service
Stayed at this hotel for 2 nights over a weekend. Staff were polite chatty and very helpful (especially the trainee receptionist, sorry did't get her name!!).
Room was very clean and had all the gadgets you would need.
Only area for improvement is the outside area, we were lucky that is was very hot went outside to enjoy the sunshine and the area with tables at the back could do with some attention and TLC.
Would certainly recommend this hotel.
June 10, 2013
Rated 3.0 out of 5.0 by MKDons66 Comfortable room spoilt by noise and slow service
I was greeted in a professional manner, given my room details and offered my free snack as I am a priority club member.
My room was good, clean and modern. The bed was comfortable. What let it down was the very squeaky floorboard in corridor near my room, 122. There was also a lack of respect from other guests who let kids run around at midnight yelling, business men talking very loudly at 1 o'clock, hearing every toilet flush within 4 rooms around me, a door constantly banging from below my room and my room phone ringing only for the person who rang to hang up when I answered. The noise then started again at 6 in the morning.
The evening meal was tasty but a long wait. 30 mins for a burger and chips when the only other people in the restaurant were a couple how had ordered before I even got there. Another inexcusable issue was not having any real ales because you had sold out at the weekend.
I did mention the noise to reception when I booked out and was advised a note will be put on file to not give me that room if I visit again. Don't worry, I won't be using you again.
Very disappointing from a chain that is normally very good.
May 30, 2013
Rated 2.0 out of 5.0 by Jack273332232332 Some of the staff are rude but it is a non expensive option
I have stayed in the hotel for close to 2 weeks and think it is a good option as there is plenty of parking and rooms are clean and functional. It is not fancy and neither is the price.
Some of the staff seems to be rude and am not sure why this is the case in this age. I would recommend this hotel as an option if you are not bothered about staying in a fancy place.
This hotel is just a step up over the Holiday Inn Express hotels and you get that little bit extra for the extra tenner :-)
May 21, 2013
Rated 4.0 out of 5.0 by royhil Excellent Choice
We stayed at this hotel for 5 nights and were thoroughly pleased with the choice. One of the staff stated that some people found it too far from the city center but it is only a 10 minute walk in an almost straight line to Deansgate Street which is the main street in Manchester. The buses within the inner city are free so getting around once you are you are in the city itself is easy. A taxi to Old Trafford was 8 pounds and only a little over 7 pounds to the train station. The staff were extremely helpful and Wi-Fi is free. The food is very good. I would recommend this hotel. The hotel was recently renovated and looks clean.
May 19, 2013
Rated 5.0 out of 5.0 by Bazza01 Good experience with great service
There was secure parking available which is a real plus for this area. The staff were attentive and helpful. The room was recently upgraded with a new flat screen tv and amenities. Restaurant was ok and breakfast excellent. I will definitely plan to stay here again!
May 10, 2013
Rated 1.0 out of 5.0 by KK2812 Comfortable room, disapointing service
The room was well appointed and comfortable but the overall experience was disapointing.
The welcome was rather cold and functional. The room was prepaid and I wasn't asked if I wanted breakfast or if I wanted to leave my card details for any extras which caused problems when I ordered room service. Room service meal was a mixed bag. The prawn cocktail was very good but the pork chop was overcooked, dry and there was no sauce and no condiments. The wine was good. Breakfast was awful. Cold raw baked beans, cardboard sausages and flacid bacon. If you are going to charge for a breakfast it's got to be worth the money. Checkout was also cold and unfriendly, felt like they were just ticking the boxes. If I am in Salford again I will be staying elsewhere.
May 8, 2013
Rated 4.0 out of 5.0 by TheDemon Free Wi-Fi is rubbish
Hotel's fine - bit of a rough area but decently screened car park. Main gripes were a) TV control is very complicated - just find me BBC1 quickly; and b) the free wi-fi is so slow the broadband speed checker wouldn't load!.
May 7, 2013
Rated 5.0 out of 5.0 by Joannac811 very friendly and helpful staff
Great hotel. Very comfortable stay and great value.
April 27, 2013