Rated 3.8 out of 5 by 92
Rated 4.0 out of 5.0 by becca123 Great stay in convenient location
Really enjoyed our stay. The staff were friendly and accommodating.The room was what we expected (although perhaps a little bit more attention in the bathroom wouldn't go a miss). Drinks seemed reasonable although food prices were a bit too much for those looking for a cheap stay, we ordered in though and sat in the bar which the staff didnt mind. It was my partners 30th and I rang ahead to request they put a cake in the room and some balloons which was a lovely surprise for him so thanks. Would recommend and would stay again if ever visiting again. As was easy access to old trafford and the main parts of the city. Just 5 mins drive and cheap taxi fares. Thank you.
February 26, 2014
Rated 4.0 out of 5.0 by Emz12 Good stay
When we arrived checkin was quick and efficient. Rooms was good size and clean. The only downside was we spent about 30 mins trying to connect to the internet, only to phone reception to find out we needed a code, would have been more useful to let us know this at checkin. also breakfast times were not told to us. Other thing was some rather noisey cleans outside the room in the morning which did wake us up, Otherwise was a good stay, most staff was helpful and friendly. I would return.
February 21, 2014
Rated 1.0 out of 5.0 by Mishra37 Perfect Hotel
Stayed in this hotel for a business visit. Hotel has an ideal location, friendly staff, good breakfast and dinner, and rooms are clean. Will visit again.
February 16, 2014
Rated 1.0 out of 5.0 by Gardener6 Dirty Linen and does not support Brand
The original room we stayed in was very tired and the location was far from ideal. On going to bed the duvet was clean although the linen on the bed was soiled as bed had not been changed, or the staff had somehow used a creased and very dirty sheet. Front desk management offered to change the sheets, although this raised the question of what else had not been cleaned/changed. We were eventually accepted an upgraded room although this had loose shower fitting, a lampshade which was badly battered and some package holiday brochures to read. Breakfast was average, although the number of tables available was limited due to staff discussing other issues rather than clearing the tables. On returning to our room via the lift two members of staff entered our lift while another held open the lift door and discussed their shift rota whilst we waited. As a Platinium Member there was no recognition. For anyone who has never stayed at this hotel it has low standards and poor customer care.
February 12, 2014
Rated 4.0 out of 5.0 by Sven Good Standard
Nice hotel in strange industrial area - not the place you want to be visiting Manchester. You need to have a car to get into city-center as walking around in the area is not a pelasure.
Nicely decorated rooms and very friendly staff. Rooms to the rear side of the hotel are quiet, street side could be noisy.
No room-upgrade as IHG Platinum Member.
February 9, 2014
Rated 1.0 out of 5.0 by RW1873 Poor
Just ditto other reviewers.
Long wait at bar
Items not available on menu
No upgrade offered
room allocated had somebody else already in it !
Management really need to get this sorted.
February 1, 2014
Rated 4.0 out of 5.0 by Andyk1 Good Location and lovely hotel
Stayed here for a family event. Although the hotel is out of town the free car parking is a huge advantage as your car is safe as the gates are locked at night. About 5 minutes from Deangate (£5/6 in a taxi maybe £10 in the early hours). The Hotel has a lovely comfy bed, a nice clean and functional bathroom. The staff were very friendly and even book a taxi for you. Would certainly stay here again. Many Thanks for a great stay.
January 5, 2014
Rated 3.0 out of 5.0 by Thomas8383 Great Hotel but bad location
Nice facilities for this hotel, with nice and clean room. However the location is pretty bad, with no rail station within 15 min walk.
January 5, 2014