Rated 3.9 out of 5 by 79
Rated 5.0 out of 5.0 by bees23 good value
had a few issues but were kindly sorted by the GM saying that good hotel and good value
December 10, 2013
Rated 5.0 out of 5.0 by Nikki22 lovely hotel!
Stayed here for 1 night at the end of November. Lovely hotel, very clean! Friendly, approachable staff & great breakfast! Would definitely stay here again.
December 4, 2013
Rated 5.0 out of 5.0 by beckii comfy but a little cold
i think that the hotel room was worth the price i paid for, however, it was a little cold which was offputting. other than this the staff were very nice and knowledgeable/helpful. The room tidy, and clean. i enjoyed my stay here.
November 26, 2013
Rated 2.0 out of 5.0 by Wagga Manchester - West
Having stayed here a few times before - I had had issues previously, but to be fair to the staff, they were sorted, so I decided to keep using them - however this stay will be my last - as (it may just be me) but even when I request rooms away from the central annex wher the lift / stairs are located (very noisy) - I always end up there - and on my last visit, room service delivered more food on the tray than on the plate - when I brought this to the attention of the check out desk - no mention of good will or any element of customer service - I was met with "Oh Ok"
Too many hotels in this area to make me accept apathy -
November 26, 2013
Rated 5.0 out of 5.0 by greenlees Holiday Inn Manchester West
I am a regular visitor to this Manchester Hotel. I was very pleased to see a new restaurant menu when I visited last week. There is a wider choice and the quality and standard is excellent. The breakfast food too has been improved. The hotel staff are professional, efficient and friendly which makes being away from home a bit easier to take.
November 25, 2013
Rated 3.0 out of 5.0 by DPmeeee No heating
Heating not working so room was really cold. No offer of compensation from manager. Had to ask for a heater which was a convection type which dries the air. Room was unlocked when I returned to it one evening after being out all day. Was locked when I left it that morning.
November 23, 2013
Rated 5.0 out of 5.0 by vcx4 Really friendly staff
We were switched here after a problem with our original reservation and were orginally quite cross as we were further from our destination. But, the staff here were just so friendly and helpful that we were pleased that we'd had to change! The hotel itself was new, clean and comfortable and had free wifi access throughout which was great with two kids in tow. The free carpark was an added bonus and the hotel really wasn't far from the city centre. The breakfast was great too and the staff remained friendly even though they were very busy the morning we were there. The only thing I would say is that the food at the restaurant is quite expensive for what you get and the evening we were there, service was very slow, but again with a smile!
November 16, 2013
Rated 3.0 out of 5.0 by TomTan Great Staff >>>Hotel needs a facelift
hotel a bit dated and...Needs a refresh bathroom very mouldy however the staff are great.....quite far from city centre area... Internet Very Very Slow
November 14, 2013