Rated 4.6 out of 5 by 218
Rated 5.0 out of 5.0 by Mountainragged. Home Away From Home
There is only one choice for me when flying in and out of Manchester, NH
Holiday Inn, Brown Ave, Manchester, NH!!
July 22, 2015
Rated 5.0 out of 5.0 by Mountainragged. HOME AWAY FROM HOME
This is the only hotel I stay at when I fly in from and out of the Manchester Airport.
They have a shuttle that runs from 04:00 am up until midnight to and from the airport. The shuttle drivers, Roger and Marty are great guys and very helpful.
The hotel staff is awesome and very friendly even at 01:00 am!!
For me, the choice is simple.....
Holiday Inn, Brown Ave, Manchester, NH!!!!
July 22, 2015
Rated 1.0 out of 5.0 by jandjvt Unpleasant, Unprofessional Experience
We were arriving from Las Vegas at 1 am to spend our reserved night at the Holiday Inn in Manchester, New Hampshire. I called ahead to let them know that we would be a late arrival and to assure that our reservation would be fulfilled. That call was placed at 10:20 PM EST 7/17/15 and received by the front desk by a receptionist. We were assured that our call was noted. This reservation originated in June and credit card was registered in the Holiday Inn's software. We checked in, were handed a door key-card and upon arrival to our room, we found it was already occupied. Needless to say, we were all in shock that we held a key to our room that was inhabited. We went back to the front desk only to be told that the hotel was fully booked. Being a NASCAR race weekend in Concord, New Hampshire, we had no choice in that town but to drive two hours home. I could not believe that our room was sold out from under us. This was the most unprofessional, unpleasant experience and I will never stay at a Holiday Inn ever again. That there was no hostile confrontation by the already present occupants when we were attempting to open "our" room door is a lucky dodge for the Holiday Inn corporation. The credit card we used has today, 7/19/15 , shown a preliminary posting of the room charge despite our request that the card be wiped from their books the evening we were refused occupancy. We are a little hurt that the manager or staff has not reached out to us. Maybe a simple inquiry of the safety of our drive home after travelling thousands of miles, tired, and then driving through heavy rain for two hours, arriving home at 3:45 in the morning. -Sad state of affairs.
July 21, 2015