Rated 4.6 out of 5 by 199
Rated 1.0 out of 5.0 poorly trained personnel
These folks could not figure the bill correctly. I asked to cancel my last 2 nights and was still charged causing me fees to my credit card and a hassle doing my expense report. From the moment of check in, I had issues with the front desk. The people were friendly enough, however, they were not trained well. Now I have to call again to talk to a manager to correct their error for more inconvience to me. Also, the rooms were not very clean and needed some updating. I will not stay in this location again
May 19, 2015
Rated 5.0 out of 5.0 by Field Service Traveller Convenient
Clean, convenient, friendly and located within a few miles of the airport.
May 18, 2015
Rated 5.0 out of 5.0 by Ljlrc000 Excellent Hotel
Check in was fast and staff courteous. The rooms are beautiful and comfortable. The hotel is attached to a diner which has an extensive menu and full bar. Location couldn't be better if you are flying out of Manchester.
May 13, 2015