Rated 4.6 out of 5 by 68
Rated 3.0 out of 5.0 by Carlitto Good location - Bed too hard and exercise facility lacks
We have stayed here before, but I do not recall the beds being so hard and uncomfortable. Also, when I used the exercise facility (which is very small), neither the treadmill or the elliptical exercise machines were working. The treadmill had an out-of-service sign posted on it, but the elliptical did not.
Also the exercise room is certainly showing its "age" and could use some TLC and maintenance...
February 26, 2014
Rated 5.0 out of 5.0 by Chrisgal Help during snowstorm
Just want to recognize one of your staff for helping me out last Tuesday. Forget her first name, but last name Kostopoulos (sp?). Had stayed there Monday night and drove up to Laconia for work Tuesday with the plan of heading back to Connecticut that evening. Well, the ride from Laconia back to Manchester to drop off my boss took 2-1/2 hours and the thought of trying to make it back to CT that night (a normal 3hour ride which probably would have taken 5 or 6) was not too appealing. There was a backlog of people looking for rooms, due to weather, flight cancellations, etc. Ms. Kostopoulos recognized me from checking in the night before and said she would see what she could do. In minutes I was walking up to my room and looking forward to the complimentary cocktail in the Airport Diner. I've stayed at yor place a number of times while in town for business and am never disappointed. Thanks again and will be seeing you again soon.
February 24, 2014
Rated 5.0 out of 5.0 by Alisson Extra mile
After returning from leaving my car in the parking lot for a week and after a 14 inch snowfall, needless to say my car was buried and frozen in ice. Thanks to the help of the shuttle driver and someone from the office I was able to get shoveled out ,salted and on my way. They certainly went the extra mile to help me and I thank them..
February 21, 2014