Rated 4.0 out of 5 by 81
Rated 5.0 out of 5.0 by spartan1989 Best service!
Front desk was extremely friendly and helpful! They were able to point me in the right direction of local eateries and acknowledged me every time I walked by the desk. I will be sure to stay here again every time I am in Manhattan, KS and will be recommending to all of my friends and family. It is hard to come by hotels that have a great customer service staff.
September 18, 2014
Rated 2.0 out of 5.0 by dpba Grossly Overpriced
Ridiculously expensive for the rooms which are only average size and dark to the extent of been better off with a couple of candles.
Bath quite small, no vent fan.
September 17, 2014
Rated 5.0 out of 5.0 Fantastic Service
Was greeted by name, upgraded and knew I wanted points before I even spoke. EXEMPLARY Service!!!
September 15, 2014
Rated 1.0 out of 5.0 by Mirs Poor Experience for the Price
The internet was spotty, and most of the people I knew had to create Hot Spots from their phones for Internet.
The restaurant in the Hotel is absolutely poor. We were seated by the Hostess, and 10 minutes of sitting in the middle of the Restaurant (with a Child) and nothing.
We left and no one knew we left.
We had to go down to the restaurant to order room service because someone left the phone off the hook.
We asked the receptionist for 4 towels, the service professional brought us 2 towels.
Our keys did not work when we arrived.
Parking is limited.
The rates were really expensive. You are paying for location and that is it.
September 8, 2014
Rated 2.0 out of 5.0 by Mandie05 What Just Happened
Night one- Another guest urinated on my door and tried to break into my room at 4 a.m. Staff comped my breakfast that I couldn't wake up for because I was up all night dealing with the situation.
Night 2: Bachelorette party across the hall got a little loud. I put head phones in and went to sleep. Hotel staff woke me up at 3 a.m. and told me to "pipe down"...i was sleeping. The party was across the hall.
August 29, 2014
Rated 4.0 out of 5.0 by knitty bathroom dated
nice location, liked breakfast restaurant. elevators very small.
August 28, 2014
Rated 2.0 out of 5.0 by Wildcatter A little upset with my experience
This hotel is great, don't get me wrong but the way they treat customers is a little upsetting. I booked a room for a football game weekend back in February at a pretty high rate as is expected with game weekends. I recently looked at rooms for that exact weekend and they are averaging $27 per night cheaper. Obviously I wanted to get the better deal so I called customer service and to see if it were possible to change this rate but they would not budge. I go to this property multiple times throughout the year and am a platinum member but that obviously has no merit. I just can't believe they will not give the lower listed rate. I guess I am being punished for booking my room months in advance.
August 28, 2014
Rated 4.0 out of 5.0 by all trades Rating of Holiday Inn, Manhattan Kansas
Staff was great
Room was OVERPRICED
The bothroom was too small and the door opened right into the tub and stool.
August 26, 2014