Rated 3.8 out of 5 by 129
Rated 4.0 out of 5.0 by Cinder10 Friendly staff
This hotel could be much more upscale with new/updated furniture in the rooms, new carpeting, paint and wallpaper throughout the hotel. Not quite what I thought a Holiday Inn should be.
July 23, 2014
Rated 3.0 out of 5.0 by Rico49 Bar not open at normal hours
This is my complaint above with hotel bar not open at 3:30PM OR 12:45PM on a Saturday with a huge concert crowd in hotel . Ice machines also did not work.
July 22, 2014
Rated 2.0 out of 5.0 How bad can bad be
For what I spent for one night should have been better quality rooms. What no free breakfast. Your breakfast buffet was not worth what you were asking. Went to a coffee shop instead. A full bottle of water found on the floor of the room when I first walked in. Old decor in the rooms. An elevator that sounds like metal on metal when the doors open and close. Laundry carts in the hall ways during prime check in time and the trash bags as well. Musty smelling room.
July 22, 2014
Rated 1.0 out of 5.0 by Buffett Fan Just Awful
Overall our experience was poor while staying here. Our AC didn't work, and all our bed sheets were damp. We brought it to the staff's attention, and they didn't seem to care much. Told us they would look into it, never did. Spent two nights with zero AC and damp sheets. Will not stay here ever again.
July 22, 2014
Rated 3.0 out of 5.0 by concert2014 loud air conditioning fan, never shut off.
Went to stay overnight for a concert at Xfinity Center. The restaurant (steakhouse) had poor menu. Service was very slow. No one seemed to care very much about food service. We took the local shuttle service to and from the concert. No problem going but took so long to get back to the hotel that our friends were home in Boston quicker than we were back to the hotel. They only had one van transporting passengers. They did not show up to pick up the first hotel group until 15 to 20 minutes after the concert. They kept coming back to the area that they told us to wait at. The Holiday Inn was the last group to go back. Not a very pleasant experience.
July 20, 2014
Rated 4.0 out of 5.0 by heather p Short Stay
Short stay for leisure. Not a bad place. Convenient to several attractions in the area.
July 19, 2014
Rated 5.0 out of 5.0 by Andrea76 Great pool!
We stayed for a show at the Xfinity Center and will always return when we go back! Great, Great hotel! Pool was awesome. You need to get a room surrounding the pool.
July 16, 2014
Rated 4.0 out of 5.0 by MER74 Good Service - awesome pool
My family has a great time in the pool at this hotel. It is warm and fun. They also love the breakfast buffet.
July 14, 2014