Rated 3.9 out of 5 by 214
Rated 4.0 out of 5.0 by Tireman traveller New year visit
The front desk staff were extremely attentive upon our arrival. Hotel is nicer in person than the web pictures would suggest. Convenient location, restaurant had great food and atmosphere.
January 24, 2015
Rated 5.0 out of 5.0 by BinaBean Great people and beautiful hotel
Everything was awesome. Staff was nice and pleasant-no rude people at all! The bartender made amazing mixed drinks-no need to ask for a double he gets in right the first time! It was a pleasure to stay there and I am now going to look for Holiday Inns everywhere I travel!
January 24, 2015
Rated 4.0 out of 5.0 by gcmar Comfortable room - great employees
After a bad start my room was changed. The new room was very comfortable.
I will bet room 199 had troubles with the heater / air conditioner before I arrived. If it did have previous problems why was it assigned to me? I consider the initial price excessive for a terrible night's rest considering the cost per night for the rest of my stay.
I used the restaurant guide provided by the hotel for almost every dinner - great recommendations.
Front desk staff - particularly Sofia - were very helpful.
January 21, 2015
Rated 5.0 out of 5.0 by Kathleenie Great Place to Stay - Staff is Exemplary
The staff make this hotel worth the stay - exemplary! The shuttle was terrific, the cleanliness, the prices - all really excellent. Pike;s Peak needs to do something about the food though - we did not even eat our sandwiches or fries. Needs some help there. But we plan on returning for sure! Relaxing, easy to get to, feel safe.
Also, if room could get cooler, that would be great too.
Thanks and we will be back!
January 21, 2015
Rated 5.0 out of 5.0 by CJ2015 Great Stay
It was a great night stay with family. Kids loved the pool.
January 19, 2015
Rated 2.0 out of 5.0 by Hack128 First timer in this hotel
Once I got my reservation straightened out, the stay was satisfactory. Overall staff was friendly, helpful, and courteous.
January 17, 2015
Rated 2.0 out of 5.0 by vthockeymom No room temp control
When we arrived the front desk staff was very nice and helpful.
Our room was nice and large but we were unable to lower the room temperature below 73 degrees, which created very uncomfortable sleeping conditions.
Also, we were traveling with our dog. The website states the fee in $15 but yet when we checked out the clerk said the fee for higher.
January 15, 2015
Rated 5.0 out of 5.0 by JK7906 Great experience!
My family has stayed at this hotel several times, in fact my husband and I had our wedding here 10 years ago, which was the best day for many reasons, but the location and sevices were abslutely terrific as well! We got a lot of compliments from guests how gorgeous it was and convenient for folks who chose to stay.
We live in town, so we've stayed here a few times since, when we've either been renovating our house, or more recently we had to stay because the pipes froze at our house. Well when I checked in, Fausto was working the front desk, and he couldn't have been more kind or accommodating to our situation. He was so pleasant and took such great care of us that I forgot why we were there to begin with. We had a great room, it was a junior suite I believe. It was spacious, clean and had all the amenities of a home. So it worked our very well for us. But I can't say enough about how amazing our experience was when we checked in. We will absolutely be staying here again (our son loves it so much that we promised him we'd stay a night this winter just to use the pool and feel relaxed and at home).
January 9, 2015