Rated 3.8 out of 5 by 359
Rated 5.0 out of 5.0 by mooseone1 above expectations
plenty of parking for commercial vehicles , excellent amenities , the hotel staff went out of their way to help me when i got caught in the snow storm . would def recommend this hotel for anyone travelling the area . ask for the gm zachary , he will make sure you are well taken care of .
February 10, 2016
Rated 4.0 out of 5.0 by bellalan Holiday Inn Mansfield
This hotel is acceptable The rooms are undergoing renovation and this will improve the overall quality for future stays.
February 10, 2016
Rated 4.0 out of 5.0 by DGT1963 Stay in February
Stayed 3 nights at this hotel. Front desk staff that greeted me was courteous and professional, acknowledged my IHG status, etc. Complimentary breakfast was hearty and sufficient, good quality, hot enough. The service was excellent, the wait staff very helpful and attentive.
The hotel gets points deducted due to the following:
Guest room looks tired and old. Bathrooms aging and black mold in spots. Carpet seems worn out. Mattress too soft. I read signs that they are undergoing a refresh and upgrade this year and which is badly needed.
February 8, 2016
Rated 2.0 out of 5.0 by Henryjs29 They did not have my reserved room.
You would think after reserving a specific type of room, and confirming twice that it would be available, but no.
The gentleman behind the desk was very cavalier about not having my room, he didn't show any concern and was smirking. Bottom line they didn't honor their reservation met another guy beside the pool and the same thing happened to him. In the future Holiday Inn will not be my first choice..
They didn't even give me a different rate for a lesser room.
February 4, 2016
Rated 5.0 out of 5.0 by Johhny G Great stay
Hated leaving to go home and sleep on my "slab" of a bed.
January 29, 2016
Rated 5.0 out of 5.0 by quiet joe Comfort an quiet area with good service
We enjoyed our overnight stay at Mansfield Holiday Inn. The room was quiet and good for sleeping. The mattress was comfortable. The dinner at the restaurant was very good. The breakfast was good and service was very good.
January 24, 2016
Rated 5.0 out of 5.0 by TLP68 Great location
All around good service/support. Good price. Very convenient location.
January 22, 2016
Rated 1.0 out of 5.0 by B7808 Leisure Stay
* More attention to cleaning the rooms is required, it's probably a good thing the hotel is in the process of being remolded.
* Training needs to take place so staff member know how to handle guests.
On the positive side, the manager of the hotel was very nice to speak with, she listened to what the issues were, did not make excuses and was understanding.
January 21, 2016